2/10 Terrible
Kenneth B.
26 May 2024
Disliked: Cleanliness
An absolute nightmare
We were in town for a wedding with all of our small children. Once we arrived, we realized we never even received the check-in info e-mail with the door code, etc. We were able to text the host and get that. We walked in to a nightmare. We were met on the front porch with a wadded up rug and bag of trash. Just inside the door was a sprayer of insecticide just out in the middle of the floor. There were cleaning products just out everywhere. None of the beds were made. Bedding was all over the floor, including some not out of the washer and dryer. Crumbs all over the floor with the vaccum still plugged in. The fridge was filthy. Dirty laundry in multiple places.We arrived well after what should have been the check-in time. It was a disaster. We always choose a vrbo because we cook our meals instead of eating out. So last minute we were forced to find a hotel (which was close to impossible since it was a holiday weekend). We were so frustrated. Thankfull the host did agree to refund us our money but that can't repay all of the money we're out now by not having a kitchen, nor the huge inconvenience it is to house a large family in a hotel room.
Kenneth B.
Stayed 3 nights in May 2024