Hollyburn Country Club Holidays from AU$2,426

Kind, efficient, beautiful view, comfortable beds, good showers and we enjoyed breakfast.

Various gaffs happened throughout our stay: 1 Asked for 4 more regular coffee two diff times, didn't get 2 Had bath towels & face cloth on the floor, wasn't replaced or picked up 3 Asked for extra water once, didn't get 4 One time we got NO WATER 5 A green bag for our DIRTY underwear was on the floor in the toilet...it was taken but the garbage was NOT!!! I had to SEARCH for it through numerous calls, making me late for a dinner engagement 6 Twice, NO turn down service 7 Asked to have my bedding replaced (left card on bed), the top sheet/pillow cases were changed but the mattress sheet WAS NOT!!!!! I think we asked to have our bedding changed twice out of 4 nights. Other than extra coffee & a few extra bottles of water, we didn't request anything extravagant!!! I had wanted to stay here since 2016, when we rolled through on the Rocky Mountaineer, and we were assigned your sister Hotel. So, last Oct 2023 we were booked to stay so we could attend the PINK concert, but she cancelled JUST outside the window of your cancellation policy, so we lost our first night's payment which was a Friday night & MUCH more than the average. PINK rescheduled but if I'd have known that I would have to argue to get my dirty laundry back, not receive the simple services that ANY hotel provides, AND not be able to get the chill out of the room even tho the heat was on, AND the noise from other rooms, I would have booked elsewhere. The VIP Lounge/Staff was EXCELLENT & so was Phil.

Didn’t like having to valet park off site so if you needed something from your vehicle they had to go get it Rooms were average with some fixtures trying to make it “upgraded”

We loved this hotel! Very unique!

Beautiful and relaxing sanctuary in Vancouver