10/10 Excellent
Tien
Travelled with family and small children, Business traveller
28 Jan 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Originally booked this hotel due to close proximity to pediatric hospital. My son had a fever the night before we left for the USA and so we needed to get quick access to the hospital if the fever worsened. We checked in at 2300. The front desk still had 2 workers there and there was two bell staff. They unloaded our luggage from the taxi and brought the luggage to our room. It was a very quick check in process and they got us to our room within 5 minutes.
Within the hour of checking in, our son's fever worsened. One of the male hotel bell person walked us to the hospital. Upon getting to the hospital gate which was about a 2 minute walk, we noticed the gate was locked. The bell person was able to ask the people around the locked gate and he found out the entrance was at gate 5. He even offered to booked us a grab.
My son got discharged from the hospital around 0130. My brother and I decided to walk the streets around 0230.Most businesses were closed but there were still plenty of restaurants opened. It was near "Japan Town" and so most of the food was Japanese. We ordered food from a Japanese restaurant that was opened 24/7.
We returned to the room and ate. Room was spacious and the bathroom was very clean. Mattress was very comfortable. My brother was able to sleep on their couch.
Fast forward to the next day, I asked the front desk about late checkout. The female staff at the desk allowed us to check out at 1400. Thank you S. Sil for your great hospitality.
Tien
Stayed 1 night in Jan 2025