Dear Donghoon,Thank you so much for your wonderful review! We are beyond delighted to hear that you enjoyed the beautiful view, and that our team's kindness and the cleanliness of the hotel made your stay so memorable. Your words truly warm our hearts, and we are so grateful to be considered the best hotel you've ever stayed at.We look forward to welcoming you again in the future!Best regards,Hotel Management

Dear Timothy, Thank you for your fantastic 5-star review on Expedia! We are thrilled to hear that you found our hotel clean and enjoyed the friendly and helpful service from our staff. Your feedback is truly appreciated, and we’re happy to know that you had such a positive experience. We look forward to welcoming you back for another great stay! Best regards, Hotel Management

Dear Timothy, Thank you so much for your 5-star review! We are delighted to hear that you had an excellent experience with us. Your kind words mean a lot to our team, and we truly appreciate your feedback. We look forward to welcoming you back for another wonderful stay! Best regards, Hotel Management

Dear Kaylin Cheng, Thank you for sharing your experience with us! We are delighted to hear that you found our hotel staff friendly and the hotel itself clean. We appreciate your feedback on the location as well. While the busy road can initially be a bit tricky to navigate, we’re glad to know that you found your way around and enjoyed exploring the area. We hope to welcome you back in the future for another great stay! Thank you again for your valuable comments. Best regards, Hotel Management

Dear Monica,Thank you for sharing your feedback. We sincerely apologize that your experience with us did not meet the high standards we strive for, especially regarding cleanliness and breakfast. Please know that we take all guest concerns seriously, and we will address these issues with our team to ensure improvements are made. We truly appreciate your feedback and hope you will consider giving us another opportunity to provide a better experience in the future.Best regards,Hotel Management.

Dear Edward,Thank you for your kind review. We are delighted to learn that you enjoyed our prime location, food amenities, and the service provided by our team. We strive to offer a memorable experience for all our guests, and we are pleased that you found your stay to be enjoyable. We also appreciate your recommendation to book the river-facing rooms—they truly offer a spectacular view.We hope to welcome you again in the near future.Best regards,Hotel Management.

Dear Dung, Thank you so much for your 5-star review! We are thrilled to hear that you had a fantastic experience with us. Your feedback is truly appreciated, and we’re grateful for your kind words. We look forward to welcoming you back for another wonderful stay! Best regards, Hotel Management

Dear Pooja,Thank you so much for your generous feedback. We are truly honored to hear that our staff and hotel grounds contributed to making your stay memorable. It is our goal to create a welcoming and beautiful environment for our guests, and we are delighted that you enjoyed your time with us. Your kind words mean the world to our team, and we would be thrilled to welcome you back in the future.Sincerely,Hotel Management.

Dear JIN WOO,Thank you for taking the time to share your kind feedback. We are delighted to hear that you had such a positive experience with our staff, particularly the Korean female staff member who was able to assist you. We are also glad that your parents enjoyed their room upgrade and that you were pleased with our dinner buffet. Your satisfaction is our top priority, and we will be sure to pass on your compliments to our team.We hope to have the pleasure of welcoming you and your family again in the future.Best regards,Hotel Management.

Dear Stephen,Thank you for sharing your feedback, and we sincerely apologize for the issues you encountered during your stay at LOTTE HOTEL SAIGON. We are grateful that you enjoyed our lobbies, pool, and restaurants, and we appreciate your choice to stay with us based on your positive experience in Seoul.We deeply regret that the room temperature and the AC issue caused inconvenience during your visit. Please know that we are addressing this matter with our maintenance team to ensure such issues are resolved more promptly in the future.Regarding your experience with the staff, we are truly sorry that you felt our service did not meet your expectations. We value your input and will use this as an opportunity to review and improve our guest service training, particularly in addressing concerns efficiently and professionally.We understand your frustration at checkout, and we apologize for any discomfort caused during that interaction. Rest assured, we will work with our team to ensure that all guests feel respected and well-served, especially during payment procedures.Thank you again for your valuable feedback. We strive to provide an exceptional experience for all our guests, and we regret that we fell short in your case. We hope that you will consider giving us another opportunity in the future.Warm regards,Hotel Management

Dear Tuong, Thank you so much for your 5-star review! We are thrilled to hear that you had a fantastic experience with us. Your feedback means a lot to our team, and we truly appreciate your kind words. We look forward to welcoming you back for another great stay!Best regards, Hotel Management

Dear Tuong,Thank you for your thoughtful review. We are delighted to hear that you had an enjoyable experience at our hotel. We appreciate your positive comments about our lobby, bar options, pool, and high-quality amenities. It’s great to know that you found the guest room comfortable and enjoyed the beautiful river view.We are also pleased to hear that our service staff met your expectations. Your feedback is truly valuable, and we are grateful for your kind words.We look forward to welcoming you back for another memorable stay.Best regards,Hotel Management.

Dear Dao,Thank you for your excellent 5/5 rating! We are delighted to know that you had a great experience with us. Your feedback is greatly appreciated, and we look forward to welcoming you back on your next visit.Best regards,Hotel Management.

Dear Phuong,Thank you for your wonderful rating! We are thrilled to hear that everything was perfect during your stay. Your feedback means a lot to us, and we are grateful for your kind words. We look forward to welcoming you back in the future.Best regards,Hotel Management.

Dear Kevin,Thank you for your fantastic 5/5 rating! We are delighted to hear that you had an excellent stay with us. Your feedback is truly appreciated, and we look forward to welcoming you back in the future.Best regards,Hotel Management.

Dear Scott,Thank you for your wonderful review! We are thrilled to hear that you had a great stay with us. Your feedback is truly appreciated, and we look forward to welcoming you back in the future.Best regards,Hotel Management.

Dear Tuong,Thank you very much for your detailed and thoughtful review. We are delighted to hear that you had a pleasant stay and enjoyed our facilities, including the grand lobby, outdoor sitting area, and the swimming pool. It's great to know that you appreciated the river view from your room and found the bathroom amenities to your satisfaction.We are also grateful for your kind words about our staff, and we're thrilled that you found their service warm and welcoming. It’s wonderful to hear that our location, although slightly outside the city center, still met your needs. Thank you for your positive feedback on the wedding events, and we’re pleased that they did not interfere with your experience. We truly appreciate your high ratings and look forward to welcoming you back to LOTTE HOTEL SAIGON for another exceptional stay.Best regards,Hotel Management.

Dear Oliver,Thank you for your positive review and for giving us a perfect 5 out of 5! We’re delighted to know you had such a great experience with us. Your rating mean a lot, and we look forward to welcoming you back for another wonderful stay.Best regards,Hotel Management.

Dear Thuc,We want to express our sincere gratitude to you for choosing LOTTE HOTEL SAIGON for your recent stay. We cannot wait to have the opportunity to welcome you back. Thank you once again for choosing our hotel.Warm regards,Hotel Management.

Dear Wanxin,Thank you for your fantastic review! Your feedback is truly appreciated and encourages us to keep providing exceptional service to all of our guests. We can't wait to welcome you back in the future for another great experience.Best regards,Hotel Management.

Dear Jason,Thank you for sharing your feedback with us. We sincerely appreciate your comments and are glad to hear that you found our common areas to be nice.We are truly sorry to hear that the location, noise, and certain aspects of the room did not meet your expectations. We understand that convenience and comfort are important, and we will certainly take your feedback into consideration as we continue to improve our services and facilities.Regarding the bathroom, we appreciate your suggestion about the shower, and we will review this with our team. We also apologize for the issue with the sewer smell, and we will have our maintenance team investigate and address it immediately.We value your input and hope to have the opportunity to welcome you back in the future to provide an even better experience.Warm regards,Hotel Management.

Dear Dat,Thank you for your amazing 5-star rating! We are thrilled to hear that you had a wonderful stay with us at LOTTE HOTEL SAIGON. Your feedback is truly appreciated and inspires us to keep delivering exceptional service to all our guests.We look forward to the opportunity of welcoming you back in the future for another unforgettable experience.Best regards,Hotel Management

Dear Diem, Thank you for taking a moment to share your experience and for recognizing our friendly staffs. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are pleased to see that you enjoyed your stay overall and we look forward to welcoming you back to LOTTE HOTEL SAIGON in the future. Grand regards, Hotel Management.

Dear David,Warm greetings from LOTTE HOTEL SAIGON!Thank you so much for your thoughtful review and for choosing LOTTE HOTEL SAIGON for your recent travels. We are delighted to hear that you had an enjoyable stay with us and that everything lived up to your expectations.We eagerly look forward to the opportunity to welcome you back during your next visit.Best regards,Hotel Management.

Dear Sui jing, Greetings from LOTTE HOTEL SAIGON! Thank you for your thoughtful review and for choosing LOTTE HOTEL SAIGON for your travels. We're thrilled that you enjoyed your stay with us and that everything met your expectations. Your kind words are deeply appreciated by our team. We look forward to welcoming you back on your next visit. Best regards,Hotel Management.

Dear HIESHIN,Thank you very much for your excellent rating. We are thrilled to know that you were satisfied with your stay. We will continue to strive to provide the best service and a comfortable experience for all our guests. We look forward to welcoming you again in the future and ensuring an even better stay.Thank you once again for choosing LOTTE HOTEL SAIGON.Best regards,Hotel Management.

Dear Chris, Thank you for taking the time to leave such a lovely review of your recent stay with us. Our team strives to provide friendly and exceptional service, and we appreciate your kind words for our staff - Bella, who were exemplary. We will surely share your experience with the team. It has been our pleasure to have hosted you, and we look forward to welcoming you back for another memorable visit. Warmest regards, Hotel Management.

Dear Golnoosh,Warm greetings from LOTTE HOTEL SAIGON!Thank you for your wonderful review and for choosing us for your travels. We are delighted to hear that you enjoyed your stay and that we were able to meet your expectations. Your kind feedback means a lot to our team.We eagerly await the opportunity to welcome you back during your next visit.Best regards,Hotel Management.

Dear Bronwen, Greetings from LOTTE HOTEL SAIGON! Thank you for your thoughtful review and for choosing LOTTE HOTEL SAIGON for your travels. We're thrilled that you enjoyed your stay with us and that everything met your expectations. Your kind words are deeply appreciated by our team. We look forward to welcoming you back on your next visit. Best regards,Hotel Management.

Dear SUNG,We extend our heartfelt gratitude to you for selecting LOTTE HOTEL SAIGON for your recent stay. It was our pleasure to serve you and craft unforgettable moments during your time with us.Receiving your high-rating score fills us with pride. Our aim is to consistently surpass the expectations of our guests, ensuring each visit is nothing short of extraordinary.We eagerly anticipate the opportunity to welcome you back to LOTTE HOTEL SAIGON. With confidence, we promise to elevate your next stay, crafting an experience that exceeds all past encounters.Thank you for entrusting us with your stay. We eagerly await your return.Warm regards,Hotel Management.

Dear ELENITA C.,Thank you so much for your review and for choosing us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to LOTTE HOTEL SAIGON.Once again, thank you, and we hope to welcome you back on your next visit.Warmest regards,Hotel Management

Dear Annie,On behalf of the entire team at LOTTE HOTEL SAIGON, I would like to express our sincere gratitude for choosing our hotel for your recent stay. We were delighted to have the opportunity to serve you and create memorable moments for you.It is truly an honor to receive your positive feedback. Your kind words about our service are a testament to our dedication to providing exceptional hospitality. We strive to consistently exceed our guests' expectations and create a truly unforgettable experience for everyone who walks through our doors.We would be absolutely thrilled to welcome you back to LOTTE HOTEL SAIGON in the future. We are confident that we can surpass your previous experience and create an even more enjoyable and memorable stay for you.Thank you once again for choosing LOTTE HOTEL SAIGON. We look forward to welcoming you back soon.Warm regards,Hotel Management

Dear Magnolia,On behalf of the entire team at LOTTE HOTEL SAIGON, I would like to express our sincere gratitude for choosing our hotel for your recent stay. We were delighted to have the opportunity to serve you and create memorable moments for you.It is truly an honor to receive your positive feedback. Your kind words about our service are a testament to our dedication to providing exceptional hospitality. We strive to consistently exceed our guests' expectations and create a truly unforgettable experience for everyone who walks through our doors.We would be absolutely thrilled to welcome you back to LOTTE HOTEL SAIGON in the future. We are confident that we can surpass your previous experience and create an even more enjoyable and memorable stay for you.Thank you once again for choosing LOTTE HOTEL SAIGON. We look forward to welcoming you back soon.Warm regards,Hotel Management

Dear David Cameron,Thank you for choosing LOTTE HOTEL SAIGON for your recent stay. We are deeply grateful for the opportunity to have hosted you and to have contributed to making your experience truly memorable.Your kind words regarding our service mean the world to us. They serve as a reminder of our unwavering commitment to providing outstanding hospitality. At LOTTE HOTEL SAIGON, we continuously strive to surpass the expectations of our guests, ensuring each visit is filled with unparalleled experiences.We cannot wait to welcome you back in the future. Rest assured, we are dedicated to making your next stay even more enjoyable and unforgettable.Once again, thank you for choosing LOTTE HOTEL SAIGON. We eagerly anticipate the pleasure of your return.Warm regards,Hotel Management

Dear Conor,On behalf of the entire team at LOTTE HOTEL SAIGON, I would like to express our sincere gratitude for choosing our hotel for your recent stay. We were delighted to have the opportunity to serve you and create memorable moments for you.It is truly an honor to receive your positive feedback. Your kind words about our service are a testament to our dedication to providing exceptional hospitality. We strive to consistently exceed our guests' expectations and create a truly unforgettable experience for everyone who walks through our doors.We would be absolutely thrilled to welcome you back to LOTTE HOTEL SAIGON in the future. We are confident that we can surpass your previous experience and create an even more enjoyable and memorable stay for you.Thank you once again for choosing LOTTE HOTEL SAIGON. We look forward to welcoming you back soon.Warm regards,Hotel Management

Dear Consolacion,On behalf of the entire team at LOTTE HOTEL SAIGON, I would like to express our sincere gratitude for choosing our hotel for your recent stay. We were delighted to have the opportunity to serve you and create memorable moments for you.It is truly an honor to receive your positive feedback. Your kind words about our service are a testament to our dedication to providing exceptional hospitality. We strive to consistently exceed our guests' expectations and create a truly unforgettable experience for everyone who walks through our doors.We would be absolutely thrilled to welcome you back to LOTTE HOTEL SAIGON in the future. We are confident that we can surpass your previous experience and create an even more enjoyable and memorable stay for you.Thank you once again for choosing LOTTE HOTEL SAIGON. We look forward to welcoming you back soon.Warm regards,Hotel Management

Dear LINDA,Thank you for choosing LOTTE HOTEL SAIGON for your recent stay. We are deeply grateful for the opportunity to have hosted you and to have contributed to making your experience truly memorable.Your kind words regarding our service mean the world to us. They serve as a reminder of our unwavering commitment to providing outstanding hospitality. At LOTTE HOTEL SAIGON, we continuously strive to surpass the expectations of our guests, ensuring each visit is filled with unparalleled experiences.We cannot wait to welcome you back in the future. Rest assured, we are dedicated to making your next stay even more enjoyable and unforgettable.Once again, thank you for choosing LOTTE HOTEL SAIGON. We eagerly anticipate the pleasure of your return.Warm regards,Hotel Management

Dear Matthew,Thank you for your recent stay at LOTTE HOTEL SAIGON.We sincerely apologize for not being able to exceed your expectations and thank you for bringing this matter to our attention. It would be great if we could have the opportunity to serve you better in the near future.We look forward to your next visit.Warm regards,Hotel Management.

Xin chào Xiaobing,We are truly heartened to receive your constructive feedback regarding your stay at LOTTE HOTEL SAIGON.Thank you for letting us know how much you enjoyed your stay with us. We look forward to having you with us again in the near future.Sincerely,Hotel Management

Dear Jose Eduardo,Greetings from LOTTE HOTEL SAIGON!Thank you for your thoughtful review and for choosing LOTTE HOTEL SAIGON for your travels. We're thrilled that you enjoyed your stay with us and that everything met your expectations. Your kind words are deeply appreciated by our team.We look forward to welcoming you back on your next visit.Best regards,Hotel Management

Dear UYEN,We extend our heartfelt gratitude to you for selecting LOTTE HOTEL SAIGON for your recent stay. It was our pleasure to serve you and craft unforgettable moments during your time with us.Receiving your positive feedback fills us with pride. Your commendations on our service reinforce our commitment to delivering exceptional hospitality. Our aim is to consistently surpass the expectations of our guests, ensuring each visit is nothing short of extraordinary.We eagerly anticipate the opportunity to welcome you back to LOTTE HOTEL SAIGON. With confidence, we promise to elevate your next stay, crafting an experience that exceeds all past encounters.Thank you for entrusting us with your stay. We eagerly await your return.Warm regards,Hotel Management

Dear Ahreum,On behalf of the entire team at LOTTE HOTEL SAIGON, I would like to express our sincere gratitude for choosing our hotel for your recent stay. We were delighted to have the opportunity to serve you and create memorable moments for you.It is truly an honor to receive your positive feedback. Your kind words about our service are a testament to our dedication to providing exceptional hospitality. We strive to consistently exceed our guests' expectations and create a truly unforgettable experience for everyone who walks through our doors.We would be absolutely thrilled to welcome you back to LOTTE HOTEL SAIGON in the future. We are confident that we can surpass your previous experience and create an even more enjoyable and memorable stay for you.Thank you once again for choosing LOTTE HOTEL SAIGON. We look forward to welcoming you back soon.Warm regards,Hotel Management

Dear Van ,On behalf of the entire team at LOTTE HOTEL SAIGON, I would like to express our sincere gratitude for choosing our hotel for your recent stay. We were delighted to have the opportunity to serve you and create memorable moments for you.It is truly an honor to receive your positive feedback. Your kind words about our service are a testament to our dedication to providing exceptional hospitality. We strive to consistently exceed our guests' expectations and create a truly unforgettable experience for everyone who walks through our doors.We would be absolutely thrilled to welcome you back to LOTTE HOTEL SAIGON in the future. We are confident that we can surpass your previous experience and create an even more enjoyable and memorable stay for you.Thank you once again for choosing LOTTE HOTEL SAIGON. We look forward to welcoming you back soon.Warm regards,Hotel Management

Dear Larnie,Thank you for choosing LOTTE HOTEL SAIGON for your recent stay. We sincerely appreciate your positive review and we eagerly await your return.Warm regards,Hotel Management.

Dear Yibo,Thank you for choosing LOTTE HOTEL SAIGON for your recent stay. We are deeply grateful for the opportunity to have hosted you and to have contributed to making your experience truly memorable.Your kind words regarding our service mean the world to us. They serve as a reminder of our unwavering commitment to providing outstanding hospitality. At LOTTE HOTEL SAIGON, we continuously strive to surpass the expectations of our guests, ensuring each visit is filled with unparalleled experiences.We cannot wait to welcome you back in the future. Rest assured, we are dedicated to making your next stay even more enjoyable and unforgettable.Once again, thank you for choosing LOTTE HOTEL SAIGON. We eagerly anticipate the pleasure of your return.Warm regards,Hotel Management

Dear Olivia,On behalf of the entire team at LOTTE HOTEL SAIGON, I would like to express our sincere gratitude for choosing our hotel for your recent stay. We were delighted to have the opportunity to serve you and create memorable moments for you.It is truly an honor to receive your positive feedback. Your kind words about our service are a testament to our dedication to providing exceptional hospitality. We strive to consistently exceed our guests' expectations and create a truly unforgettable experience for everyone who walks through our doors.We would be absolutely thrilled to welcome you back to LOTTE HOTEL SAIGON in the future. We are confident that we can surpass your previous experience and create an even more enjoyable and memorable stay for you.Thank you once again for choosing LOTTE HOTEL SAIGON. We look forward to welcoming you back soon.Warm regards,Hotel Management

Dear Pat,We extend our heartfelt gratitude to you for choosing LOTTE HOTEL SAIGON for your recent stay. Receiving your positive feedback fills us with pride. We are looking forward to welcoming you back to LOTTE HOTEL SAIGON. With confidence, we promise to elevate your next stay, crafting an experience that exceeds all past encounters.Warm regards,Hotel Management

Dear Stacy,On behalf of the entire team at LOTTE HOTEL SAIGON, I would like to express our sincere gratitude for choosing our hotel for your recent stay. We were delighted to have the opportunity to serve you and create memorable moments for you.It is truly an honor to receive your positive feedback. Your kind words about our service are a testament to our dedication to providing exceptional hospitality. We strive to consistently exceed our guests' expectations and create a truly unforgettable experience for everyone who walks through our doors.We would be absolutely thrilled to welcome you back to LOTTE HOTEL SAIGON in the future. We are confident that we can surpass your previous experience and create an even more enjoyable and memorable stay for you.Thank you once again for choosing LOTTE HOTEL SAIGON. We look forward to welcoming you back soon.Warm regards,Hotel Management

Dear Roshan,On behalf of the entire team at LOTTE HOTEL SAIGON, I would like to express our sincere gratitude for choosing our hotel for your recent stay. We were delighted to have the opportunity to serve you and create memorable moments for you.It is truly an honor to receive your positive feedback. Your kind words about our service are a testament to our dedication to providing exceptional hospitality. We strive to consistently exceed our guests' expectations and create a truly unforgettable experience for everyone who walks through our doors.We would be absolutely thrilled to welcome you back to LOTTE HOTEL SAIGON in the future. We are confident that we can surpass your previous experience and create an even more enjoyable and memorable stay for you.Thank you once again for choosing LOTTE HOTEL SAIGON. We look forward to welcoming you back soon.Warm regards,Hotel Management"