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"It was amazing, the couple that run the hotel were very hospitable and accommodating. The lady took from her own time to give us a guide on how to tour the city. The technology inside the actual rooms were top class as well. Heated toilets, automatic curtains, a pretty nice chandelier for a hotel. Not to mention, the scenery topped it all off. The swimming pool had nice scenery and I had a good time with my friends. The staff felt like family."

"The reception staff Alice is very helpful and accommodating,very patiently waited while I was having some technical issues issues with the Wise card.Alice was full of empathy and suggest we check in n rest and settle the payment when the system is resolved.upoñ checking out after Alice knowing that we have an early check out ,prepare 2 sets of takeaway breakfast in a bag which is very thoughtful.Apart from her good services,the room was not very impressive and is very run down with sheer curtains full of smell, could have been accumulate from months n smoking though not allowed.Bathroom tape was leaking.breakfast was reasonable but not fantastic as that of a Hilton.the most convenient is the cable car entrance to the Tianmem Gate is just opposite which saves lots of time and the eateries around "

"This place it's amazing from the service, the food the location word can't describe the beauty and tranquility you would feel here, out only regret was not spending more time in this hotel."

"Nice place, excellent host who was willing and able to offer tour advice and provide transport to nearby hubs."

"Would definitely recommend! The staff were amazing. Jerry provided great advice on how to experience the surrounding sites and also was very accommodating to anything that came up. "

"The instructions on how to take the bus to hotel were detailed and very helpful. You may want an updated picture of ticket buying desk at train station as it has changed its looks. Very convenient and beautiful area. "

"Good polite service "

"Zhangjiajie is a city where western tourists are strange to see. These hotel has the requirements to satisfy our wishes. The staff is always nice in spice of the fact they don't speak English very well. The room very clean. They change towers every day. We love the bathroom. Only to recommend, breakfast should include yogurts, cheese, and ham. This kind of breakfast is what western torist are used to have."