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Shrubbery Hotel, Ilminster

3.0 star property
Hotel in Ilminster with 24-hour front desk and restaurant
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Shrubbery Hotel, Ilminster

Deluxe Room, 1 Queen Bed, Non Smoking (Four Poster Bed)
View from property
Breakfast, lunch, dinner served; local cuisine, al fresco dining
Reception
View from property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Restaurant
  • Breakfast available
  • Parking included
  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
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Room options

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Miscellaneous
New Inn
Breakfast included
Parking included
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (237)
The price is AU$192
includes taxes & fees
6 Oct - 7 Oct
New Inn

About the area

Map
Station Road, Ilminster, England, TA19 9AR

What's nearby

  • Barrington Court - 9 min drive
  • Chard Museum - 10 min drive
  • Montacute House - 15 min drive
  • County Cricket Ground - 17 min drive
  • Lyme Regis Beach - 29 min drive

Getting around

  • Crewkerne Station - 21 min drive
  • Bristol International Airport (BRS) - 65 min drive

Restaurants

  • ‪Lord Poulett Arms - ‬11 min drive
  • ‪The Dolphin - ‬6 min walk
  • ‪Domino's Pizza - ‬9 min drive
  • ‪The Bell Inn - ‬4 min drive
  • ‪Burger King - ‬2 min drive

About this property

Shrubbery Hotel, Ilminster

Hotel in the city centre
You can look forward to golfing on-site, a free daily manager's reception and a terrace at Shrubbery Hotel, Ilminster. The on-site local cuisine restaurant, Revival, offers breakfast, lunch, dinner, light fare and al fresco dining. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy perks such as:
  • Free self-parking
  • Full breakfast (surcharge), a banquet hall and concierge services
  • A ballroom, a 24-hour front desk and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Shrubbery Hotel, Ilminster have amenities, such as free WiFi.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

Bulgarian, English, Polish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 14 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Revival

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 14 per person
  • A pet fee will be charged
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Shrubbery Hotel Ilminster
Best Western Shrubbery Hotel
Best Western Shrubbery Ilminster
Best Western Shrubbery
Taunton Best Western
BEST WESTERN Shrubbery Hotel Ilminster, Somerset
Best Western Taunton

Frequently asked questions

Is Shrubbery Hotel, Ilminster pet-friendly?

Yes, this property allows dogs (limit 2 total). A fee applies. Service animals are exempt from fees.

How much is parking at Shrubbery Hotel, Ilminster?

Self-parking is free at this property.

What time is check-in at Shrubbery Hotel, Ilminster?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Shrubbery Hotel, Ilminster?

Checkout is at 10:30 AM.

Where is Shrubbery Hotel, Ilminster located?

Located in the heart of Ilminster, this hotel is within a 10-minute walk of The Warehouse Theatre and Ilminster Parish Hall. Ilminster Library and Donyatt Village Hall are also within 2 miles (3 km).

Shrubbery Hotel, Ilminster Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 91 out of 228 reviews" "
Rating 8 - Good. 90 out of 228 reviews" "
Rating 6 - Okay. 29 out of 228 reviews" "
Rating 4 - Poor. 12 out of 228 reviews" "
Rating 2 - Terrible. 6 out of 228 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Alex

Stayed 4 nights in Jun 2024

8/10 Good

Adrian

Stayed 1 night in Jun 2024

10/10 Excellent

Timothy

Stayed 1 night in May 2024

2/10 Terrible

Tracy

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID - poor communication
I booked several rooms for friends all visiting Shindig festival. Due to personal circumstances within the space of a couple of months, i forgot to cancel some of the rooms for those who couldnt attend. When checking in the receptionist notified me of one room on a separate booking but NOT a further two under the same hotels.com booking reference which i had added in my friends name. The result was a hefty charge for both rooms for the whole three nights, which they made me pay! We stayed for 3 nights and at not one point was i notified. I am devastated. It was an extremely bad ending to what should have been a joyous time and a VERY costly error which could have been mitigated. I would avoid this hotel at all costs. Its obvious they didnt advise me so they could sting me with the full amount. Honestly, who can afford to pay for three hotel rooms for three nights but only need one!
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Michael Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No food available on a Sunday evening.
Stayed 2 nights in May 2024

4/10 Poor

Adriana

Travelled with family
Stayed 1 night in May 2024

8/10 Good

Joyce

Travelled with family
Liked: Cleanliness, staff & service
Convenient for attending family event nearby. The room was pleasant and well equipped except for shower which needed fixing. Continental breakfast options quite limited. The evening meal was good and staff helpful. But there was no custard for the crumble.
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Average and very loud
The hotel was fine, slightly dated but clean with a great shower. The bed was hard and not hugely comfortable. The worst part was that on the Saturday night the hotel had a huge function which was incredibly loud until past midnight. We were told on check in but that was useless as we had no other option by then! There were lots of drunk people blocking the entrance and smoking right outside so the entrance smelt bad and the outside tables were still covered with cigarette ends and empty bottles I the morning, also there was no parking reserved for hotel guests so we could not park when we got back. No staff were on hand to help either. Despite not being part of the event, no effort was made to put us in a room away from the event - in fact we were directly above the event room.
Stayed 2 nights in Apr 2024

6/10 Okay

Miss AM

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Human friendly and dog friendly
Stayed 1 night in Apr 2024

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
No complaints, friendly staff plenty of parking, we didn’t eat so can’t comment on the food. Lovely oldy worldly building which oozes character. Would definitely stay again.
Stayed 1 night in Apr 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good little hotel lovely breakfast pleasant staff would stay again
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and well equipped. Generous servings at breakfast. Plenty of parking.
Stayed 1 night in Apr 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, room comfort
Shrubbery Hotel
Nice hotel, very clean and wonderful breakfast
Stayed 1 night in Mar 2024

6/10 Okay

M

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Sally

Lovely well looked after old building, the staff were excellent and made me feel very welcome
Stayed 1 night in Feb 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and welcoming
Just a one night stay to break up a long drive. Very friendly and welcoming staff. Clean and presentable. Didn’t eat there but very happy, no complaints.
Stayed 1 night in Feb 2024

6/10 Okay

Kit

Liked: Cleanliness, staff & service
Booked one of the superior rooms for 2 nights, was quiet as requested, although the room doors are heavy and slam easily. Room was nice, a bit dated but in keeping with the rest of the hotel. Housekeeping had not put on the heating so the room was very cold on arrival and it took a couple of hours to warm up. No bathrobes as mentioned in the guest directory and the room information has not been changed since COVID. Duvet too small for the size bed. But staff were very friendly and the full breakfast was good, even if a bit pricey. A good 3* hotel, would stay there again.
Stayed 2 nights in Feb 2024

6/10 Okay

Kevin

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024