We went to HH with a lot of assumptions that were unfounded. From the literature we thought we'd be closer to the beach than we were. We also thought all beaches had lots of shells washing up. Only after we dug a little bit we learned that HHI is part of a much larger sand bar. No shells. We even drove to Tybee Island thinking it would be different. Not. Then there was the matter of information about the condo that I did not receive prior to arrival. Like the entry code. To be fair, I did get a lot of info, but the manager assumed that I would be much more adept with my smart phone than I actually am. I don't know if there were downstairs units available when we booked; we were on the second floor, and that was a bit of an inconvenience at times. It isn't like it was the vacation from hell, but, all things considered, we're not likely to use Vbro or go to HHI again.