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Best Western Inverness Palace Hotel & Spa

4.0 star property
Eco-certified hotel with full-service spa and fitness centre

Photo gallery for Best Western Inverness Palace Hotel & Spa

Indoor pool
Family Room, 2 Double Beds, Non Smoking | Exterior
Executive Room, 1 Double Bed, Non Smoking
Desk, laptop workspace, blackout curtains, iron/ironing board
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Bar
  • Room service
  • Gym
The current price is AU$234
includes taxes & fees
21 Mar - 22 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Day bed
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking, View

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking, View

Highlights

Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Day bed
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Day bed
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Day bed
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds, Non Smoking, View

Desk, laptop workspace, blackout curtains, iron/ironing board

Executive Room, 2 Single Beds, Non Smoking, View

Highlights

Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Day bed
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Day bed
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Day bed
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
8 Ness Walk, Inverness, Scotland, IV3 5NG

What's nearby

  • Inverness Cathedral - 3 min walk - 0.3 km
  • Inverness Museum and Art Gallery - 4 min walk - 0.4 km
  • Eden Court Theatre - 6 min walk - 0.5 km
  • Victorian Market - 6 min walk - 0.6 km
  • Inverness Castle - 9 min walk - 0.7 km

Getting around

  • Inverness Station - 11 min walk
  • Inverness (INV) - 22 min drive

Restaurants

  • ‪The Original Milk Bar - ‬1 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Xoko - ‬4 min walk
  • ‪Johnny Foxes - ‬2 min walk
  • ‪The Castle Tavern - ‬7 min walk

About this property

Best Western Inverness Palace Hotel & Spa

Upscale eco-certified hotel near Inverness Castle
You can look forward to a coffee shop/cafe, a hair salon and dry cleaning/laundry services at Best Western Inverness Palace Hotel & Spa. Indulge in a massage, aromatherapy and a facial at Sleeping Beauty Spa, the on-site spa. In addition to a fireplace in reception and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), an electric car charging station and express check-out
  • Express check-in, bike parking and a porter/bellboy
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 110 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and baths or showers
  • LED light bulbs, baby baths and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (GBP 10 per stay)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 14.95 for adults and GBP 14.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brasserie

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Baby bath
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 323 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On a river

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (64 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Meal delivery service

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 14.95 for adults and from GBP 14.95 for children
  • Valet parking fee: GBP 10 per stay
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Inverness Palace Hotel
Best Western Palace Hotel
Best Western Inverness Palace
Best Western Palace
Best Western Inverness Palace Hotel And Spa
Best Western Inverness Palace Hotel Inverness
Inverness Best Western
BEST WESTERN Inverness Palace Hotel & Spa Scotland
Best Inverness & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel
Best Western Inverness Palace Hotel & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel Inverness

Frequently asked questions

Does Best Western Inverness Palace Hotel & Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Best Western Inverness Palace Hotel & Spa?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at Best Western Inverness Palace Hotel & Spa on 21 Mar 2025 start from AU$233.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Inverness Palace Hotel & Spa pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Inverness Palace Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Best Western Inverness Palace Hotel & Spa?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Best Western Inverness Palace Hotel & Spa?

Checkout is at 11 AM.

Where is Best Western Inverness Palace Hotel & Spa located?

Located in Inverness City Centre, this spa hotel is steps away from Inverness Museum and Art Gallery and Inverness Castle. Inverness Cathedral and Inverness Visit Scotland Information Centre are also within 5 minutes. Inverness Station is 11 minutes by foot.

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Best Western Inverness Palace Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 451 out of 924 reviews
Rating 8 - Good. 296 out of 924 reviews
Rating 6 - Okay. 110 out of 924 reviews
Rating 4 - Poor. 52 out of 924 reviews
Rating 2 - Terrible. 15 out of 924 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

william

Liked so much I would go back again Very pleasant staff, and location was good Perfect stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Francis

Great staff and great facilities would recommend
Stayed 1 night in Feb 2025

6/10 Okay

Paul

Walking distance to city centre and Eden Court Could have done with a bigger bed but it looks like beds were being replaced as we left
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Great stay
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Loved the stay
Stayed 1 night in Dec 2024

8/10 Good

Karin

Staff are great, pool is nice, room was comfortable. Bit of noise transference between floors (ceiling very creaky if someone walking in room above) but otherwise it was great. Parking at hotel is limited but there is a reasonable workaround (getting permit to park in nearby car park). Would recommend.
Stayed 3 nights in Feb 2025

10/10 Excellent

Richard

Really wonderful hotel and the staff are so attentive, kind and friendly. They make you welcome right from the time you arrive. Rooms were exceptionally clean. We had a wonderful stay and will certainly be returning.
Stayed 5 nights in Jan 2025

10/10 Excellent

Raffaele

Please stay. The gym/spa area was a nice extra. And rooms were clean and a good size. The only comment would be the pad rather than mattress on the beds. Very strange. Otherwise a nice place.
Stayed 1 night in Feb 2025

10/10 Excellent

Martin

nice hotel and spa/pool
Stayed 2 nights in Nov 2024

10/10 Excellent

Olubunmi

Great staff, excellent quality facilities. Fantastic food
Stayed 2 nights in Nov 2024

10/10 Excellent

Kristan

Only stayed two nights and it should have been way more! They got me in for a massage and it was fabulous. Pool and facilities are to die for! Hot tub could be hotter. Our room was INCREDIBLE and had a beautiful view of the river!! Absolutely will be booking more BW hotels because we had such a grand time here.
Stayed 2 nights in Dec 2024

10/10 Excellent

Craig

Great Hotel
Nice spacious clean rooms and staff were lovely. Spa and pool were excellant. We stay here everytime we go to Inverness and never disappointed.
Stayed 1 night in Oct 2024

10/10 Excellent

Leonard

Great location, great hotel
We stayed for one night and the hotel was in a perfect spot to everything. Shops, dining & pubs were all within a 5 minute walk from the hotel and the scenery from the front door was amazing! The hotel has a great restaurant and the breakfast buffet was fantastic!
Stayed 1 night in Oct 2024

10/10 Excellent

Fernanda

Loved it, amazing location!
Stayed 1 night in Sep 2024

10/10 Excellent

Morgan

Excellent staff and facilities just a few minor flaws in the finishing touches of the room such as holes in the walls, scuffs and displaced lino flooring. Overall an excellent trip, good food, great cocktails and access to the spa facilities made the trip special. Would recommend ❤️
Stayed 2 nights in Dec 2024

10/10 Excellent

Fiona

Myself and my husband had a lovely 2 nights here. Breakfast, lunch and dinner were all excellent, staff extremely friendly, professional and helpful. The pool, sauna and steam room were all extremely clean as was the rest of the hotel. Looking forward to booking our next visit!
Stayed 2 nights in Nov 2024

10/10 Excellent

Holly

Located right along the River Ness, this is a beautiful hotel. Easy access to dining and shopping and tours of the city, Loch Ness, and Isle of Skye. A lovely place!
Stayed 2 nights in Oct 2024

8/10 Good

Robin

Everything here was terrific, even the parking situation worked out fine in spite of the limited off-street spaces available (we parked within a block on-street both nights with no issues). Best gym facility of the seven 4star properties we stayed in during our time in Scotland. Very helpful, pleasant staff, comfortable room, lovely location.
Stayed 2 nights in Nov 2024

8/10 Good

Johanna

Great pool, lovely staff, terrible breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Scott

Every thing great only thing need more parking space
Stayed 2 nights in Nov 2024

10/10 Excellent

Donald

Great location from main highway, quiet, walk to restaurants/pub. Nice buffet breakfast and hotel bar.
Stayed 1 night in Aug 2024

6/10 Okay

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
As per email received all works are done so why is there scaffolding out the front defeats the "free upgrade of a riverside views". Booked for a bar meal we put into restaurant where to be honest a very limit choice of food was offered
Stayed 1 night in Jan 2025

10/10 Excellent

Jim

Great location. Very nice room.
Stayed 2 nights in Sep 2024

8/10 Good

Irene

Liked: Amenities
Parking is an issue
Stayed 1 night in Dec 2024

10/10 Excellent

Craig

Lovely clean hotel, staff all very friendly and excellent leisure facilities
Stayed 1 night in May 2024