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Four Points by Sheraton Houston West

3.5 star property
Suburban hotel with free local area shuttle and 24-hour fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Four Points by Sheraton Houston West

Reception
Property amenity
Exterior
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe
Daily full breakfast for a fee

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Pool
    Pool
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
The price is AU$148
includes taxes & fees
17 Nov - 18 Nov
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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

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The price is AU$169
includes taxes & fees
16 Nov - 17 Nov
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About the area

Map
11191 Clay Rd, Houston, TX, 77041

What's nearby

  • Baseball USA The Yard - 5 min drive
  • Bear Creek Pioneers Park - 5 min drive
  • CityCentre - 5 min drive
  • Memorial City Mall - 6 min drive
  • Westheimer Rd - 8 min drive

Getting around

  • Houston Station - 20 min drive
  • George Bush Intercontinental Airport (IAH) - 28 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Tacos La Bala - ‬3 min drive
  • ‪Whataburger - ‬3 min drive

About this property

Four Points by Sheraton Houston West

Hotel near Memorial City Mall
Take advantage of shopping on-site, dry cleaning/laundry services and a bar at Four Points by Sheraton Houston West. The on-site American cuisine restaurant, Clay Urban Kitchen, offers breakfast, lunch, dinner, light fare and happy hour. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • Full breakfast (surcharge), a free local area shuttle and express check-out
  • Multilingual staff, a porter/bellboy and a banquet hall
  • Guest reviews say good things about the overall condition
Room features
All 158 rooms include comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with shower/bath combinations and free toiletries
  • 37-inch LCD TVs with premium channels
  • Mini fridges, microwaves and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6 AM to 11 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Clay Urban Kitchen
  • Lobby Lounge

Family friendly

  • Free area shuttle
  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 1,292 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40.00
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 60.00 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 23 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Pet fee: USD 60.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 40.00 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 7 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Sheraton Houston West
Sheraton Hotel Houston West
Sheraton Houston West
Sheraton Houston West Hotel
4 Points By Sheraton Houston, Memorial City
Four Points By Sheraton Houston, Memorial City Hotel Houston
Four Points Houston
Houston Four Points
Houston Sheraton
Sheraton Houston West Hotel Houston
Sheraton Houston West Hotel
Four Points by Sheraton Houston West Hotel
Four Points by Sheraton Houston West Houston
Four Points by Sheraton Houston West Hotel Houston

Frequently asked questions

Does Four Points by Sheraton Houston West have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM to 10 PM.

How much does it cost to stay at Four Points by Sheraton Houston West?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Houston West on 17 Nov 2024 start from AU$147.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Houston West pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 60.00 per accommodation, per week. Service animals are exempt from fees.

How much is parking at Four Points by Sheraton Houston West?

Self-parking is free at this property.

What time is check-in at Four Points by Sheraton Houston West?

Check-in start time: 3 PM; check-in end time: midnight. Early check-in is available for a fee of USD 40.00 (subject to availability). After-hours check-in is not available.

What time is check-out at Four Points by Sheraton Houston West?

Checkout is at noon. Late checkout is available for USD 75 (subject to availability).

Where is Four Points by Sheraton Houston West located?

Situated in the suburbs, this hotel is 1.5 mi (2.4 km) from Baseball USA The Yard and 2.8 mi (4.5 km) from Bear Creek Pioneers Park. Memorial City Mall and Houston Community College - Energy Corridor are also within 6 miles (10 km).

Four Points by Sheraton Houston West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 252 out of 477 reviews" "
Rating 8 - Good. 119 out of 477 reviews" "
Rating 6 - Okay. 43 out of 477 reviews" "
Rating 4 - Poor. 31 out of 477 reviews" "
Rating 2 - Terrible. 32 out of 477 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Stayed 1 night in Oct 2024

10/10 Excellent

Ludovick, Largo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Oct 2024

2/10 Terrible

Frances

Liked: Cleanliness
Disliked: Staff & service
My truck was broken into and no staff tried to help or contact the authorities
Stayed 1 night in Oct 2024

2/10 Terrible

Jonathan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was nothing to like. This was the worst Four Points ever. Water in shower stopped working. Management was like...."what dobyou want me to do". We offered to give you another room, which was handicapped, weird shower set up, terrible smell, loud a/c, elevators dirty, with sticky substance that was spilled, trash. Expired milk at breakfast. Bar never open, bathroom door would not close. Never again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and clean, rooms and restrooms were also comfortable and clean. Staff members were helpful and polite
Stayed 1 night in Oct 2024

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice all around. The place, the cleanliness, the staff… everything was great!
Stayed 1 night in Oct 2024

10/10 Excellent

Casandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed..Would rent again
Stayed 4 nights in Oct 2024

6/10 Okay

Crystal

Travelled with family, Travelled with family and small children
Building itself smelled. The rooms were okay clean but the bathroom did need more cleaning. Hairs everywhere that were already there from previous occupants. Light fixtures were unplugged.
Stayed 1 night in Oct 2024

6/10 Okay

Armando

Stayed 1 night in Oct 2024

2/10 Terrible

Jerry

Liked: Staff & service, amenities
No celluar reception. Weak Wifi Couldn't call family back home unless I went outside
Stayed 3 nights in Oct 2024

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, clean and very nice solid bed.
Stayed 1 night in Oct 2024

8/10 Good

Ahmed, New Cairo

Liked: Cleanliness, staff & service
Everything was great except for the noisy AC.
Stayed 4 nights in Sep 2024

4/10 Poor

Johnica

Business traveller
Disliked: Cleanliness, property conditions & facilities
The property was centrally located and I did have great customer service at check in. The elevator was down my entire stay and I am asthmatic so this was a inconvenience. I would have asked for a ground floor room if I knew. I ask both nights shift front desk clerks about the elevator and they both said "it just broke". Which is very untrue. There is a note in the stairwell that states that the elevator has been broken forever. I would not recommend anyone with health concerns, elderly or disable to stay hear. There was also pretty musty scent through out the hotel in the lobby and the hallways. it was not in the room but very disturbing.
Stayed 2 nights in Sep 2024

8/10 Good

Eduardo, GRAND PRAIRIE

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff
Stayed 3 nights in Aug 2024

6/10 Okay

Jasmine H

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel lobby did not smell clean and fresh when we walked in. The curtain shower was a little slimy due to it not being cleaned on a regular basis. The restroom lobby had a foul order order it.
Stayed 2 nights in Aug 2024

8/10 Good

wendy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel was exceptional and attentive. Though my check in was delayed due to house cleaning, Andre, at the front desk, went out of his way to help expedite the process and ensure my stay was enjoyable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Irwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful, great stay, nice and quiet.
Stayed 4 nights in Aug 2024

10/10 Excellent

Gemini

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Very clean rooms and helpful staff. A much needed better experience from the previously overbooked property. Highly recommend.
Stayed 2 nights in Aug 2024

6/10 Okay

Sarahi, Katy

Liked: Cleanliness
Staffs were nice, room was clean when I got there but they did not clean it the next day, ac unit was not working properly was on and off every minute and it's soo loud that i couldn't sleep, I asked front desk to send someone to check it out or transfer to another room but they did not do anything, swimming pool and gym were okay, overall not my best experience so I'll never stay or recommend anyone to stay there
Stayed 2 nights in Aug 2024

4/10 Poor

Shannon

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The property seemed to have workers who had no clue about anything and it seemed prostitution was in and out of there.
Stayed 2 nights in Jul 2024

2/10 Terrible

Montana

everything is broken and storm damaged
Stayed 2 nights in Jul 2024

2/10 Terrible

Carlos

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I waited for 30 minutes for hot water to come out of the tub
Stayed 1 night in Jul 2024

8/10 Good

Akua

Stayed 2 nights in Jul 2024

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tanisha

Stayed 2 nights in Apr 2024