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Springhill Suites By Marriott Houston Brookhollow

3.0 star property
Houston hotel in Lazybrook/Timbergrove with free breakfast and 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Springhill Suites By Marriott Houston Brookhollow

Property amenity
Lobby
Free daily buffet breakfast
Exterior
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Blackout curtains
  • 37.2 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed
Blackout curtains
  • 37.2 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed
Blackout curtains
  • 37.2 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Blackout curtains
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers

Sheraton Houston Brookhollow Hotel

Pool
Hot tub
Pet-friendly
Parking included
8.2 out of 10, Very good, (1003)
The price is AU$160
includes taxes & fees
4 Jan - 5 Jan 2025
Sheraton Houston Brookhollow Hotel
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About the area

Map
2750 North Loop West, Houston, TX, 77092

What's nearby

  • Memorial Park - 5 min drive
  • Downtown Aquarium - 11 min drive
  • Toyota Center - 13 min drive
  • Rice University - 14 min drive
  • George R. Brown Convention Center - 14 min drive

Getting around

  • Cavalcade Station - 7 min drive
  • Houston Station - 17 min drive
  • Houston William Hobby Airport (HOU) - 43 min drive

Restaurants

  • ‪Whataburger - ‬11 min walk
  • ‪Cheba Hut "Toasted" Subs - ‬17 min walk
  • ‪Magnol French Baking - ‬3 min drive
  • ‪Tacos A Go Go - ‬19 min walk
  • ‪Applebee's Grill + Bar - ‬9 min walk

About this property

Springhill Suites By Marriott Houston Brookhollow

Hotel near Westheimer Rd
Take advantage of a free breakfast buffet, dry cleaning/laundry services and car hire on-site at Springhill Suites By Marriott Houston Brookhollow. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business centre.
You'll also enjoy the following perks during your stay:
  • Self-parking (surcharge), express check-out and smoke-free property
  • A lift, a TV in reception and a 24-hour front desk
  • Coffee/tea in reception and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 79 rooms include comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Sofa beds and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with premium channels
  • Separate sitting areas, recycling and fridges

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 3 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from April 3 2024 to April 2 2026 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from 1 January to 31 December:
  • Swimming pool
The property will be renovating from 18 October 2024 to 17 January 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Parking area
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25 per day
  • 2.000 per cent destination fee will be charged.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: USD 3.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Brookhollow
Marriott Brookhollow Houston
Springhill Suites Marriott Brookhollow
Springhill Suites Marriott Brookhollow Hotel
Springhill Suites Marriott Brookhollow Hotel Houston
Springhill Suites Marriott Houston Brookhollow Hotel
Springhill Suites Marriott Houston Brookhollow
Springhill Suites By Marriott Houston Brookhollow Hotel
Springhill Suites By Marriott Houston Brookhollow Houston
Springhill Suites By Marriott Houston Brookhollow Hotel Houston

Frequently asked questions

Is Springhill Suites By Marriott Houston Brookhollow pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Springhill Suites By Marriott Houston Brookhollow?

Self-parking is available for USD 3.00 per day.

What time is check-in at Springhill Suites By Marriott Houston Brookhollow?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Springhill Suites By Marriott Houston Brookhollow?

Checkout is at noon.

Where is Springhill Suites By Marriott Houston Brookhollow located?

Located in Lazybrook/Timbergrove, this hotel is 1.2 mi (1.9 km) from Karbach Brewing and within 3 miles (5 km) of Memorial Hermann Greater Heights Hospital and Memorial Park. The Heights Theater is 3 mi (4.8 km) away.

Reviews

8.0

Very good

Rating 10 - Excellent. 479 out of 1000 reviews" "
Rating 8 - Good. 261 out of 1000 reviews" "
Rating 6 - Okay. 111 out of 1000 reviews" "
Rating 4 - Poor. 76 out of 1000 reviews" "
Rating 2 - Terrible. 73 out of 1000 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sara

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was under construction when I arrived. It felt unsafe arriving to a closed down hotel after dark in a city I don't know. Please issue refund
Stayed 1 night in Nov 2024

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Kellie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely disgusting! The carpets were not vacuumed. There is construction on the front of the building and there were only 3 other cars. The place needs to be closed down.
Stayed 1 night in Oct 2024

2/10 Terrible

Darena, Metairie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is undergoing construction. The temperature in the lobby is hotter than the Texas air outside. I’m not kidding, it’s sweltering inside! While talking to the desk attendant, I was bit by bugs! One tried to fly into my purse and then the rest attacked me! There’s a sign on the desk that says “No TV. Internet working.” The desk attendant offered to give me a $20 refund on my total bill if we checked in. We did not. If there’s bugs in the lobby, I can just imagine the rooms.
Stayed 2 nights in Oct 2024

10/10 Excellent

Prashant

Stayed 2 nights in Sep 2024

4/10 Poor

Carrie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

JOSE, austin

Disliked: Cleanliness, staff & service, property conditions & facilities
No TV, No Gim, poor breakfast. I blame expedia app for not warning that this property was under renovation. We paid in full for an incomplete service. Expedia or the property must consider some refund
Stayed 5 nights in Sep 2024

2/10 Terrible

Rosa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was no indication when booking online that the property was under construction. When we arrived there were dumpsters in front of the property and the building looked like it was falling apart on the outside and no sign that said we’re open, pardon the construction. Then we find out the televisions aren’t working in the entire building. We would have never booked if we would’ve known the conditions.
Stayed 1 night in Sep 2024

2/10 Terrible

Rana

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
All under construction looks like a tornado went through the building. Nothing happened but didn’t feel safe, vibes were off.
Stayed 1 night in Sep 2024

10/10 Excellent

Olaseni

Business traveller
The property was under renovation
Stayed 4 nights in Sep 2024

2/10 Terrible

Venkataramana

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
The Hotel is under construction all amenities are close, if would have been great if they give you a noticed once you book a Hotel, but no you find the state of the hotel, no gym, no tv, dusk because of the constructions if I could cancel the stay I would have
Stayed 2 nights in Sep 2024

6/10 Okay

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was unfortunately in very poor condition, not at all like what the pictures looked like. The sofa in the room had a bunch of stains on it, like it was dusty and hadn't been vacuumed. The shower had black mold in it, and the shower curtain was torn.
Stayed 3 nights in Aug 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst experience we ever had, hotel was under a major construction which is not stated when booked! Ceiling falling above the bathtub and black mold everywhere! Refused to refund us even though we didn’t stay! We have 3 small children there was no way we would stay ! Even if it was free! No help from Expedia or mariott! Never again!
Stayed 1 night in Aug 2024

4/10 Poor

Melissa

Stayed 1 night in Aug 2024

2/10 Terrible

Kenny

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was unsafe unsanitary and uninhabitable I mystery fluids on carpet and sofa bed no tv service gym out of too I requested a refund I hope it is honored false advertising and poor business 35 year Marriott customer I have be rd see. Thus
Stayed 1 night in Aug 2024

2/10 Terrible

Geo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is under construction, food is limited, beds are dirty and smelling mold. This property should not be open until the construction is done and fully open. It feels unsafe.
Stayed 1 night in Aug 2024

2/10 Terrible

Sergio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Mirtela

Disliked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Natacha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel has damage in the roof of main entrance, the elevator doesn’t work correctly, the hall has cockroaches, the A/C unit is too old and noisy, really bad experience, I stayed just because at that time of the night I didn’t have other option
Stayed 1 night in Aug 2024

2/10 Terrible

Stephanie

Stayed 4 nights in Mar 2024

2/10 Terrible

Miranda, Amarillo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were told it would be refunded in 1-4 days nothing yet gas been done.
Stayed 3 nights in May 2024

2/10 Terrible

John

Disliked: Staff & service
Stayed 1 night in May 2024

2/10 Terrible

Maribel A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your app allowed me to book a hotel that did not have electricity and was not accepting check-ins. How is that legal? You refuse to give me a refund for a booking that should have never happened. I booked and paid for a room and when I got to the hotel there was a sign that said no electricity no check-ins. I use your chat app to get zero results.
Stayed 1 night in May 2024

8/10 Good

Hamze

Liked: Cleanliness
Everything is just ok
Stayed 1 night in May 2024