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Heritage Place Houston Brookhollow

3.0 star property
Hotel with free parking, in the vicinity of Downtown Aquarium

Photo gallery for Heritage Place Houston Brookhollow

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
BBQ/picnic area
Combined shower/bathtub, free toiletries, hair dryer, towels
Daily full breakfast for a fee
In the heart of Downtown Aquarium, Courtyard by Marriott Houston Brookhollow offers a warm welcome with a bistro serving American cuisine and pool views. Explore the garden, unwind at the coffee shop, or take advantage of dry cleaning services. With in-room WiFi and helpful staff previous guests have praised.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking included
  • Housekeeping
  • Air conditioning

Room options

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8.2 out of 10, Very good, 1,003 reviews
The price is AU$172
includes taxes & fees
22 Feb - 23 Feb
Sheraton Houston Brookhollow Hotel
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About the area

Map
2504 North Loop West, Houston, TX, 77092

What's nearby

  • Downtown Aquarium - 11 min drive
  • Daikin Park - 11 min drive
  • Toyota Center - 12 min drive
  • George R. Brown Convention Center - 13 min drive
  • MD Anderson Cancer Center - 15 min drive

Getting around

  • Cavalcade Station - 7 min drive
  • Houston Station - 15 min drive
  • Houston William Hobby Airport (HOU) - 41 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪Whataburger - ‬15 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Cheba Hut "Toasted" Subs - ‬16 min walk
  • ‪The Halal Guys - ‬18 min walk

About this property

Heritage Place Houston Brookhollow

Hotel near Downtown Aquarium
A terrace, shopping on-site and a coffee shop/cafe are just a few of the amenities provided at Heritage Place Houston Brookhollow. The on-site American cuisine bistro, The Bistro, offers breakfast, dinner, light fare and pool views. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Full breakfast (surcharge), express check-out and express check-in
  • Wedding services, a gift shop and barbecues
  • Guest reviews speak highly of the helpful staff
Room features
All 197 rooms feature comforts such as air conditioning, in addition to amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with premium channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 5 to 15 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 468 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00
  • 0.53 per cent destination fee will be charged.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5.00 to 15.00 for adults and USD 5.00 to 10.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The seasonal pool will be open from December to December
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heritage Houston Brookhollow
Heritage Place Houston Brookhollow Hotel
Courtyard by Marriott Houston Brookhollow
Heritage Place Houston Brookhollow Houston
Heritage Place Houston Brookhollow Hotel Houston

Frequently asked questions

Does Heritage Place Houston Brookhollow have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

Is Heritage Place Houston Brookhollow pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Heritage Place Houston Brookhollow?

Self-parking is free at this property.

What time is check-in at Heritage Place Houston Brookhollow?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Heritage Place Houston Brookhollow?

Checkout is at noon.

Where is Heritage Place Houston Brookhollow located?

Located in Lazybrook/Timbergrove, this hotel is within 9 mi (15 km) of Downtown Aquarium, Daikin Park and CityCentre. Toyota Center and George R. Brown Convention Center are also within 12 mi (20 km).

Heritage Place Houston Brookhollow Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 501 out of 1000 reviews
Rating 8 - Good. 293 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Sergio

Stayed 2 nights in Nov 2024

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was absolutely amazing! Rosa at the front desk was super efficient, very friendly and made me feel like an old friend vs just a guest. Would go back for her stellar service alone. Rooms were clean & nice. Hotel overall was quiet and I thoroughly enjoyed my stay.
Stayed 3 nights in Dec 2024

2/10 Terrible

Erica

Stayed 2 nights in Nov 2024

10/10 Excellent

Jewell

Stayed 11 nights in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

8/10 Good

SERENA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. I appreciated the bistro, good idea for who travel for business like me. I loved the lady at the bistro. Good hotel for a short business trip.
Stayed 3 nights in Dec 2024

10/10 Excellent

Yadira

Stayed 3 nights in Nov 2024

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Nov 2024

4/10 Poor

Syed

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 4 nights in Nov 2024

4/10 Poor

Mohamed

Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed
Stayed 1 night in Nov 2024

10/10 Excellent

Maurice, Providence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Emily

Stayed 1 night in Nov 2024

8/10 Good

Leonard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

prax

Stayed 1 night in Nov 2024

10/10 Excellent

Daniel V

Stayed 1 night in Nov 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Karla

Travelled with family
Liked: Staff & service
Was told at check-in at the beginning of the 3 night stay that the room would be cleaned and towels exchanged every other day. When we got back for the second night we found that the room had not been serviced - wife was able to go to lobby and get fresh towels but we were disappointed that they didn't do what they said they would. The hotel is definitely on the older side and not it the most desirable area but they do try to keep it clean. They should also provide a hot breakfast to be competitive with others.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved this place for the free breakfast for my 81 year old diabetic mother in law. She needs to eat often to keep her blood sugar levels low. But I was disappointed. I have NEVER been to a hotel that stopped serving breakfast at 8 am. She had to buy a crappie microwave egg burrito.
Stayed 3 nights in Oct 2024

8/10 Good

edward

Liked: Amenities
Room was good but lacks USB charging outlets and bathroom exhaust fan.
Stayed 4 nights in Oct 2024

4/10 Poor

Thomas

Stayed 1 night in Oct 2024

10/10 Excellent

Nagaraju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location good staff
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024