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Staybridge Suites Houston Willowbrook, an IHG Hotel

3.0 star property
Hotel with free breakfast, a quick walk to Heron Lakes Golf Course
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Staybridge Suites Houston Willowbrook, an IHG Hotel

Exterior
Point of interest
Lobby
Free daily buffet breakfast
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
The price is AU$138
includes taxes & fees
29 Oct - 30 Oct
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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 2 Bedrooms, Kitchen (Business Lounge Access)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms, Kitchen (Business Lounge Access)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 1 Queen Bed, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, Kitchen

Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 4
  • 1 Queen Bed

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About the area

Map
10750 N Gessner Rd, Houston, TX, 77064

What's nearby

  • Sam Houston Race Park - 2 min drive
  • Willowbrook Mall - 5 min drive
  • Houston Methodist Willowbrook Hospital - 5 min drive
  • Vintage Park - 9 min drive
  • Traders Village - 10 min drive

Getting around

  • Houston Station - 25 min drive
  • George Bush Intercontinental Airport (IAH) - 29 min drive

Restaurants

  • ‪Hickory Hollow Restaurants & Catering - ‬4 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Jack In The Box - ‬8 min walk
  • ‪Buffalo Wild Wings - ‬4 min drive
  • ‪Wendy's - ‬4 min drive

About this property

Staybridge Suites Houston Willowbrook, an IHG Hotel

Hotel near Sam Houston Race Park
Located close to Heron Lakes Golf Course and Willowbrook Mall, Staybridge Suites Houston Willowbrook, an IHG Hotel provides a free breakfast buffet, an adjacent golf course and a free manager's reception. Free in-room WiFi is available to all guests, along with a terrace and a garden.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self-parking
  • Express check-out, express check-in and barbecues
  • A TV in reception, luggage storage and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All 114 rooms offer comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Pillowtop mattresses, sofa beds and free cots/infant beds
  • Bathrooms with designer toiletries and shower/bath combinations
  • 42-cm LCD TVs with premium channels and DVD players
  • Wardrobes/cupboards, separate sitting areas and kitchens

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:00 AM
  • Free manager's reception (select days)

Family friendly

  • DVD player
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 450 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-cm LCD TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 15 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 15

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal outdoor pool opens in April
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Houston Staybridge Suites
Staybridge Suites Houston
Staybridge Suites Houston Willowbrook
Staybridge Suites Willowbrook
Staybridge Suites Willowbrook Aparthotel
Staybridge Suites Willowbrook Aparthotel Houston
Staybridge Suites Willowbrook Houston
Staybridge Suites Houston-Willowbrook Hotel Houston
Staybridge Suites Houston Willowbrook Aparthotel

Frequently asked questions

Does Staybridge Suites Houston Willowbrook, an IHG Hotel have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Staybridge Suites Houston Willowbrook, an IHG Hotel?

As of 2 Oct 2024, prices found for a 1-night stay for 2 adults at Staybridge Suites Houston Willowbrook, an IHG Hotel on 29 Oct 2024 start from AU$137.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Staybridge Suites Houston Willowbrook, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Staybridge Suites Houston Willowbrook, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Staybridge Suites Houston Willowbrook, an IHG Hotel?

Check-in begins at 3:00 PM.

What time is check-out at Staybridge Suites Houston Willowbrook, an IHG Hotel?

Checkout is at noon.

Where is Staybridge Suites Houston Willowbrook, an IHG Hotel located?

Situated in Houston, this golf hotel is within 1 mi (2 km) of Heron Lakes Golf Course and Sam Houston Race Park. Willowbrook Mall and Houston Methodist Willowbrook Hospital are also within 3 mi (5 km).

Staybridge Suites Houston Willowbrook, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 185 out of 329 reviews" "
Rating 8 - Good. 82 out of 329 reviews" "
Rating 6 - Okay. 31 out of 329 reviews" "
Rating 4 - Poor. 11 out of 329 reviews" "
Rating 2 - Terrible. 20 out of 329 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Amanda

Business traveller
Disliked: Cleanliness, amenities
The property to convenient main road. Upon entering the room I was greeted by dead roaches on the floor. In the morning there was a roach crawling on the sink near the restroom.
Stayed 1 night in Sep 2024

10/10 Excellent

Mary, San Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff were friendly and courteous!
Stayed 1 night in Aug 2024

4/10 Poor

Amber

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Unprofessional housekeeping!
Stayed 7 nights in Aug 2024

4/10 Poor

SANTHOSH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not provided on second day of our stay with out any notice, that disturbed our schedule significantly.
Stayed 2 nights in Jul 2024

2/10 Terrible

Corey

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The hot water was off because of new water heaters needing to be installed. I was not given notice nor was I offered any compensation for the inconvenience
Stayed 2 nights in Jun 2024

2/10 Terrible

lorena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were cockroaches on the drapes and kitchen. Funky smell throughout the building
Stayed 1 night in Mar 2024

2/10 Terrible

Penny

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I am not sure if they want me to lie here or what. When I put I HAD NO HOT WATER for showering it does not like what I am typing. The truth is I had to take 3 cold showers 1 each morning as the hotel did not have hot water.
Stayed 3 nights in Jun 2024

6/10 Okay

Yue

Travelled with family
Liked: Room comfort
Carpet is a little dirty and smelled, washer and dryers didn’t work.
Stayed 2 nights in May 2024

2/10 Terrible

John

Liked: Staff & service
Disliked: Cleanliness
Bugs!!!
when we got to the room my husband went in to take a shower but couldn't yet because the drain was clogged so he had to go get a plunger from the front desk and tell them that the rod was loose and i had to clean tub after he plunged it. OH and the worst part was the roaches in our room even in the silverware tray and we didn't even use the kitchen once for cooking. so we will not be staying here again. The only positive thing there was the gentleman at the front desk he was very nice and helpful.
Stayed 4 nights in May 2024

8/10 Good

Rocky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Teresa

Stayed 1 night in May 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

TeQuila

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was great the parking was terrible.
Stayed 1 night in Apr 2024

8/10 Good

MELISSA

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Jamie

Liked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

jacqueline

Stayed 1 night in Mar 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

N

Business traveller
Liked: Cleanliness, staff & service
Okay
Not amazing - you get what you pay for. Furniture & carpet a little tired in places. Clean enough. Breakfast was standard for American hotels (although why do they have single-use polystyrene plates and plastic disposable cutlery?). Service was good though - staff were helpful.
Stayed 5 nights in Jan 2024

6/10 Okay

Indira

Travelled with family
Liked: Cleanliness, staff & service, amenities
Liked: plenty of parking, friendly staff, pool, ducks around the property Didn’t like: no safety box, no cameras on the hall, found 1 roach at bathroom. Someone broke in on our room when we went downstairs for breakfast or while we were sleeping
Stayed 3 nights in Dec 2023

8/10 Good

Rosa

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Good breakfast. We had a couple of issues with the rust in the water, and the staff changed us to another room. I Kow is a pet-friendly hotel, which I love, but it smells bad in some areas.
Stayed 3 nights in Dec 2023

2/10 Terrible

Cheryl

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very, very Bad.
This place needs a total remodel and deep clean. It’s was very, very gross and not cleaned. Picked up multiple thing from corners, under bed, and stuff on walls. First room smelled of smoke, it seemed like an old smoking room. Second room was on a different floor that smelled of urine and I had to clean it to because it was so late the kid and I were exhausted thankfully the sheets were clean. Don’t stay go down too the Home2suites!!!
Room one sofa arm, room twos looked the same.
Near bathroom wall room one.
On wall never nightstand.
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2023

8/10 Good

John

Stayed 5 nights in Nov 2023