8/10 Good
Lynda S., Santa Cruz county
17 Sept 2024
Disliked: Cleanliness
Fabulous location in West Lake Tahoe
We loved the location and the home was beautiful. Having wonderful access to the lake, the pier and a lawn was a big plus. The house is lovely and the layout perfect for family.
Sadly, the house was not clean and there are numerous issues with the accommodations that surprised us. We did reach out and a wonderful employee came out to address a couple of issues but the overall lack of care was too much even for him.
For example, the stove has no working vent hood so the grease goes right into the main LR. The dishwasher had a rack that was broken, the trash compactor doesn’t work, the refrigerator had a number of problems, the oven rack was broken and almost caused a MAJOR disaster, the pillows in the bedrooms were like pieces of hard foam.
These are simple issues that just were annoying and should be addressed.
This house is perfectly located and has great architecture and deserves better care.
And the windows! I doubt they’ve ever been cleaned. You’re looking at an amazing view through cobwebs and water stains! Sorta sad.
If they clean it up and fix these issues it would be an amazing spot. Even with those issues the location is a 10+.
Lynda S.
Stayed 5 nights in Sep 2024