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Hampton Inn Houston-Willowbrook Mall

2.5 star property
Suburban Houston hotel in Willowbrook with free breakfast

Photo gallery for Hampton Inn Houston-Willowbrook Mall

Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Indoor pool
Free daily on-the-go breakfast
In-room safe, desk, blackout curtains, iron/ironing board
Located close to Aerodrome and Houston Methodist Willowbrook Hospital, Hampton Inn Houston-Willowbrook Mall offers a convenient stay with an indoor pool and gym. Take advantage of free in-room WiFi, dry cleaning/laundry services, and a business center. Guests rave about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Housekeeping
  • Laundry
The current price is AU$155
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Sofa bed
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Sofa bed
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
18 Feb - 19 Feb
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About the area

Map
7645 West FM 1960, Houston, TX, 77070

What's nearby

  • Willowbrook Mall - 2 min walk
  • Houston Methodist Willowbrook Hospital - 14 min walk
  • Aerodrome - 15 min walk
  • Vintage Park - 6 min drive
  • Sam Houston Race Park - 6 min drive

Getting around

  • Houston Station - 27 min drive
  • George Bush Intercontinental Airport (IAH) - 34 min drive

Restaurants

  • ‪In-N-Out Burger - ‬4 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪Hooters - ‬11 min walk
  • ‪Starbucks - ‬15 min walk

About this property

Hampton Inn Houston-Willowbrook Mall

Hotel near Willowbrook Mall
Located close to Aerodrome and Houston Methodist Willowbrook Hospital, Hampton Inn Houston-Willowbrook Mall provides free on-the-go breakfast, dry cleaning/laundry services and a gym. Free in-room WiFi and a business centre are available to all guests.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • Express check-out, smoke-free property and a vending machine
  • Free newspapers, coffee/tea in reception and a lift
  • Guest reviews speak highly of the helpful staff
Room features
All 74 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/bath combinations and hairdryers
  • 43-inch LCD TVs with premium channels
  • Mini fridges, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Houston Willowbrook
Hampton Inn Willowbrook
Hampton Inn Willowbrook Hotel
Hampton Inn Willowbrook Hotel Houston
Hampton Inn Willowbrook Houston
Willowbrook Hampton Inn
Hampton Inn Houston - Willowbrook Mall Hotel Houston
Hampton Inn Houston-Willowbrook Mall Hotel
Hampton Inn Houston-Willowbrook Mall
Houston Hampton Inn
Hampton Inn Houston-Willowbrook Hotel
Hampton Inn Hotel
Hampton Inn Houston Willowbrook Mall
Hampton Inn Houston Willowbrook
Hampton Inn Houston-Willowbrook Mall Hotel
Hampton Inn Houston-Willowbrook Mall Houston
Hampton Inn Houston-Willowbrook Mall Hotel Houston

Frequently asked questions

Does Hampton Inn Houston-Willowbrook Mall have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hampton Inn Houston-Willowbrook Mall?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Hampton Inn Houston-Willowbrook Mall on 2 Mar 2025 start from AU$155.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hampton Inn Houston-Willowbrook Mall pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hampton Inn Houston-Willowbrook Mall?

Self-parking is free at this property.

What time is check-in at Hampton Inn Houston-Willowbrook Mall?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hampton Inn Houston-Willowbrook Mall?

Checkout is at noon.

Where is Hampton Inn Houston-Willowbrook Mall located?

Located in Willowbrook, this hotel is within a 15-minute walk of Willowbrook Mall and Houston Methodist Willowbrook Hospital. Aerodrome and Sam Houston Race Park are also within 6 mi (10 km).

Hampton Inn Houston-Willowbrook Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 293 out of 526 reviews
Rating 8 - Good. 141 out of 526 reviews
Rating 6 - Okay. 45 out of 526 reviews
Rating 4 - Poor. 26 out of 526 reviews
Rating 2 - Terrible. 21 out of 526 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

AMANDA

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Staff was friendly and check in was seamless. The hotel is located in an area that allowed easy travel to and from where we were going during our stay. The room smelled like mildew, the carpet floor in the room was sticky, the shower wasn’t hot, the Blanket on the bed was dirty and had a large melted area, the indoor pool is freezing cold, and the breakfast options were poor quality.
Stayed 1 night in Feb 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff, the hot breakfast ladies, and cleaning staff were friendly, customer service oriented, and plain wonderful. They are an asset to this property.
Stayed 2 nights in Jan 2025

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was close by the mall the movies!
Stayed 1 night in Jan 2025

8/10 Good

Joli

Stayed 1 night in Jan 2025

4/10 Poor

Kelly

Travelled with family, Travelled with family and small children
The room needs updated, the carpet feels sticky, the smell is moldy. And my back is broken from the bed that is DEFINITELY not Hampton quality.
Stayed 1 night in Dec 2024

10/10 Excellent

Susan, Kelowna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night after flying in late to Houston. This hotel is right at the mall, and a close drive to many restaurants. Was clean and beds were comfortable. Breakfast was really good and got us ready for our long drive in the morning.
Stayed 1 night in Nov 2024

8/10 Good

Alma

Liked: Staff & service
I did like the space in the lobby . I didn't like the outside was dirty and lots of cigarettes bu
Stayed 1 night in Nov 2024

4/10 Poor

Anthony

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities
Staff was nice enough to offer early check in however the only room available was a designated disabled person room which was unclean with a staunch odor of urine. In addition we were told because our stay was during a holiday that housekeeping services were not available. The entire purpose of a hotel is to facilitate the needs of guests during the entire stay regardless of a holiday or not and the rooms should be clean regardless of it being a disabled person designated room or not. People travel and utilize hotels especially during the holidays so to say the least, I would never recommend this hotel to anyone.
Stayed 4 nights in Nov 2024

6/10 Okay

Dana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The inside of the hotel smells like mildew. The halls and the rooms smelled disgusting and like they were mopping with old mop water. Someone ordered door dash on Friday and the dasher left it outside of our room door we told the lady at the front desk that it wasn’t ours and her response was she didn’t even see the dasher come in the building with the delivery. Needless to say that food stayed in the hallway in front of our door our entire stay there. So that furthermore tells me that the hotel is not being cleaned as it should. Other than the cleanliness of it and the old mildew and mold smells it is in a great location.
Stayed 2 nights in Nov 2024

8/10 Good

Josie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nicely
Stayed 1 night in Nov 2024

6/10 Okay

Jordan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Oct 2024

8/10 Good

Alma Aracely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Alberto

Stayed 4 nights in Aug 2024

6/10 Okay

Robin

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Only about 5 parking spaces in front. Others were handicap. The back of hotel parking did not feel safe to me. Employee kept their personal car parked under awning all day . The staff was not welcoming. There were 3 people behind the desk and the worker who checked me in had to be told to “check her in” .
Stayed 1 night in Sep 2024

8/10 Good

Tennille

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Left early came back late. Little chance for activities. However, appreciated the quite and comfort of the hotel
Stayed 3 nights in Aug 2024

8/10 Good

Ransom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This propery was fair. However, I've stayed at better for the price.
Stayed 1 night in Apr 2024

10/10 Excellent

Maria Isaura

Stayed 2 nights in Aug 2024

4/10 Poor

Mario

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
To much mold everywhere
Stayed 1 night in Aug 2024

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT COFFEE
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Wafa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Jul 2024

10/10 Excellent

Dara

Stayed 3 nights in Jun 2024

4/10 Poor

Elpidio

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had four rooms seven people at the pool the guy at the front desk was rude explain to me I can only have three towels even though I had seven people swimming
Stayed 1 night in Jun 2024