2/10 Terrible
Deon F.
15 Dec 2024
Disliked: Cleanliness
Scam
Traveling with my daughter for a cancer consult at MD Anderson, check in was 4pm. Beginning at 12:30ish, I began attempting to contact the owner for access information, which had not previously been provided. At 5:30pm- 1 1/2 hours AFTER check in time, owner would not answer calls or texts. In an unfamiliar city, under strenuous circumstances, after dark- we were forced to look for a hotel near the hospital. We contacted VRBO whose answer was to “contact the owner”. Stayed online with them for 30 mins while they attempted to do what we had been trying to do for the past 5 hours! I was refunded, but spent far more on hotel and eating out (exactly why I rented an apt- to avoid the expense of dining out)
Deon F.
Stayed 2 nights in Dec 2024