2/10 Terrible
Paige
Travelled with pets
16 Oct 2024
Disliked: Cleanliness, property conditions & facilities
Awful experience. Any positive reviews for this hotel are a lie. The photos are false advertising. I have never felt so instantaneously unsafe at a motel, and I've driven across the country alone over 12 times and stayed in some shady spots. Aside from the general location and rundown exterior, there were 2-3 men loitering outside (clearly under the influence of some substances) who not only became aggressively fixated on my car the moment I pulled in the lot, but also began moving towards me. They weren't walking towards me, rather slowly moving closer and closer while staring at me. I'm not sure if they were guests or just users who wandered onto the property and planted themselves in front of a door. Either way, I wouldn't feel safe leaving my car in the lot much less sleeping there with those men watching what room number I walked in to. I delayed writing a review because when I called the front to see if I could cancel and get a refund for another hotel, the woman working the desk was so kind and understanding. She said that if Expedia called her that she would authorize a refund and she apologized profusely that I felt unsafe. I wanted to at least say they handled it well. However, I just received an email that the hotel was refusing to refund me. I could overlook the misrepresentation of the room, the property, the location, etc. a lot of places do that, but when you add the fact the hotel takes $ after allowing users to scare off the guests, its just so unethical.
Paige
Stayed 1 night in Oct 2024