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Medina del Lago

4.0 star property
Family-friendly hotel with free breakfast and health club

Photo gallery for Medina del Lago

Suite
Exterior
Front of property - evening/night
Indoor pool
Superior King Suite
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Breakfast included
  • Free WiFi
  • Gym
The current price is AU$290
21 June - 22 June

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for King Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

King Room

Highlights

Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Egyptian cotton bed sheets
Down duvet
Private bathroom
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Egyptian cotton bed sheets
Down duvet
Private bathroom
  • 40 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Fireplace
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
Private bathroom
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for King Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

King Suite

Highlights

Fireplace
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
Private bathroom
  • 51 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for King Room with Lake View

View from room

King Room with Lake View

Highlights

Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
Private bathroom
Hairdryer
  • 23 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Suite

Superior King Suite

Superior King Suite

Highlights

Fireplace
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Egyptian cotton bed sheets
Down duvet
  • 100 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Gualabi, Colinas de San Pablo Lote 25A, San Pablo del Lago, Imbabura

What's nearby

  • Araque Water Park - 5 min drive - 3.0 km
  • Instituto Otavaleño de Antropología - 12 min drive - 12.0 km
  • Peguche Waterfall - 12 min drive - 8.3 km
  • Plaza de Ponchos - 13 min drive - 12.4 km
  • Condor Park - 15 min drive - 9.4 km

Getting around

  • Ibarra Station - 53 min drive
  • Quito (UIO-Mariscal Sucre Intl.) - 97 min drive

Restaurants

  • ‪Jardín del cajas - ‬8 min drive
  • ‪Quino Restaurant - ‬10 min drive
  • ‪Balcon de Imbabura - ‬12 min drive
  • ‪Cafetería Sisa - ‬11 min drive
  • ‪La tabilta del tartaro - ‬12 min drive

About this property

Medina del Lago

Upscale family-friendly hotel in the mountains
Take advantage of free continental breakfast, a terrace and a coffee shop/cafe at Medina del Lago. Treat yourself to a massage or other spa services. Enjoy the health club, as well as activities, such as archery and horse riding. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and tour/ticket information
  • A lift, 1 meeting room and a front desk safe
  • Guest reviews say good things about the overall condition
Room features
All guest rooms at Medina del Lago have comforts, such as premium bedding, in addition to amenities, such as free WiFi and safes.
More amenities include:
  • Egyptian cotton sheets and down duvets
  • Rainfall showers, free toiletries and hairdryers
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and phones

Languages

Spanish

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9.4 out of 10, Exceptional, 135 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8 AM to 10 AM
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Health club
  • Horseback riding/rentals
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Terrace

Spa

  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: USD 60

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Thursday - Sunday (8:00 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 60.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 70 per vehicle (one way)
  • Late check-out fee: USD 60
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: USD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Medina Lago Hotel Otavalo
Medina Lago Hotel
Medina Lago Otavalo
Medina Lago
HOTEL MEDINA DEL LAGO
Medina del Lago Hotel
Medina del Lago San Pablo del Lago
Medina del Lago Hotel San Pablo del Lago

Frequently asked questions

Does Medina del Lago have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Medina del Lago?

As of 17 June 2025, prices found for a 1-night stay for 2 adults at Medina del Lago on 21 June 2025 start from AU$289.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Medina del Lago pet-friendly?

No, pets are not allowed at this property.

How much is parking at Medina del Lago?

Self-parking is free at this property.

What time is check-in at Medina del Lago?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Medina del Lago?

Checkout is at noon. Late checkout is available for USD 60.

Does Medina del Lago provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 70 per vehicle applies.

Where is Medina del Lago located?

This family-friendly San Pablo del Lago hotel is located in the mountains, within 3 mi (5 km) of Araque Water Park and Lago San Pablo. Tahuantinsuyo Weaving Workshop and Megasaurios Park are also within 6 miles (10 km).

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Medina del Lago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 37 out of 48 reviews
Rating 8 - Good. 7 out of 48 reviews
Rating 6 - Okay. 1 out of 48 reviews
Rating 4 - Poor. 2 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Beautiful place and great service
Stayed 1 night in Oct 2022

10/10

Amazing Hotel with a magnificent view from Lago San Pablo only 1.5 hours away from Quito
Stayed 1 night in Sep 2023

10/10

Very beautiful mountain-side hotel. The view was amazing and they had horses that you could ride for a very reasonable price on a very scenic route. Would highly recommend if going to lago san pablo.
Stayed 2 nights in Sep 2023

10/10

Best hotel in the Otavalo area, with an outstanding view and a very caring service. The fireplace was a particularly nice touch that you don't often find in hotels. While the location and the staff cannot be faulted, the hotel clearly need some renovations in the spa and common areas. Also the rooms could do with a bit more equipment (although the staff did provide everything we asked for). The two local guardian dogs Mia and Tia are incredibly friendly, and the surrounding area is very nice for a little nature walk.
Stayed 1 night in Feb 2024

10/10

Me gustó mucho la posibilidad de descansar Las instalaciones son increíbles
Stayed 1 night in Apr 2025

8/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Dec 2024

10/10

Stayed 1 night in Mar 2024

2/10

Malazo

10/10

Stayed 1 night in Jan 2024

10/10

Espectacular sitio
Stayed 1 night in Dec 2023

10/10

Todo hermoso. El desayuno debería mejorar
Stayed 1 night in Nov 2023

10/10

Muy bien solo otorgar mejores beneficios a los clientes VIP y frecuentes
Stayed 1 night in Feb 2023

10/10

Recomendado
Stayed 1 night in Jul 2023

10/10

Servicio de primera. Atención personalizada y amable. Instalaciones geniales con una vista increíble y excelente comida. Cuidado con los precios del transporte local que consigue el hotel. Son casi el doble el valor real de mercado.

4/10

Stayed 2 nights in Dec 2021

10/10

Absolutely incredible place! The view will blow your mind! Will definitely recommend it
Stayed 2 nights in May 2022

10/10

Muy bonita experiencia. Nos agradó mucho la fogata al atardecer. Lo malo que allí nos picaron unas pulgas (supongo que al hacerlo en campo, eso era imprevisible) que nos causaron mucha molestia. Fuera de eso, todo excelente. La comida con presentación gourmet nos pareció un poco costosa o, visto desde otro punto de vista, algo escasa en relación al precio. Recomendamos que se mejore la temperatura de la piscina la que se publicita como temperada y la verdad estaba apenas poco menos que fría. Excelente servicio e instalaciones muy cómodas y elegantes. La vista de los volcanes y el lago, es maravillosa.
Stayed 1 night in Apr 2022

10/10

Stayed 1 night in Mar 2022

10/10

Stayed 2 nights in Feb 2022

4/10

Bonito, limpio y bien atendido. Nos decepcionaron las comidas
Stayed 2 nights in Nov 2021

10/10

El trato excelente, la ubicación de ensueño, la calidad de alojamiento inmejorable, todo perfecto. Solo el acceso es por un camino adoquinado que según la época tiene piedras sueltas por lo que es mejor acceder en un coche alto.
Stayed 2 nights in Oct 2021

6/10

El Hotel tiene un problema con la bomba de agua, que se escucha el ruido muy fuerte en la habitación, cuando la bomba se enciende y se paga. Se escucha también el ruido de las tuberías de agua, por lo que es descanso en la noche no es bueno.
Stayed 1 night in Sep 2021

10/10

Stayed 1 night in Jul 2021

10/10

Stayed 1 night in Jul 2021