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Crystal Interlaken

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystal Interlaken

Terrace/patio
Property entrance
City view
Superior Twin Room
View from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Twin Room (max 2 guests)

Minibar, in-room safe, desk, blackout curtains

Standard Twin Room (max 2 guests)

Highlights

Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room (max 2 guests)

Standard Double Room (max 2 guests)

Standard Double Room (max 2 guests)

Highlights

Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room (max 3 guests)

Minibar, in-room safe, desk, blackout curtains

Standard Triple Room (max 3 guests)

Highlights

Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Electric kettle
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

Highlights

Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Electric kettle
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Single Room

Minibar, in-room safe, desk, blackout curtains

Standard Single Room

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Electric kettle
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

Highlights

Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Minibar, in-room safe, desk, blackout curtains

Standard Twin Room

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Minibar, in-room safe, desk, blackout curtains

Standard Triple Room

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Electric kettle
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Single Room

Minibar, in-room safe, desk, blackout curtains

Superior Single Room

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Electric kettle
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room (max 1 guest)

Minibar, in-room safe, desk, blackout curtains

Standard Single Room (max 1 guest)

Highlights

Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Electric kettle
Coffee/tea maker
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

Highlights

Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Electric kettle
  • 14.2 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Rugenpark Street, 13, Interlaken, BE, 3800

What's nearby

  • Mystery Rooms - 3 min walk - 0.3 km
  • Alpine Garden - 5 min walk - 0.5 km
  • Hoeheweg - 9 min walk - 0.8 km
  • Interlaken Casino - 15 min walk - 1.3 km
  • Interlaken Ost Ferry Terminal - 4 min drive - 2.6 km

Getting around

  • Interlaken West Station - 4 min walk
  • Bern (BRN-Belp) - 44 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Bebbis Restaurant - ‬6 min walk
  • ‪PizPaz - ‬9 min walk
  • ‪Cafe Runft - ‬4 min walk
  • ‪Vivi’s Wok - ‬9 min walk

About this property

Crystal Interlaken

Hotel near Mystery Rooms
Consider a stay at Crystal Interlaken and take advantage of free continental breakfast, a terrace and dry cleaning/laundry services. Skiers and snowboarders can spend time on the slopes at this hotel, which offers downhill skiing, a ski shuttle and ski storage. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A lift, luggage storage and a front desk safe
Room features
All 56 rooms include amenities, such as free WiFi, safes and minibars.
Extra conveniences in all rooms include:
  • Bathrooms with hairdryers
  • Flat-screen TVs with digital channels
  • Full-sized fridge/freezers, electric kettles and daily housekeeping

Languages

English, French, German, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10 AM

Family friendly

  • In-room full-sized refrigerator/freezer

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 7:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 AM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for CHF 15.00 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 200 per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: CHF 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Crystal Interlaken
Hotel Crystal Interlaken
Hotel Crystal
Crystal Interlaken Hotel
Crystal Interlaken Interlaken
Crystal Interlaken Hotel Interlaken

Frequently asked questions

What time is check-in at Crystal Interlaken?

Check-in start time: 3:30 PM; check-in end time: 7:30 PM.

What time is check-out at Crystal Interlaken?

Checkout is at 11 AM.

Where is Crystal Interlaken located?

Located near the slopes, this Central Interlaken hotel is situated in the city centre and within 1 mile (2 km) of Mystery Rooms, Hoeheweg and Alpine Garden. Seilpark Interlaken and Kletterhalle Interlaken are also within 10 minutes. Interlaken West Station and Interlaken West Ferry Terminal are within a 5-minute walk.

Crystal Interlaken Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 136 out of 322 reviews" "
Rating 8 - Good. 134 out of 322 reviews" "
Rating 6 - Okay. 36 out of 322 reviews" "
Rating 4 - Poor. 8 out of 322 reviews" "
Rating 2 - Terrible. 8 out of 322 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Tong

Travelled with group
Liked: Staff & service
Great location close to transportation and dining.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Had a great time!
Very helpful front desk and staff. The room was spacious and the breakfast was great. Not the state of the art in terms of the condition of the hotel but great location and overall experience!
Stayed 1 night in Jun 2024

10/10 Excellent

Zack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean room, which was spacious. The train station was less than a 5 minute walk. Staff was super accommodating and helpful
Stayed 2 nights in May 2024

10/10 Excellent

Liza

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Receptionist was very pleasant and helpful.
Stayed 1 night in Aug 2021

8/10 Good

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
It was clean & walking distance to restaurants. Basic no frills but friendly staff. Good for overnight stay.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021

8/10 Good

Keval

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, close to train station and an awesome breakfast!
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time in Interlaken
Friendly staff, interesting keys system. Very near to Interlaken West.
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Dissappointing!
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly hotel, rooms clean and the beds comfortable, easy to walk about the town quiet location i have no complaints.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

oldfogey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to station Hotel staff very pleasant, very helpful Good breakfast
Stayed 4 nights in Oct 2019

10/10 Excellent

Tommy P., Salisbury, NC USA

Liked: Cleanliness
Good overnight stay for early morning train
We had to catch an early morning (6:30 AM) train from Interlaken West, so found this place that is literally a 5 minutes walk from the train station. Room was clean and neat. Check in process was smooth. They had a very nice breakfast spread early for us.
Stayed 1 night in Sep 2019

4/10 Poor

Jersey, New Jersey

Travelled with family
Disliked: Amenities, property conditions & facilities
I would give this hotel two stars. It is clean and located 5 minutes away from Interlaken west train station. The room is extremely basic. No AC and no screens on the windows.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Sep 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, room comfort
Well suited to my needs
I'm travelling around Switzerland by rail and this hotel was very convenient for me as it is situated just a few minutes from Interlaken West station.The hotel provides a transit pass, which can be used to take buses and trains in the city area. All the amenities a traveller needs are in walking distance. Service was good, staff werefriendly, breakfast was ample and there was always space available in the breakfast room.
Stayed 3 nights in Sep 2019

6/10 Okay

Jacqui

Travelled with family
Liked: Cleanliness, staff & service
Not bad but not that great.
Very basic for a reasonable price for the area. Super nice staff but the room was a bit shabby and the bathroom has seen better days. The hairdryer didn't work and there was a bit of a funky smell although it seemed ckean. Thin walls let through our neighbor's loud talking. The breakfast was pretty good.
Stayed 1 night in Sep 2019

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than a home away from home!
Loved the staff and lovely clean room. And with a large balcony. Extremely convenient to station - easy walk to everything
Stayed 3 nights in Sep 2019

6/10 Okay

Intezar Ahmed

Disliked: Room comfort
Room was clean but no elevator for our room had to bring luggage using 10 stairs Carpet They did help to keep our luggage at reception after check out Breakfast was decent and service was good
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Located on a noisy street. Lots of cars and people coming out of bars screaming at night.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff really helpful. Excellent breakfast good selection. Comfortable beds and a fan available if bedroom was hot. Could have done with more powdered milk for tea available.
Stayed 3 nights in Sep 2019

2/10 Terrible

Juana

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Terrible beds, hard as a rock. No Air condition. Very uncomfortable place. Had a terrible night !!! Very expensive... DO NOT RECOMEND
Stayed 2 nights in Sep 2019

6/10 Okay

Marv, lebanon

Nice hotel comparing to budget nice location too friendly stuff
Stayed 1 night in Aug 2019

8/10 Good

USAguest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great services and staffs. it just that no AC in the room and the fan is a small portable one (not a ceiling fan) so it takes a long time to cool you down so like to see AC installed. Room a bit small but I can understand because the hotel is not very big either so I believe the hotel owner is trying very hard to provide good services to the customers. I stayed here 5 nights, hotel has free breakfast but it served the same breakfast menu every morning. would like to see the hotel changes its breakfast menu each morning.
Stayed 5 nights in Aug 2019