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The Whitehall Houston

4.0 star property
Hotel with free local shuttle, near Toyota Center
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Whitehall Houston

City view from property
Terrace/patio
Premium bedding, Tempur-Pedic beds, in-room safe, desk
Outdoor pool, pool umbrellas, pool loungers
Interior
VIP Access

Reviews

8.4 out of 10

Very good

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Pool
    Pool
The price is AU$206
includes taxes & fees
1 Dec - 2 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Tempur-Pedic bed
Blackout curtains
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Tempur-Pedic bed
Blackout curtains
Premium bedding
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Tempur-Pedic bed
Blackout curtains
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Tempur-Pedic bed
Blackout curtains
Premium bedding
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Premium bedding
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Tempur-Pedic bed
Blackout curtains
Premium bedding
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Tempur-Pedic bed
Blackout curtains
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Tempur-Pedic bed
Blackout curtains
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Property amenity
Holiday Inn Houston Downtown, an IHG Hotel
Free WiFi
Restaurant
Air conditioning
Gym
8.6 out of 10, Excellent, (1004)
The price is AU$180
includes taxes & fees
20 Dec - 21 Dec
Holiday Inn Houston Downtown, an IHG Hotel
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About the area

Map
1700 Smith St, Houston, TX, 77002

What's nearby

  • Toyota Center - 14 min walk - 1.2 km
  • Downtown Aquarium - 18 min walk - 1.6 km
  • Minute Maid Park - 3 min drive - 2.4 km
  • George R. Brown Convention Center - 4 min drive - 3.1 km
  • Rice University - 7 min drive - 7.3 km

Getting around

  • Houston Station - 6 min drive
  • Downtown Transit Center Station - 7 min walk
  • George Bush Intercontinental Airport (IAH) - 24 min drive

Restaurants

  • ‪Benihana - ‬6 min walk
  • ‪Buffalo Wild Wings - ‬5 min walk
  • ‪Thirteen by James Harden - ‬5 min walk
  • ‪Nua Thai Kitchen - ‬5 min walk
  • ‪Christian's Tailgate Bar & Grill - ‬6 min walk

About this property

The Whitehall Houston

Upscale hotel near Toyota Center
Located close to Downtown Aquarium and George R. Brown Convention Center, The Whitehall Houston provides a terrace, shopping on-site and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and car hire on-site.
Other perks at this hotel include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Limo/town car service, full breakfast (surcharge) and valet parking (surcharge)
  • Express check-out, express check-in and luggage storage
  • ATM/banking services, a computer station and concierge services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 259 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Free infant beds and free extra beds
  • Free toiletries and hairdryers
  • TVs with premium channels
  • Daily housekeeping, desks and desk chairs

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 1 mi
  • Area shuttle
  • Limo/town car service
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Bayou Coffee
  • Part & Parcel

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 23 kg per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 15 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

Does The Whitehall Houston have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Whitehall Houston?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Whitehall Houston on 1 Dec 2024 start from AU$205.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Whitehall Houston pet-friendly?

Yes, The Whitehall Houston allows dogs with a maximum weight of up to 23 kg per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Whitehall Houston?

Valet parking is available for USD 40 per night.

What time is check-in at The Whitehall Houston?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at The Whitehall Houston?

Checkout is at noon.

Where is The Whitehall Houston located?

Located in Downtown Houston, this hotel is within 1 mi (2 km) of Toyota Center and Downtown Aquarium. George R. Brown Convention Center and Minute Maid Park are also within 2 mi (3 km). Downtown Transit Center Station is 7 minutes by foot and Bell Station is 8 minutes.

The Whitehall Houston Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 618 out of 1077 reviews" "
Rating 8 - Good. 187 out of 1077 reviews" "
Rating 6 - Okay. 130 out of 1077 reviews" "
Rating 4 - Poor. 66 out of 1077 reviews" "
Rating 2 - Terrible. 76 out of 1077 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Irina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good
Stayed 1 night in Nov 2024

10/10 Excellent

JANIOR

Stayed 1 night in Sep 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Nov 2024

8/10 Good

Bobby

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and the shuttle service is a plus. Lobby area is nice however, the rooms are outdated and bathrooms tiny. Definitely time for a remodel. But that didn't hinder my overall stay.
Stayed 2 nights in Nov 2024

8/10 Good

Toni M.

Stayed 5 nights in Oct 2024

6/10 Okay

Linda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff and hotel front desk manager absolutely fantastic. The restaurant staff as well very good and the food was great. The rooms however definitely needs a make over.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay if you’re going to an event at the Toyota Center. I love that they have a shuttle that goes to the venue. I loved the atmosphere and enjoyed eating at the restaurant there.
Stayed 1 night in Nov 2024

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located in an area that was convenient for us to access everywhere we wanted to go. Transit stop was a short walk as were many downtown amenities.
Stayed 4 nights in Nov 2024

8/10 Good

Sabrina, Vallejo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a bit outdated and need a refreshing but the staff was really nice and accommodating.
Stayed 3 nights in Nov 2024

10/10 Excellent

Aranza

Stayed 1 night in Aug 2024

10/10 Excellent

mario

Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Stayed 1 night in Oct 2024

10/10 Excellent

D'aliyah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The ambiance and decor
Stayed 2 nights in Nov 2024

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy parking and the food voucher is amazing to have
Stayed 2 nights in Nov 2024

10/10 Excellent

Davy

Stayed 1 night in Oct 2024

10/10 Excellent

Nicholas

Stayed 1 night in Oct 2024

10/10 Excellent

Curita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Website says pool is all seasons but we were told it was closed for the season. Otherwise happy with the stay.
Stayed 1 night in Nov 2024

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Tammy

Travelled with partner
Disliked: Amenities
I was disappointed that the outdoor patio and bar were not open. There was not a lot to do around the hotel. I did not like the layout of the room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Nice!
Stayed 1 night in Nov 2024

10/10 Excellent

Yessenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow great stay! Wonderful lady named Ana Maria greated us at the front and made sure we were satisfied. Then John who was making sure every day everything was going good and smooth. 10/10 really would recommend staying here
Stayed 2 nights in Nov 2024

2/10 Terrible

Kerraneshia

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Valet parking was terrible and please do not depend on shuttle service ! they were mean and rude and unreliable when it came to requesting transportation .. no housekeeping or room service to serve after hours . Front desk John was nice and front desk ladies were ok. Would not recommend hotel though . Also please confirm you have a breakfast package as it is not complimentary , Expedia also sucks, would not recommend to book through them , they had no urgency or desire to help with issue .
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very accommodating!
Stayed 3 nights in Oct 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, love the free transportation, food was delish
Stayed 2 nights in Oct 2024

General hotel information

Reasons to Book
Nice Bathroom & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0