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Naay Boutique Hotel

4.0 star property
Soak up some sun on pristine beaches or indulge in rejuvenating massages. With an outdoor pool and attentive staff you'll enjoy every moment of your stay.

Photo gallery for Naay Boutique Hotel

Cozy one Suite King | View from room
Free daily English breakfast
ROYAL Oceanview "Barefoot" Suite | View from room
Reception
Restaurant
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Breakfast included
  • Parking included
The current price is AU$453
includes taxes & fees
10 Mar - 11 Mar

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Oceanview Barefoot Suite

Oceanview Barefoot Suite

Oceanview Barefoot Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Select Comfort bed
  • Sleeps 2
  • 1 King Bed

View all photos for Holbox Plunge Pool suite

Holbox Plunge Pool suite

Holbox Plunge Pool suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Master Seabreeze Suite

View from room

Master Seabreeze Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Select Comfort bed
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for The Island Swim out Suite

The Island Swim out Suite

The Island Swim out Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Select Comfort bed
  • Sleeps 2
  • 1 King Bed

View all photos for "The Cozy one" Suite Doble

"The Cozy one" Suite Doble

"The Cozy one" Suite Doble

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Select Comfort bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Cozy one Suite King

Cozy one Suite King

Cozy one Suite King

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Select Comfort bed
  • Sleeps 2
  • 1 King Bed

View all photos for ROYAL Oceanview "Barefoot" Suite

View from room

ROYAL Oceanview "Barefoot" Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
TV
Pillow menu
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, pool umbrellas, pool loungers

Boutique Hotel EL NIDO Holbox

  • Pool
  • Breakfast included
  • Spa
  • Parking included
9.6 out of 10, Exceptional, (80)
The price is AU$262
includes taxes & fees
12 Mar - 13 Mar
Boutique Hotel EL NIDO Holbox

About the area

Map
CALLE PASO DE CAREY, MANZANA 127 PREDIO 002, Isla Holbox, QROO, 77310

What's nearby

  • Bioluminescence Beach - 6 min walk
  • Punta Coco - 8 min walk
  • Holbox Beach - 15 min walk
  • Holbox Letters - 5 min drive
  • Holbox Ferry - 6 min drive

Restaurants

  • ‪The Hot Corner's Bar - ‬5 min drive
  • ‪Carolinda Beach Club - ‬14 min walk
  • ‪Zomay Beach Bar - ‬4 min drive
  • ‪Painapol - ‬5 min drive
  • ‪Casa Alebrije - ‬5 min drive

About this property

Naay Boutique Hotel

Upscale hotel near Holbox Beach
You can look forward to free English breakfast, a terrace and a garden at Naay Boutique Hotel. With a white sand beach, sunloungers and beach yoga, this hotel is the perfect place to soak up some sun. Treat yourself to a massage or other spa services. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • A banquet hall, beach towels and concierge services
  • Luggage storage, smoke-free property and outdoor furniture
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms are individually furnished, and feature comforts, such as premium bedding and heated floors, in addition to thoughtful touches, such as pillow menus and air conditioning.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 43-inch TVs with premium channels
  • Wardrobes/cupboards, heated floors and a personal chef

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free English breakfast available daily 8:00 AM to noon
  • 2 restaurants
  • A bar/lounge

Things to do

  • Beach yoga
  • Outdoor pool
  • Stereo

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (100 centimetre high)
  • No lift
  • Tile flooring in room

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • Chef service
  • Espresso maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Computer monitor
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 200 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Naay Boutique Hotel Hotel
Naay Boutique Hotel Isla Holbox
Naay Boutique Hotel Hotel Isla Holbox

Frequently asked questions

Does Naay Boutique Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Naay Boutique Hotel?

As of 3 Mar 2025, prices found for a 1-night stay for 2 adults at Naay Boutique Hotel on 10 Mar 2025 start from AU$437.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Naay Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Naay Boutique Hotel?

Self-parking is free at this property.

What time is check-in at Naay Boutique Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Naay Boutique Hotel?

Checkout is at noon.

Where is Naay Boutique Hotel located?

Nestled on the beach, this Isla Holbox hotel is within a 15-minute walk of Bioluminescence Beach and Holbox Beach. Punta Coco Beach and Punta Coco are also within 10 minutes.

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Naay Boutique Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 91 out of 155 reviews
Rating 8 - Good. 29 out of 155 reviews
Rating 6 - Okay. 12 out of 155 reviews
Rating 4 - Poor. 6 out of 155 reviews
Rating 2 - Terrible. 17 out of 155 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Excelente hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Marisol

We really enjoyed our stay Isaac & Reyna were amazing and VERY HELPFUL to help accommodate and make our time there very enjoyable! Muchas Gracias🌟🌟🌟🌟🌟
Stayed 2 nights in Feb 2025

10/10 Excellent

Brandy

The staff made our stay amazing. The sunsets were the best we've ever seen.
Stayed 5 nights in Dec 2024

10/10 Excellent

jose

Staff was great!!

10/10 Excellent

Felix

Great hotel, awesome stuff they treated us like a family very nice stay, good location, food was great as well, 10 out 10 hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Rodney

The hotel design and construction is excellent. The pool is well designed and fun. If you like swimming in the ocean, the water there often has a strong current. The dinner menu is limited but the food good. However, people don't eat till late, so if you are eating around 7pm, you will be dining alone. The breakfast is tasty, but the service a little erratic and slow. Over all, the staff are very helpful and very friendly.
Stayed 7 nights in Feb 2025

10/10 Excellent

Chantal

Beautiful quiet clean excellent service
Stayed 7 nights in Nov 2024

6/10 Okay

Claudia

The hotel is beautiful. Is far from crowded places. Unfortunately I had to leave around 7:30am but I couldn't take a shower because there was no water in the shower, I spent an hour talking to whoever I could find (front desk doesn't arrive until 7). I don't know what happened or if this is normal but the water was back at 730.
Stayed 4 nights in Jan 2025

10/10 Excellent

JOU

Amazing and beautiful property! Thank you!
Stayed 4 nights in Aug 2024

10/10 Excellent

Leslie

Great place!!
Stayed 2 nights in May 2024

10/10 Excellent

JAMES

An amazing, quiet and unique swim out room. And the staff was very helpful. The restaurant on sight had amazing food.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cindy

Everything about my stay was amazing. From the food, to my beautiful room, the views, the drinks and most importantly the service was out standing. Can’t wait to visit again and bring my loved ones. All the service staff were awesome. Especially the server Angel. He gave me great suggestions on food. Everything I had was very tasty. Will be back!
Stayed 3 nights in Sep 2024

10/10 Excellent

Lori

This hotel was one of the nicest hotels on the Island. It is tucked away from the rest of town, the beach in front is almost empty.
Stayed 4 nights in Feb 2024

10/10 Excellent

Yara

Beautiful place to stay and relax, its NOTHING else u can do there other than RELAX which is BEAUTIFUL!!!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Gang

Walking distance to bioluminescence viewing spot.
Stayed 2 nights in Jun 2024

10/10 Excellent

Savannah

Excellent stay. Will be back. Super friendly and helpful staff.
Stayed 2 nights in Apr 2024

2/10 Terrible

Samuel

Liked: Staff & service, amenities
Dining options are terrible, service was below average and management did not seem to care or want to make it right.
Stayed 7 nights in Mar 2024

10/10 Excellent

Sydney

The staff was incredible and made our stay so lovely. They were attentive and timely. Manuel and Jhouze were wonderful. They provided great service and were always positive as well as accommodating. The hotel was gorgeous, comfortable and clean.
Stayed 3 nights in Mar 2024

10/10 Excellent

JESEM

Near lagoon bioluminescence
Stayed 2 nights in Dec 2023

10/10 Excellent

Daniel

A lot Mosquitos,
Stayed 9 nights in Jul 2024

8/10 Good

STEPHEN

PROPERTY WAS BEAUTIFUL; HOWEVER THEIR DOOR LOCK SYSTEM WAS BROKEN FOR DAYS INTO OUR TRIP. THEIR ANSWER WAS TO HAVE SOMEBODY COME AND UNLOCK EVERY TIME - NOT CONVENIENT TO COME AND GO.
Stayed 7 nights in Jul 2024

2/10 Terrible

Cindy

Disliked: Staff & service
My experience at Naay Boutique Hotel was extremely disappointing and unsafe. Despite having a confirmed reservation, my friend and I arrived to find the hotel overbooked with no room available. We waited from 5:00 p.m. to 9:00 p.m. for a resolution. Initially, we were told we’d stay at the Nomade Hotel, but this fell through. Instead, we were driven to a remote cabin by the manager and receptionist, picking up an unvetted man named Alan en route. This made us feel unsafe, as we were two young women on an unfamiliar island. The cabin lacked air conditioning, secure doors, and basic standards, leaving us unable to shower or change. The next morning, after being abandoned by the hotel manager, we had to pay for our own transportation back. Upon arrival, staff seemed surprised to see us, and we waited until noon for a room. Our first two days were ruined. To make matters worse, we noticed inconsistencies in how guests were treated. Other guests were accommodated at better hotels, even those who booked last minute, while we were sent to unsafe accommodations. The hotel’s overbooking practices and lack of care for our safety and comfort were appalling. While the hotel offered a credit, it didn’t compensate for the stress, humiliation, and loss of our vacation. I strongly urge travelers to avoid Naay Boutique Hotel, especially during peak seasons.
Stayed 3 nights in Dec 2024

8/10 Good

Lawrence

Beautiful hotel but they didn’t have all the restaurants open and the beach area was not open with service. Drinks are not good.
Stayed 6 nights in Dec 2023

6/10 Okay

Enrique

Disliked: Cleanliness, amenities, property conditions & facilities
The staff was great, room was beautiful and very clean. The pool was disgusting. There was a terrible sewage smell that had flies everywhere. We had to leave every day to get away from the flies and smell or eat in our room.

6/10 Okay

Donna

This hotel is beautiful, probably the nicest room I have ever stayed in. The property is lovely, relaxing and calm. The staff is very friendly and accomodating. The problem seems to be that there is insufficient staff to run the hotel i.e. no beach service, only one restaurant open etc. I would still return even with these minor inconveniences.
Stayed 2 nights in Mar 2024