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Charterhouse Causeway Bay

3.5 star property
Hotel with a fitness centre, a short walk to Times Square Shopping Mall
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Charterhouse Causeway Bay

Signature Room
Executive lounge
Junior Suite | Living area
Reception
Business centre

Reviews

7.2 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Business Room

Business Room

Business Room

Highlights

Air conditioning
TV
Blackout curtains
2 bedrooms
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for S Signature

Signature Room

S Signature

Highlights

Air conditioning
TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

Highlights

Air conditioning
TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Urban Studio

Highlights

Air conditioning
TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • 26 sq m
  • Sleeps 4
  • 2 King Beds

Urban Studio Bunk

Highlights

Air conditioning
TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • 44 sq m
  • Sleeps 3
  • 1 Queen Bunk Bed

View all photos for Economy Single Room, 1 Single Bed

Economy Single Room, 1 Single Bed

Economy Single Room, 1 Single Bed

Highlights

Air conditioning
TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room

Highlights

Air conditioning
TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Single Room

  • Sleeps 1

Double Room

  • Sleeps 2

Twin Room 1/2 Pax

  • Sleeps 2

Similar properties

Balcony
Best Western Hotel Causeway Bay
Hot tub
Free WiFi
Restaurant
Air conditioning
7.0 out of 10, Good, (1003)
The price is AU$95
includes taxes & fees
16 Dec - 17 Dec
Best Western Hotel Causeway Bay
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About the area

Map
209-219 Wanchai Road, Wanchai, Hong Kong

What's nearby

  • Wan Chai Road - 1 min walk - 0.1 km
  • Happy Valley Race Course - 5 min walk - 0.5 km
  • Times Square Shopping Mall - 5 min walk - 0.5 km
  • Central Plaza - 9 min walk - 0.8 km
  • Hong Kong Convention and Exhibition Centre - 16 min walk - 1.4 km

Getting around

  • Tin Lok Lane Tram Stop - 2 min walk
  • Hong Kong Causeway Bay Station - 8 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • ‪利苑酒家 - ‬3 min walk
  • ‪元朗合隆潮州粉麵 - ‬1 min walk
  • ‪The Coffee Academics - ‬1 min walk
  • ‪Islamic Centre Canteen - ‬1 min walk
  • ‪譚仔雲南米線 - ‬1 min walk

About this property

Charterhouse Causeway Bay

Hotel near Victoria Harbour
Located close to Times Square Shopping Mall and Hong Kong Convention and Exhibition Centre, Charterhouse Causeway Bay provides dry cleaning/laundry services, a gym and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, concierge services and a 24-hour front desk
  • Luggage storage, multilingual staff and a banquet hall
  • A lift, a front desk safe and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All 294 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Electric kettles, daily housekeeping and phones

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • A restaurant

Restaurants on site

  • 陳家廚房

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 1992

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

Property is also known as

Charterhouse Causeway
Charterhouse Causeway Bay
Charterhouse Causeway Bay Hong Kong
Charterhouse Causeway Bay Hotel
Charterhouse Causeway Bay Hotel Hong Kong
Charterhouse Hotel Hong Kong
The Charterhouse Causeway Bay Hotel Hong Kong
Charterhouse Causeway Bay Hotel
Charterhouse Causeway Bay Hong Kong
Charterhouse Causeway Bay Hotel Hong Kong

Frequently asked questions

Is Charterhouse Causeway Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Charterhouse Causeway Bay?

Charterhouse Causeway Bay doesn't offer parking.

What time is check-in at Charterhouse Causeway Bay?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Charterhouse Causeway Bay?

Checkout is at 11:00 AM.

Where is Charterhouse Causeway Bay located?

Located in Wan Chai, this hotel is within a 10-minute walk of Wan Chai Road and Times Square Shopping Mall. Victoria Harbour and Hong Kong Convention and Exhibition Centre are also within 1 mile (2 km). Tin Lok Lane Tram Stop and Tonnochy Road Tram Stop are within a 5-minute walk.

Charterhouse Causeway Bay Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 238 out of 1002 reviews" "
Rating 8 - Good. 364 out of 1002 reviews" "
Rating 6 - Okay. 208 out of 1002 reviews" "
Rating 4 - Poor. 103 out of 1002 reviews" "
Rating 2 - Terrible. 89 out of 1002 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chun Ho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Zhang

Liked: Cleanliness, staff & service
Furnitures in the room and bathtub are little bit ages but good vibe and staff are kindness. the area is very convenient
Stayed 2 nights in Nov 2024

6/10 Okay

Agnes

Travelled with family
Disliked: Amenities, property conditions & facilities
We booked a room for 4, it has an outside door, which required a room key to open, then 2 separate doors within. It felt like they were 2 separate rooms which was nice because of the generous size. However, they put us on the 1st floor and the gym was on the 3rd, kind of weird. We heard the water pipe running all night and there was a bright 'Exit' sign above the 1st door which we could not turn off, the rooms were not dark even though all the lights were turned off, very annoying. Oh, there was no check-in counter, they had a table against one of the walls with a laptop to check customers in. Overall it was not too bad other than running water noise throughout the night (the ceiling was open and pipes were exposed) and a very bright 'Exit' sign in the room.
Stayed 2 nights in Nov 2024

6/10 Okay

Suet Yee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location is very convenient. The area is lively and safe. It's super close to tram station and walking distance to Time Square and MTR stations. There are may food options nearly from street food to nice restaurants. Staff was courtesy and the check-in, check-out processes are very fast and smooth. You can leave your luggage there after check-out until you're ready for your flight. My room was much older than what's shown in the picture on the booking site. Shower water was a bit slow and not very warm.
Stayed 1 night in Nov 2024

8/10 Good

shawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and convenient. great for business travel.
Stayed 3 nights in Oct 2024

2/10 Terrible

Achit, Ulaanbaatar

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel experience i have ever had. And a lot of prostitutes.
Stayed 5 nights in Oct 2024

2/10 Terrible

Ducker

Disliked: Cleanliness, staff & service, property conditions & facilities
very shabby room carpet was filthy. no towel on checkin. location good.
Stayed 4 nights in Oct 2024

10/10 Excellent

Zenaida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing
Stayed 3 nights in Sep 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service
Good hotel for a budget stays Cheap cost as it's older and not renovated in a long time but for the price and basics for a comfortable sleep with a great location you can't complain. Would stay again
Stayed 3 nights in Sep 2024

8/10 Good

Teresa

Liked: Cleanliness
Great location but staff need to be more welcoming and friendly
Stayed 5 nights in Sep 2024

4/10 Poor

Anton

Business traveller
Disliked: Amenities, property conditions & facilities
This didn’t even live up to the old adage that you only get what you pay for. Will never return.
Stayed 3 nights in Jul 2024

6/10 Okay

Joseph

I have a few concerns with Charterhouse Hotel. 1. They don’t provide bottles of drinking water like every other hotel does. That is outrageous. 2. Checkout is 11:00 am. Inconvenient and too early. 3. They charged me twice for a one-day stay. I have to wait two weeks for a refund, and if I don’t receive it I need to take further action.
Stayed 1 night in Aug 2024

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, amenities
No free drinking water, no shampoo/conditioner, no toothbrush. Other than that, location is very accessible and close to shopping district.
Stayed 2 nights in Jul 2024

10/10 Excellent

PURNA SING

Stayed 1 night in Jun 2024

10/10 Excellent

PURNA SING

Liked: Amenities
family friendly
Stayed 1 night in Jun 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this facility exclusively. My company used it as a layover for our ability to do business in China. No perks here or loyalty program(s).
Stayed 1 night in Jun 2024

10/10 Excellent

Xiaoying

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in May 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have given higher score but NO drinking water in room and no staff available to bring some water?? Bare minimum is drinking water in rooms
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap is not good and good is not cheap!
It is an old hotel that needs urgent attention for renovating. The only thing that you are given is new sheets, towels and body soap! Nothing else!! I caught the chek in clerk hand coping the back of my credit card. I yelled at him and snatched my card back off him. He couldn’t explain to me why he did it. 😬🙄
Stayed 2 nights in May 2024

10/10 Excellent

Ara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Ray, Pasadena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively clean and has a very strategic location in causeway bay.
Stayed 2 nights in May 2024

10/10 Excellent

Ray, Pasadena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Ching -Lu

Liked: Cleanliness, staff & service
Stayed 18 nights in Apr 2024

10/10 Excellent

Chau h

Liked: Staff & service, property conditions & facilities
Service fine value for money.
Stayed 8 nights in May 2024

2/10 Terrible

Xu Hui

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unaccommodating. Purchased wrong hotel the day of check-in. Request a cancellation TEN minutes after booking, willing to accept the fees for first night because it already happened but the hotel denied the cancellation for the rest of the booking. Did not offer any other type of resolution other than, "Sorry, can't do it".
Stayed 3 nights in May 2024

General hotel information

Reasons to Book
Spacious Rooms & Great Location
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5