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"Good value great efficient staff very comfortable room "

"Wow! What a hotel, from the moment we arrived at the hotel to when we left, everything was superb. The staff were very helpful, nothing was too much for them, greeting you at the door and collecting your luggage, parking your car, a hello and a smile from everyone you met. Our room was excellent, large comfy bed, lovely bathroom with a loo that lifted its own lid and had a heated seat, which my wife thought was wonderful! The restaurant we had dinner in, Fletchers, was excellent. The food was cooked and presented beautifully. Breakfast again was excellent, all local produce cooked to perfection. We had an afternoon in the Spa which was great, well equipped with pools, saunas, Jacuzzi and even a snow room for the brave! For a treat we enjoyed a full body massage each from two well trained masseur’s which we thoroughly enjoyed. The grounds of the hotel are beautifully manicured and clean with plenty of room for a walk among the 30 acres of grounds. This is a hotel we will definitely return too in the future."

"Lovely traditional hotel right in the centre of Richmond with free overnight parking in the marketplace and 2 hours free with parking disc Great facilities and very comfortable spacious bedroom "

"We opted for breakfast in our room and enjoyed the options we received, especially the pancakes. Everything was spotless and all the staff we welcoming and helpful. There was a cafe option as well as the restaurant which was nice."

"Right by the road for easy access by car but once inside, a very pleasant world apart with great food and service. "

"Great breakfast, very nice decor and rooms. The restaurant and bar areas look amazing."

"Limited Parking at the hotel but only 5mins walk away 24hr under cover parking for £10 for 24hrs"

"Great"

"Lovely hotel, well placed close to the A1. Full of charm and very welcoming. Food great and lovely surroundings too. "