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"Friendly and helpful staff. Wonderful experience. Thank you. "

"Great view and location "

"체크인시 문제가 조금 있었지만 친절한 직원 덕분에 그래도 잘 넘어갔어요 문제있을 때 빠르게 대응해줘서 좋았습니다 Nguyen van anh 직원분이 영어도 잘 통하고 특히 친절했어요"

"The staff were very courteous and accommodating."

"Amazing views of the mountains, a shuttle to the city center for convenience, and very courteous, helpful staff who make your stay pleasant."

"Excellent stay, great views, very relaxing"

"Great view and location "

"The staff are friendly and very accommodating "

"Very charming with beautiful rural views. "

"Brand new...great view...excellent linens and mattress."

"Unique views. Stunning."

"I love our room with Mountains and funicular view! "

"Phuong Nam Hotel has a great location — it’s very convenient and within walking distance to shops, restaurants, and several Sapa attractions. The staff were friendly and check-in was smooth. However, the room itself could use some updating. The furniture and facilities feel a bit worn out, and a refresh would definitely make the stay more comfortable. Overall, it’s a decent place if you’re mainly looking for a good location and basic accommodation."

"The location of this hotel is brilliant, surrounded by cafes and restaurants and all town sights are easy walking distance. The hotel is spotlessly clean and staff are always on hand and will go that extra mile to assist guests. Food was also excellent in the buffet breakfast, lots of choice, fresh and plentiful . The only drawback for me was the bedding, the mattress was too hard and pillows too soft. Otherwise a great hotel to stay in."