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Heights House Hotel, Ascend Hotel Collection

3.0 star property
Art Deco Houston hotel in Northside with free breakfast
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Heights House Hotel, Ascend Hotel Collection

Exterior
Property amenity
Property amenity
Fireplace
Standard Room, 1 King Bed, Non Smoking

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
The price is AU$184
includes taxes & fees
2 Feb - 3 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

Room, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Blackout curtains
Private bathroom
Shower/bath combination
Champagne service
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Blackout curtains
Private bathroom
Shower/bath combination
Champagne service
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Blackout curtains
Private bathroom
Shower/bath combination
Champagne service
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, memory-foam beds, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Courtyard View

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Blackout curtains
Private bathroom
Shower/bath combination
Champagne service
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Blackout curtains
Private bathroom
Shower/bath combination
Champagne service
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Air conditioning
Dining table
Flat-screen TV
Premium bedding
Memory foam bed
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Courtyard View, 42" TV)

Premium bedding, memory-foam beds, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Courtyard View, 42" TV)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Blackout curtains
Private bathroom
Shower/bath combination
Champagne service
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Blackout curtains
Private bathroom
Shower/bath combination
Champagne service
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Blackout curtains
Private bathroom
Shower/bath combination
Champagne service
  • Sleeps 4
  • 2 Queen Beds
City view from property

The Whitehall Houston

Pool
Pet-friendly
Free WiFi
Restaurant
8.4 out of 10, Very good, (1172)
The price is AU$269
includes taxes & fees
11 Jan - 12 Jan
The Whitehall Houston
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About the area

Map
100 W Cavalcade St, Houston, TX, 77009

What's nearby

  • Downtown Aquarium - 5 min drive - 5.8 km
  • Minute Maid Park - 6 min drive - 6.5 km
  • Toyota Center - 6 min drive - 7.2 km
  • George R. Brown Convention Center - 8 min drive - 7.6 km
  • Rice University - 12 min drive - 13.7 km

Getting around

  • Cavalcade Station - 9 min walk
  • Houston Station - 10 min drive
  • Houston William Hobby Airport (HOU) - 34 min drive

Restaurants

  • ‪El Bolillo Bakery - ‬19 min walk
  • ‪Crawfish And Noodles - ‬18 min walk
  • ‪Taqueria Laredo - ‬5 min walk
  • ‪Golden Seafood House - ‬17 min walk
  • ‪Pinkerton's Barbecue - ‬17 min walk

About this property

Heights House Hotel, Ascend Hotel Collection

Hotel near Downtown Aquarium
Located close to Minute Maid Park and George R. Brown Convention Center, Heights House Hotel, Ascend Hotel Collection provides free continental breakfast, a poolside bar and a firepit. The on-site local cuisine restaurant, Space Cowboy, features a poolside location and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities, such as an outdoor entertainment area and a bar.
Other perks include:
  • A seasonal outdoor pool with cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • Multilingual staff, a 24-hour front desk and ATM/banking services
  • Games, concierge services and smoke-free property
  • Guest reviews give top marks for the pool, helpful staff and location
Room features
All 133 rooms offer comforts such as premium bedding and air conditioning, as well as perks such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with shower/bath combinations and shampoo
  • Flat-screen TVs with premium channels
  • Housekeeping, electrical adapters/chargers and desks

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Space Cowboy

Things to do

  • Evening entertainment
  • Games
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service

Business services

  • 175 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in room
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 30 2024 to December 31 2024 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • Breakfast
  • Entertainment facilities
  • Meeting facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay
  • Administrative fee: USD 1.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

The seasonal pool will be open from March to November
Pool access available from 10:00 AM to 9:00 PM

Property is also known as

Heights House Hotel
Heights House Hotel, Ascend Hotel Collection Hotel
Heights House Hotel, Ascend Hotel Collection Houston
Heights House Hotel, Ascend Hotel Collection Hotel Houston

Frequently asked questions

Does Heights House Hotel, Ascend Hotel Collection have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 9:00 PM. The swimming pool will be unavailable from October 30 2024 until December 31 2024 (dates subject to change).

How much does it cost to stay at Heights House Hotel, Ascend Hotel Collection?

As of 5 Jan 2025, prices found for a 1-night stay for 2 adults at Heights House Hotel, Ascend Hotel Collection on 2 Feb 2025 start from AU$182.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heights House Hotel, Ascend Hotel Collection pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at Heights House Hotel, Ascend Hotel Collection?

Self-parking is free at this property.

What time is check-in at Heights House Hotel, Ascend Hotel Collection?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Heights House Hotel, Ascend Hotel Collection?

Checkout is at 11:00 AM.

Where is Heights House Hotel, Ascend Hotel Collection located?

Located in Northside, this hotel is within 6 mi (10 km) of Downtown Aquarium, Minute Maid Park and Toyota Center. George R. Brown Convention Center and Houston Zoo are also within 9 mi (15 km). Cavalcade Station is 9 minutes by foot and Lindale Park Station is 13 minutes.

Reviews

8.0

Very good

Rating 10 - Excellent. 478 out of 947 reviews" "
Rating 8 - Good. 198 out of 947 reviews" "
Rating 6 - Okay. 107 out of 947 reviews" "
Rating 4 - Poor. 66 out of 947 reviews" "
Rating 2 - Terrible. 98 out of 947 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emmanuel Ugochukwu

Stayed 6 nights in Oct 2024

2/10 Terrible

Max

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was closed when we arrived for renovations. Never got a single email from this hotel or Expedia about this closure. Had to scramble last minute to find another hotel on our vacation. Despite not even having the chance to stay here, it is also in a very bad part of town. Literally pick anywhere else to stay in the city over this unprofessional "hotel".
Stayed 1 night in Nov 2024

10/10 Excellent

Matias De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had built in nightlife. It was fun and fresh
Stayed 4 nights in Aug 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Tiana

Stayed 2 nights in Aug 2024

10/10 Excellent

Fabian

Stayed 4 nights in Aug 2024

2/10 Terrible

Noah

Stayed 3 nights in Aug 2024

6/10 Okay

Kipp

Liked: Cleanliness, property conditions & facilities, room comfort
Competing with a pool DJ
It was pleasant how ever the pool was taken over by a DJ and a singles crowd with lots of excessive noise until 11pm . It competed with the tv and our own music. If was informed of private function at the beginning we would’ve tried this place another time .
Stayed 2 nights in Jun 2024

2/10 Terrible

Genaro

They don’t have rooms available. Waste of time on reservation or payment.
Stayed 1 night in Aug 2024

2/10 Terrible

Flor

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

This property is clearly a party atmosphere, but not an ideal hotel stay. The check in area had music blaring so loudly that I was convinced we were in the wrong place. The rooms in reality look far different from the photos online, but were fine enough. The curtains in the room do not close well so we had light from the hall coming in all night. The worst part of our stay was that the hotel checked someone else into our room and they were able to access our room thinking it was theirs. If we had not been inside with the deadbolt locked, this person would have been able to fully step into the room. This left us feeling uneasy that someone else would be able to come into the room while we were out and unable to leave the door deadbolted. During the night, we could hear people arguing in the hallway as if they were in our own room. While the hotel seems great for a day at the pool, I would not recommend this place to stay at.
Stayed 1 night in Jul 2024

10/10 Excellent

Hilario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay minus all the construction. Rooms were nice and cozy and ac was super cold. I’d definitely stay again and front desk personnel were very friendly.
Stayed 2 nights in Jul 2024

6/10 Okay

Chris

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Cool vibe, breakfast is weak
Stayed 1 night in Aug 2024

6/10 Okay

Joseph

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We had roaches in our room and bed. Pool vibe was excellent. Restaurant is good but expensive.
Stayed 1 night in Aug 2024

10/10 Excellent

Melanie

Good
Stayed 1 night in Aug 2024

8/10 Good

LaShawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and pleasant service.
Stayed 6 nights in Jul 2024

4/10 Poor

Julia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Yolanda

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Josh

Travelled with group
Liked: Staff & service
A blast
Was a fun place to stay pool party every night good drinks
Stayed 2 nights in Apr 2024

8/10 Good

Trinell

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Enjoy our Stay there and will be back!!
Stayed 2 nights in Jul 2024

2/10 Terrible

stacey

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Checked in at 3:00. Very loud music which could be heard in room with foul language being played around property and around pool for an upcoming event. Elevator broken and had to cling three flights of stairs with luggage. Walkway seemed unstable in places. Staff was great. We left.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars!
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

8/10 Good

Kong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Stayed 2 nights in Jun 2024

6/10 Okay

Sarah

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Weekend getaway
We live an hour outside of Houston, and we usually stay here. It’s centrally located, reasonably priced, has a great pool, and has self parking. We’ve stayed here about 6 times, and it’s progressively gotten worse each time. We stayed in May, and I noticed our room wasn’t very clean. Then this time, this room was even dirtier. The bathroom and the floor in the whole room particularly. The bathroom door jam and the wall/baseboards behind the door were disgusting. I know every room can’t be detailed every cleaning, but I would expect noticeable dirt and stains to be cleaned. We were also given a room with 2 queens instead of the king room I was supposed to get. This might have been due to the. Some damage from the recent hurricane though, so I didn’t even bring it up.
Stayed 1 night in Jul 2024