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Serenity Alma Heights (Ex. Serenity Fun City)

5.0 star property
Resort with private beach and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serenity Alma Heights (Ex. Serenity Fun City)

3 outdoor pools, pool umbrellas, pool loungers
Exterior
3 outdoor pools, pool umbrellas, pool loungers
Game drive
Game drive

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Spa
    Spa
The price is AU$160
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Club Room, Pool View

Premium bedding, minibar, in-room safe, blackout curtains

Club Room, Pool View

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, Pool View (Interconnected)

Family Room, Pool View (Interconnected)

Family Room, Pool View (Interconnected)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • 57 sq m
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Premium Room - Side Pool View

Premium bedding, minibar, in-room safe, blackout curtains

Premium Room - Side Pool View

Highlights

Balcony or patio
Air conditioning
LED TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Bathrobes
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, Garden View

Premium bedding, minibar, in-room safe, blackout curtains

Superior Room, Garden View

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
36 KM, Hurghada Safaga road, Makadi Bay

What's nearby

  • Big Dayz Water Sport Center - 7 min drive - 7.0 km
  • Makadi Water World - 10 min drive - 7.2 km
  • Senzo Mall - 17 min drive - 21.7 km
  • Desert Rose Aqua Park - 20 min drive - 25.0 km
  • Hurghada Grand Aquarium - 23 min drive - 28.4 km

Getting around

  • Hurghada (HRG-Hurghada Intl.) - 33 min drive

Restaurants

  • ‪بريستول - ‬3 min walk
  • ‪سالوت بار - ‬3 min walk
  • ‪سيرينتى ديسكوتيك - ‬9 min walk
  • ‪لا روتوندو بار - ‬20 min walk
  • ‪بيتش بار - منتجع كلوب ازور - ‬5 min drive

About this property

Serenity Alma Heights (Ex. Serenity Fun City)

Luxury family-friendly resort near the bay
A free breakfast buffet, free water park access and a poolside bar are just a few of the amenities provided at Serenity Alma Heights (Ex. Serenity Fun City). This resort is a great place to bask in the sun with a nearby private beach, sunloungers and a free beach shuttle. Treat yourself to a body scrub, a manicure/pedicure or a facial at Fayroz Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free WiFi in public areas is available to all guests, along with a terrace and a garden.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, an outdoor tennis court and tour/ticket information
  • Beach umbrellas, coffee/tea in reception and a gift shop
  • Guest reviews speak highly of the helpful staff
Room features
All 515 rooms boast comforts such as premium bedding and air conditioning, as well as perks such as safes and minibars.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with satellite channels
  • Balconies or patios, electric kettles and daily housekeeping

All-inclusive details

All-inclusive room rates at Serenity Alma Heights (Ex. Serenity Fun City) are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

Arabic, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Dente
  • Andalucia
  • Food Court
  • Le Monde
  • Sayonara

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (5,918 square foot of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from 15 November 2024 to 15 December 2024 (completion date subject to change). The following areas are affected:
  • Water park

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 12.0 per night.

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way)
  • Rollaway bed fee: USD 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 30 April
No pets and no service animals are allowed at this property

Property is also known as

Fun City Makadi Hotel
Fun City Makadi
Serenity Fun City Resort Makadi Bay
Serenity Fun City Makadi Bay
Serenity Fun City
Serenity Fun City Hotel Makadi Bay
Serenity Fun City Hotel
Serenity Fun City All Inclusive All-inclusive property
Serenity Fun City All Inclusive Makadi Bay
Serenity Fun City All Inclusive
All-inclusive property Serenity Fun City - All Inclusive
Serenity Fun City - All Inclusive Makadi Bay
Fun City Makadi
Serenity Fun City
Serenity Fun City Resort
Serenity Fun City Inclusive

Frequently asked questions

Does Serenity Alma Heights (Ex. Serenity Fun City) have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Serenity Alma Heights (Ex. Serenity Fun City)?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Serenity Alma Heights (Ex. Serenity Fun City) on 1 Dec 2024 start from AU$160.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serenity Alma Heights (Ex. Serenity Fun City) pet-friendly?

No, pets are not allowed at this property.

How much is parking at Serenity Alma Heights (Ex. Serenity Fun City)?

Self-parking is free at this property.

What time is check-in at Serenity Alma Heights (Ex. Serenity Fun City)?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Serenity Alma Heights (Ex. Serenity Fun City)?

Checkout is at noon.

Does Serenity Alma Heights (Ex. Serenity Fun City) provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Are there all-inclusive benefits at Serenity Alma Heights (Ex. Serenity Fun City)?

Some rate plans available at this resort are all-inclusive.

Where is Serenity Alma Heights (Ex. Serenity Fun City) located?

This family-friendly Makadi Bay resort is located near the bay, 0.8 mi (1.2 km) from Red Sea, and within 6 mi (10 km) of Big Dayz Water Sport Center and Makadi Water World. Senzo Mall and Desert Rose Aqua Park are also within 16 miles (25 km).

Serenity Alma Heights (Ex. Serenity Fun City) Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 100 out of 157 reviews" "
Rating 8 - Good. 39 out of 157 reviews" "
Rating 6 - Okay. 11 out of 157 reviews" "
Rating 4 - Poor. 3 out of 157 reviews" "
Rating 2 - Terrible. 4 out of 157 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bechoy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aqua park was spectacular!!! and the staff was great.
Stayed 1 night in Sep 2024

10/10 Excellent

hayley anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel, always got beds, good good, only negative was the drinks. Warm beer and awful cocktails. I didn’t drink all week due to them being so bad. Staff lovely and attentive
Stayed 6 nights in Jul 2024

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good food, drinks and amenities.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly helpful staff, beautiful pools with good animation team. Food and drinks very good
Stayed 3 nights in Jun 2024

10/10 Excellent

hossam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly stuff, most of the food is great, accommodation and facilities are awsome Highly recommended for family with kids that they want to enjoy time on swimming pools and aqua parks, beach is accessible with a shuttle evry 15 minutes and the breach is good for relaxing and diving
Stayed 5 nights in May 2024

8/10 Good

mitesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

4/10 Poor

Mohammed

Stayed 14 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
So much to do, great for a family week in the sun!
Staff here are so friendly and helpful. The rooms are a little tired and basic but had everything we needed. The water slide park was fantastic and we used it everyday. The fun fair rides and arcade are also great, an extra cost but reasonable. There was a great variety of food in the various restaurants although the rules around the a la carte bookings were not clear with different people saying different things. The animation team and activities were great fun and provided variety for us all. Amazing being able to dive from the other hotel and see such great coral and fish. Weather was gorgeous, especially coming from winter in the UK!
Stayed 7 nights in Dec 2023

10/10 Excellent

Abbygail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family absolutely loved our stay here. We had the most lovely welcome with drinks on arrival, we was able to get food and drinks upon on arrival whilst we were being checked in. Our bags were all brought to our rooms really promptly with care. The facilities are great, and all the pool areas and gardens were let clean and safe. We loved the aqua park, wave pool and crazy river they were great fun and the fair is a fantastic bonus. The food was amazing, we were a family of 11 taking up 5 rooms and everyone throughly enjoyed the food and drinks. The staff were absolutely fantastic and could not do enough for us. Dasha always checked in with us regularly assuring we was having the best holiday and offered great advice about the best services available around the hotel, she was really friendly and super helpful and we enjoyed seeing her around the hotel she is definitely a credit to serenity. The service is up there with the best I have received and I have been to a lot of hotels in Egypt. There are to many staff to name for their great service as every member of staff was brilliant and couldn’t do enough for us. Our room needed updating but it was kept spotless, the room was really spacious and the beds really comfortable and the bathroom was big with a lovely big shower cubical which is great when you have young children. We had fresh towels and toiletries daily and the cleaner even made a few towel displays for us. I would definitely recommend serenity fun city.
Stayed 9 nights in Dec 2023

10/10 Excellent

Mohamed

Stayed 2 nights in Nov 2023

10/10 Excellent

Amir

Stayed 3 nights in Oct 2023

10/10 Excellent

Gillian

Stayed 2 nights in Aug 2023

10/10 Excellent

SUAAD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Every thing is wonderful the stuff friendly thanks for Mr Emad and Mr Mahmoud
Stayed 3 nights in Jul 2023

2/10 Terrible

boula

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor food quality, dirty swimming pool
Stayed 1 night in Jun 2023

2/10 Terrible

boula

Travelled with family
Disliked: Cleanliness, staff & service
Food quality was very poor. Dirty swimming pool due to vomiting kids .
Stayed 3 nights in Jun 2023

10/10 Excellent

Abdelrahman

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a super pleasant experience with friendly staff especially Mahmoud Fawzy the receptionist, house keeping and the restaurant staff A strongly recommended venue for families
Stayed 4 nights in Jun 2023

6/10 Okay

Omayma

Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bad beach - old furniture- bad room service Pool floor is disaster for foot Animation team is very great and so much variety for food very great that it
Stayed 3 nights in Jun 2023

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort
Amazing resort. Water park for kids and one for all ages. Theme park with many rides. River rafting. Many pools and evening shows. Huge selection of food. Rooms are spacious. Best option for families.
Stayed 1 night in Jun 2023

10/10 Excellent

doaa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for kids
Nice place for kids but the food quality was not very good overall it is a very good stay but not excellent
Stayed 3 nights in Apr 2023

10/10 Excellent

Ahmed

Stayed 3 nights in Apr 2023

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Amazing staff nice place
Stayed 1 night in Apr 2023

10/10 Excellent

Karen

10/10 Excellent

Mita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

General hotel information

Reasons to Book
Beautiful Rooms & Property Cleanliness
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0