2/10 Terrible
Chian-Tilung
28 Sept 2024
Disliked: Property conditions & facilities
I was changed to 3 rooms before I found one to was barely bearable and even that the AC did not coll the refrigerator does not freeze or cold . The floors in the rooms are old . Prior rooms has mold on wet wall. The TV is broadcast and is not sharp and there is no streaming. One of the ladies at the staff at the desk should be sent to clean rooms . She has not customerservive cutesy and is mean and argumentive. I had to take date to another hotel.
Expedia was contacted before check in and the could not get me to cancel and go to another property. Expedia told me I would be charged at hotel check-in but I was charged days before I got there. All the time I was there I spoke with Expedia staff and their virtual and I was still not allow to change to lesser days with partial refund . When I choose pay at hotel it is because I want to see that the pictures posted are up to date and note from old days or not AI generated.
Chian-Tilung
Stayed 1 night in Sep 2024