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Best Western Plus Indianapolis North at Pyramids

3.0 star property
Hotel in Indianapolis with free breakfast and fitness centre

Photo gallery for Best Western Plus Indianapolis North at Pyramids

Lobby sitting area
Lobby sitting area
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Outdoor pool
Free daily continental breakfast
Nestled in the heart of Indianapolis, Best Western Plus Indianapolis North at Pyramids offers a warm welcome with continental breakfast and manager's reception. Relax by the seasonal outdoor pool or unwind with bike rentals nearby. The helpful staff has left a lasting impression on previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Gym
The current price is AU$148
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Indianapolis NW Hotel

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
8.2 out of 10, Very good, (1010)
The price is AU$141
includes taxes & fees
2 Mar - 3 Mar
Best Western Plus Indianapolis NW Hotel
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About the area

Map
9320 N Michigan Rd, Indianapolis, IN, 46268

What's nearby

  • St. Vincent Indianapolis Hospital - 3 min drive
  • Eagle Creek Park - 11 min drive
  • Fashion Mall at Keystone - 12 min drive
  • Butler University - 15 min drive
  • Indianapolis Motor Speedway - 16 min drive

Getting around

  • Indianapolis Station - 28 min drive
  • Indianapolis International Airport (IND) - 27 min drive

Restaurants

  • ‪Costco Bakery - ‬10 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Texas Roadhouse - ‬5 min walk

About this property

Best Western Plus Indianapolis North at Pyramids

Property highlights
Free continental breakfast, a free manager's reception and a garden are just a few of the amenities provided at Best Western Plus Indianapolis North at Pyramids. Stay connected with free WiFi in public areas, with a speed of 25+ Mbps, and guests can find other amenities, such as a gym and a business centre.
Additional perks include:
  • A seasonal outdoor pool
  • Free self-parking
  • Bike hire, an electric car charging station and express check-out
  • Laundry services, a lift and a vegetable garden
  • Guest reviews speak highly of the helpful staff
Room features
All 108 rooms include comforts such as air conditioning, in addition to amenities such as WiFi. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • LCD TVs with cable channels
  • Fridges, microwaves and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 17 September to 30 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25, per pet, per night, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 36 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Drury Inn Hotel Indianapolis
Pear Tree Indianapolis Northwest
Indianapolis Drury Inn
Drury Inn & Suites Indianapolis Northeast Hotel Indianapolis
Drury Inn And Suites Indianapolis Northeast
Drury Inn Indianapolis Northwest Hotel
Pear Tree Inn Indianapolis
Plus Indianapolis At Pyramids
Pear Tree Inn Indianapolis Northwest
Best Western Plus Indianapolis North at Pyramids Hotel
Best Western Plus Indianapolis North at Pyramids Indianapolis

Frequently asked questions

Does Best Western Plus Indianapolis North at Pyramids have a pool?

Yes, this property has an outdoor pool. The swimming pool is closed seasonally each year from September 17 until April 30.

How much does it cost to stay at Best Western Plus Indianapolis North at Pyramids?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Indianapolis North at Pyramids on 23 Feb 2025 start from AU$147.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Indianapolis North at Pyramids pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a deposit of USD 75 per stay and a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Plus Indianapolis North at Pyramids?

Self-parking is free at this property.

What time is check-in at Best Western Plus Indianapolis North at Pyramids?

Check-in begins at 3:00 PM.

What time is check-out at Best Western Plus Indianapolis North at Pyramids?

Checkout is at 11 AM.

Where is Best Western Plus Indianapolis North at Pyramids located?

Situated in Indianapolis, this hotel is within 3 miles (5 km) of Hoosier Heights Indianapolis, St. Vincent Indianapolis Hospital and Midwest Sports Complex. Traders Point Creamery and SportZone are also within 6 miles (10 km).

Best Western Plus Indianapolis North at Pyramids Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 467 out of 1001 reviews
Rating 8 - Good. 311 out of 1001 reviews
Rating 6 - Okay. 115 out of 1001 reviews
Rating 4 - Poor. 66 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel for the price, clean and good breakfast. Staff is very helpful. will be staying again
Stayed 3 nights in Feb 2025

10/10 Excellent

Huriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Brenda

Couldn't get wash clothes. Had to take cold showers. No coffee creamer in the room. Worst place I have ever stayed.
Stayed 1 night in Jan 2025

4/10 Poor

Rajveer

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The place was NOT clean. I used a towel after showering and it had another person’s hair on it, in fact 2/3 of the provided towels did which is disgusting. Furthermore, you can hear the TV from the lobby and any front desk interactions clearly in the morning. The water was also not hot when I showered one of the nights. There are many more hotels in the area that are better for the same price.
Stayed 4 nights in Jan 2025

6/10 Okay

Stephanie

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Robert

Stayed 1 night in Dec 2024

4/10 Poor

Regina D

Liked: Cleanliness
None of the vending machines worked? Ice machine on 3rd floor doesn't work. My daughter has cancer anna needed water, i had to leave to get done.
Stayed 1 night in Dec 2024

10/10 Excellent

Jimel

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Nov 2024

8/10 Good

Sekou

Stayed 1 night in Nov 2024

10/10 Excellent

Wilgen

Liked: Cleanliness, staff & service, property conditions & facilities
Ervyting is good
Stayed 1 night in Nov 2024

10/10 Excellent

Arnella

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was friendly. The hotel is dog-friendly. The room was cleaned. I felt safe and the area was quiet. The hot breakfast was eggs, sausage, hash browns was good. No complaints. I will likely stay there again.
Stayed 1 night in Nov 2024

8/10 Good

Megan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff, quite a nice place!
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Checkin was at 3. They were not prepared for check in at all. The lady checking me in said I had to wait and to step aside she will call me when my room is ready. 30 minutes goes by and they call me up there to tell me my room was not ready and still had to wait. The GM shows up and says he is checking everyone who is in line. I asked what about the people who were told to stand aside and wait? He said if you did not get check in back of the line.. so I had to wait another 30 minutes in the back of the line because they were unprepared. Honestly the worse experience I had at a check in. Poor communication and really bad management.
Stayed 1 night in Nov 2024

2/10 Terrible

Andrew

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

ANN SUSAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Penny

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Bad service
Rooms were not ready for 3pm, understandable. There was 1 person working front desk. There were dozens of people waiting for their rooms. Said we had at least another 39 min wait. Would not check us in until rooms were ready. Waited in my car because the lobby was packed with peo ple. Came back in about 15 min later and now 3 people are working front desk and checking in others before the people that were already waiting for rooms. The man at the desk was rude and told us we would have to go start over to check in. I paid $279 for a room i cpuldnt use until 4:30pm This concert was 1 year out, they had time to prep. Im sure this wasn't their first big event in Indy! I will not use best western again or go to Indy!
Stayed 1 night in Nov 2024

10/10 Excellent

Maureen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kaitlynn

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Disappointed
My stay was absolutely horrible. I checked in around 6:00 p.m. October 27th. Check-in was a little slow however I was finally given room 324. Around midnight I hear click click click outside of my door, someone was trying to enter the room. I told the young lady the room was occupied. I called the front desk to remind them the room was occupied. She said okay sorry. But then called back saying she needed my ID. Well I had already checked in with the person on duty before she arrived. She, the hotel clerk called the police, they came to my room got my ID. I told her I will be checking out later this morning because I didn't feel safe. The policeman said you can check out now, she did not intervene so at 1:15 a.m. I left the Best Western. I had stayed there several times before. They refused to refund my money so I will not be returning to that location. The policeman overstepped his boundaries and it's obvious that the hotel do not keep proper records.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, check in was easy, & friendly staff
Stayed 1 night in Oct 2024

6/10 Okay

Kirsten

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The good - The property was well-kept and very clean. The bed was so comfortable! The bad - Breakfast was pitiful. Everything was empty, and worse…no coffee! When my husband asked a worker about the food and breakfast , the person mumbled something and walked away. The ugly - I booked and paid through Expedia. After we checked out, they called me saying that my card was declined and that I owed $159 for the room. I never gave them a credit card at all! I called them back after investigating, told them Expedia said they were paid and my credit card had posted the payment. She didn’t ask for proof at all, just said ok and hung up on me. Strange. Makes me suspicious since she had asked for a credit card during the first call, which I’m so glad I didn’t give her.
Stayed 1 night in Oct 2024

10/10 Excellent

Tashell

Travelled with group
Liked: Amenities
Very good cleaned room
Stayed 1 night in Sep 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Advertised breakfast was only continental breakfast even though they had the hot dishes heaters available and appeared to be on. If you want a hot breakfast, check to see if they are offering it on the days you are staying.
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Stayed 1 night in Oct 2024