"Everything was fantastic at the hotel! The staff were so helpful and accommodating with everything during the trip. My flight arrived late but they organised a transfer from the hotel and offered late check in for me. The room was fabulous- even got a lovely upgrade to a balcony room showing great ..."

"Excellent hotel, wonderful, very good services offered with a quality and quantity breakfast Wonderful hotel, very well located in old Hanoi, close to the Lake, with excellent services and attentive and very friendly staff, very beautiful rooms, impeccably clean and very good bedding I recommend ..."

"The staff were fantastic. My room looked over the street and was wonderful spot to explore the Old Quarter and the French Quarter from. Was a wonderful short stay!"

"Nice location comfortable bed mid size room"

"Had an amazing time in Hanoi and room was spacious and clean. Receptionist Tony was also very attentive and showed us lots of hospitality. I'll highly recommend anyone looking for a convenient spot to stay in Old Quarters to try out Imperial Hotel & Spa."

"Great location, clean and well maintained rooms, nice touch with the welcome drink and souvenir gift on checkout. Great service and hospitality."