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Hyatt Place Houston/Sugar Land

3.0 star property
Lakefront hotel with free breakfast and free local area shuttle
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hyatt Place Houston/Sugar Land

Exterior
Outdoor pool, pool loungers
Premium bedding, down duvets, pillow-top beds, desk
Free daily buffet breakfast
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
The price is AU$153
includes taxes & fees
1 Dec - 2 Dec
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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

Premium bedding, down duvets, pillow-top beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Blackout curtains
Pillow-top bed
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, View (with bathtub and sofa bed)

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Accessible, View (with bathtub and sofa bed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Blackout curtains
Pillow-top bed
  • 45 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lake View

View from room

Room, 2 Queen Beds, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Blackout curtains
Pillow-top bed
  • 37 sq m
  • Lake view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

View from room

Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Blackout curtains
Pillow-top bed
  • 32 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, View

Premium bedding, down duvets, pillow-top beds, desk

Premium Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Blackout curtains
Pillow-top bed
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Blackout curtains
Pillow-top bed
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Blackout curtains
Pillow-top bed
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby
Hilton Garden Inn Houston/Sugar Land
Pool
Hot tub
Pet-friendly
Parking included
8.0 out of 10, Very good, (687)
The price is AU$148
includes taxes & fees
1 Dec - 2 Dec
Hilton Garden Inn Houston/Sugar Land

About the area

Map
16730 Creek Bend Drive, Sugar Land, TX, 77478

What's nearby

  • Sugar Land Town Square - 3 min drive
  • Sugar Land Ice and Sports Center - 4 min drive
  • First Colony Mall - 4 min drive
  • Houston Museum of Natural Science at Sugar Land - 5 min drive
  • Smart Financial Centre at Sugar Land - 6 min drive

Getting around

  • Houston William Hobby Airport (HOU) - 35 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬11 min walk
  • ‪Panera Bread - ‬20 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬3 min drive
  • ‪Torchys Tacos - ‬3 min drive
  • ‪Flying Saucer Draught Emporium - ‬3 min drive

About this property

Hyatt Place Houston/Sugar Land

Hotel near Sugar Land Town Square
Located close to CHI St. Luke's Health-Sugar Land Hospital and First Colony Mall, Hyatt Place Houston/Sugar Land provides a free breakfast buffet, a coffee shop/cafe and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • Free self-parking
  • A free local area shuttle, motorhome/coach/lorry parking and express check-out
  • Express check-in, smoke-free property and a lift
  • Guest reviews speak highly of the breakfast, helpful staff and proximity to shopping
Room features
All 214 rooms have comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses, down duvets and sofa beds
  • Bathrooms with baths or showers and free toiletries
  • 42-inch HDTVs with premium channels
  • Fridges, free infant beds and coffee/tea makers

Languages

English, Filipino, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Area shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5 meeting rooms
  • 6,039 square feet of conference space
  • Business centre

Outdoors

  • On a lake
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (152 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-off cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 32 kg per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 15.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Houston/Sugar
Hyatt Place Houston/Sugar Hotel
Hyatt Place Houston/Sugar Hotel Land
Hyatt Place Houston/Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Hotel Sugar Land
Hyatt Place Houston Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Sugar Land
Hyatt Place Houston/Sugar Land Hotel Sugar Land

Frequently asked questions

Does Hyatt Place Houston/Sugar Land have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hyatt Place Houston/Sugar Land?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hyatt Place Houston/Sugar Land on 1 Dec 2024 start from AU$152.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Place Houston/Sugar Land pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 32 kg per pet. There's a fee of USD 75 per accommodation, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking at Hyatt Place Houston/Sugar Land?

Self-parking is free at this property.

What time is check-in at Hyatt Place Houston/Sugar Land?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Place Houston/Sugar Land?

Checkout is at noon.

Where is Hyatt Place Houston/Sugar Land located?

Situated on the waterfront, this hotel is within 1 mi (2 km) of Sugar Land Town Square and CHI St. Luke's Health-Sugar Land Hospital. First Colony Mall and Sugar Land Ice and Sports Center are also within 2 mi (3 km).

Hyatt Place Houston/Sugar Land Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 807 out of 1307 reviews" "
Rating 8 - Good. 249 out of 1307 reviews" "
Rating 6 - Okay. 106 out of 1307 reviews" "
Rating 4 - Poor. 58 out of 1307 reviews" "
Rating 2 - Terrible. 87 out of 1307 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raweesh

Stayed 1 night in Oct 2024

2/10 Terrible

Lizbeth

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I be loved my stay here. Hyatt Places are always so reliable and their breakfast is always clean and fresh. The front desk person was so nice and welcoming. It’s really all you could ask for.
Stayed 1 night in Oct 2024

10/10 Excellent

jawad

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd time staying here. The first time was for my birthday weekend and I fell in love with the place. The location is overlooking a beautiful lake where you can go for walks. Dining options are within walking distance. And being a single woman, the place felt so safe and peaceful. The staff was absolutely AMAZING! So kind! I would definitely recommend staying here! And I hope to be back!
Stayed 2 nights in Oct 2024

10/10 Excellent

Nichelle, Rosenberg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient and friendly staff
Stayed 1 night in Sep 2024

8/10 Good

floraly

Travelled with family
Liked: Cleanliness, staff & service, amenities
The sorroundings are beatiful ,but the shower it's not good
Stayed 1 night in Oct 2024

10/10 Excellent

Connie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is my fourth time at this hotel, maybe fifth, and I just keep coming back. Super friendly, always clean.
Stayed 1 night in Oct 2024

2/10 Terrible

Edward

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Someone stole my truck taillights overnight in the hotel parking lot. When I asked for help with the incident the employees didn’t help at all and could care less. Also I payed for a room with a lake view which I didn’t get.
Stayed 2 nights in Oct 2024

10/10 Excellent

Viviana

Stayed 2 nights in Oct 2024

8/10 Good

Amer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

elba

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Close to many amenities, close to walking trails, room had a bad smell, smell like a wet dirty rag.
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Ike

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, completely satisfied

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

Roberto

Stayed 4 nights in Sep 2024

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness
The area around the pond os amazing.
Stayed 1 night in Sep 2024

8/10 Good

Matysha

Stayed 3 nights in Sep 2024

2/10 Terrible

Emily

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
The pool was super dirty and no heat. There were hairs in shower . The people two rooms down were fighting and yelling. It was run Down. I was told I would get a refund and still haven’t.
Stayed 2 nights in Oct 2024

6/10 Okay

louis

Liked: Cleanliness, staff & service, property conditions & facilities
I really like the place .the concert band at smart financial center canceled within 24 hours if show and i did not insure my stay so i lost out on the show and didnt travel to stay in the room.
Stayed 1 night in Oct 2024

6/10 Okay

Ersilia

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Room was good and clean , front desk night clerk not that friendly she didn't even told me about breakfast, kind of rude , in the morning ask if they had coffee and said we don't have no more coffee 😔
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two night stay for wedding… everyone we encountered on property were so accommodating and friendly… rooms clean, good bedding, lots of pillows. We will be back if our travels take us that way again!
Stayed 2 nights in Oct 2024

2/10 Terrible

Norman

Disliked: Staff & service, property conditions & facilities
Hyatt Place Houston/Sugar Land – A Security and Safety Nightmare My recent stay at Hyatt Place Houston/Sugar Land was not only appalling but dangerous. As a diabetic, my syringes are essential for my survival. To my shock and horror, I discovered that a member of the cleaning staff had stolen my diabetic syringes from my personal belongings, which were stored in a closed suitcase. This wasn’t just an inconvenience – this was a life-threatening situation caused by blatant disregard for guest safety. It is beyond comprehension that a member of the hotel's staff would rummage through my suitcase, invade my privacy, and steal something I depend on to live. When I reported this egregious violation, the hotel staff dismissed it, acting as though this was an isolated incident and not something to be concerned about. Their attitude was indifferent, offering no apology, resolution, or meaningful investigation into the matter. They downplayed the severity, casually mentioning that this had “never happened before.” Well, it happened to me, and it jeopardized my health. I was forced to check out early—9 days early—because the trust was completely gone. I could no longer feel safe in an environment where my health was put at risk, and my privacy violated. Incredibly, when I informed the staff of my early departure, they didn’t even bother to ask why I was cutting my stay short. No concern, no questions, no follow-up – just a cold, indifferent process as if nothing had happened.
Stayed 11 nights in Oct 2024

10/10 Excellent

Shongh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay… just missed having a bathtub. Only had a shower.
Stayed 1 night in Oct 2024

10/10 Excellent

Yuritzas

Stayed 1 night in Sep 2024