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Hotel La Joya

3.0 star property
Bask in tropical bliss with beach massages and sun loungers nearby. Enjoy delicious meals from sunrise to sunset.

Photo gallery for Hotel La Joya

Exterior
Aerial view
Sports facility
Property amenity
Exterior detail
Escape to Hotel La Joya, a seaside retreat with breathtaking views of the ocean. Unwind on the sun-kissed beach, indulge in a rejuvenating massage at the spa, or relax by the pool. With an international restaurant serving breakfast to dinner and helpful staff on hand, this hotel is perfect for those seeking relaxation.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Room service
  • Bar
  • Housekeeping
  • Laundry
The current price is AU$280
includes taxes & fees
1 Mar - 2 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Queen Beds, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Garden View (with shared terrace)

Highlights

Terrace
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Terrace, Ocean View

View from room

Suite, 1 King Bed, Terrace, Ocean View

Highlights

Terrace
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (with shared terrace)

Room, 1 King Bed, Garden View (with shared terrace)

Room, 1 King Bed, Garden View (with shared terrace)

Highlights

Terrace
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Suite, 2 Queen Beds, Garden View (with shared terrace)

Highlights

Terrace
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Penthouse, 1 Bedroom, Kitchenette

Penthouse, 1 Bedroom, Kitchenette

Penthouse, 1 Bedroom, Kitchenette

Highlights

Furnished balcony
Air conditioning
Kitchenette
Flat-screen TV
Separate bedroom
Ceiling fan
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Junior Suite, 1 Bedroom, 1 living room, Kitchenette

Junior Suite, 1 Bedroom, 1 living room, Kitchenette

Junior Suite, 1 Bedroom, 1 living room, Kitchenette

Highlights

Furnished balcony
Air conditioning
Kitchenette
Flat-screen TV
Separate bedroom
Ceiling fan
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
Cable channels
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Suite, 1 King Bed, Garden View (with shared terrace)

Highlights

Terrace
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Izla Beach Front Hotel

  • Pool
  • All-inclusive
  • Spa
  • Parking included
8.8 out of 10, Excellent, 1,007 reviews
The price is AU$400
includes taxes & fees
1 Mar - 2 Mar
Izla Beach Front Hotel
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About the area

Map
Carretera al Garrafon, Km. 5, Fracc. Mar Turquesa No. 20, Isla Mujeres, QROO, 77400

What's nearby

  • Parque de los Suenos - 5 min walk
  • Punta Sur - 12 min walk
  • Isla Mujeres Sculpture Garden - 14 min walk
  • Dolphin Discovery - 5 min drive
  • Isla Mujeres Ferry Terminal - 8 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 123 min drive

Restaurants

  • ‪Punta Sur - ‬12 min walk
  • ‪Mar Bella - ‬17 min walk
  • ‪IceBar Mexico - ‬3 min drive
  • ‪Kin Há Isla Mujeres - ‬6 min walk
  • ‪The Joint - ‬5 min walk

About this property

Hotel La Joya

Hotel near Isla Mujeres Ferry Terminal
You can look forward to an airport shuttle, a terrace and a garden at Hotel La Joya. This hotel is a great place to bask in the sun with a white sand beach, beach massages and sunloungers. Treat yourself to a deep-tissue massage at the on-site spa. The on-site international cuisine restaurant, Las Mañanitas, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), tour/ticket information and a vending machine
  • Luggage storage, beach towels and beach umbrellas
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel La Joya offer thoughtful touches, such as furnished balconies and air conditioning, as well as amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with baths or showers and hairdryers
  • 40-inch flat-screen TVs with cable channels
  • Ceiling fans, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Mañanitas

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to a private beach
  • Garden
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Spa open daily

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

This property does not have any lifts
Pool access available from 8:30 AM to 7:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Joya Isla Mujeres
Joya Hotel
Joya Isla Mujeres
Hotel La Joya Hotel
Hotel La Joya Isla Mujeres
Hotel La Joya Hotel Isla Mujeres

Frequently asked questions

Does Hotel La Joya have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:30 AM to 7:30 PM.

How much does it cost to stay at Hotel La Joya?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel La Joya on 1 Mar 2025 start from AU$279.5, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel La Joya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel La Joya?

Self-parking is free at this property.

What time is check-in at Hotel La Joya?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel La Joya?

Checkout is at noon.

Does Hotel La Joya provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel La Joya located?

Offering direct access to the beach, this Isla Mujeres hotel is within a 5-minute walk of Garrafon Natural Reef Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Parque de los Suenos and Capitán Dulché Museum are also within 10 minutes.

Hotel La Joya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 190 out of 283 reviews
Rating 8 - Good. 68 out of 283 reviews
Rating 6 - Okay. 17 out of 283 reviews
Rating 4 - Poor. 4 out of 283 reviews
Rating 2 - Terrible. 4 out of 283 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lorraine

Liked: Staff & service, property conditions & facilities
Truly lovely setting - the views and accessibility to the ocean are incredible we smirked right off the little hotel beach. Pool was delightful, staff highly easy and amenable. Woukd absolutely return again when the opportunity arises.
Stayed 1 night in Feb 2025

8/10 Good

Sofia

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

6/10 Okay

Ashley

Travelled with family, Travelled with family and small children
Liked: Staff & service
Great location away from the busy and crowded downtown area. About 5km, which was easy to navigate by bus, taxi or golf cart. Rooms were tired and a little run down.
Stayed 3 nights in Dec 2024

4/10 Poor

Stephen

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Karen, Seattle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small vintage resort with amazing views and attentive friendly staff. Comfortable and close to great restaurants and activities. We snorkeled every morning from the beach below. However if you’re not able to climb uneven rocky stairs beware. It’s part of the charm but it’s a workout. Some loud noise from hotel renovation and boat partiers. Overall a lovely place. Fair prices. I would happily return.
Stayed 5 nights in Nov 2024

10/10 Excellent

Barbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Very clean. We walked a lot and we felt very safe.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Virginia

Liked: Cleanliness, staff & service
I would give it 5 stars however the kitchen opens too late for bf and there is no coffee in the rooms. Also, felt the drinks were overpriced.
Stayed 3 nights in Aug 2024

8/10 Good

jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the property, the only thing I found odd was thy include a free continental breakfast which is coffee juice fruit bread..n yogurt..it’s more expensive on the menu than a traditional breakfast but thy don’t let choose ..I found that odd n wound up paying for the lower priced..
Stayed 2 nights in Jul 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was always very friendly and helpful. The property was quiet and beautiful. Would definitely recommend if you want a quiet getaway. Multiple restaurant/bars within walking distance as well as convenient store. Area was safe, we never had any issues in our 5 days staying here. We will be returning.
Stayed 4 nights in Jul 2024

10/10 Excellent

Phillip, Bradenton

Stayed 1 night in Jul 2024

8/10 Good

Lizbeth

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Third time staying here in 20 years. Its always a good time
Stayed 7 nights in May 2024

10/10 Excellent

Karen

Stayed 3 nights in May 2024

10/10 Excellent

Skye

Quaint little hotel- perfect stay for us to relax and unplug! Nothing fancy, but everything you need!
Stayed 3 nights in Apr 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
The view
Stayed 3 nights in Feb 2024

10/10 Excellent

charles

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just tucked away far enough from the world to be beyond peaceful, but close enough to get into town. With a bus stop literally at your door. This old school Mexican. So don’t come here looking for fake skyscraper hotels and pools full of thousands of people. Here it’s all about the best sunsets and chill vibes
Stayed 4 nights in Mar 2024

10/10 Excellent

charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Safe place
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Ashley

Stayed 1 night in Mar 2024

8/10 Good

Punit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
They are on the Ocean and have the best views, staff is friendly, and the property gives the old Mexican charm.Good for Insta Posts! Its a nice place but needs upgrades, we were for a night so could manage but in our room, the toilet door was faulty, TV was not working.
Stayed 1 night in Feb 2024

10/10 Excellent

dorn

Travelled with group
Liked: Staff & service, property conditions & facilities
Quiet area. Great view of the water and Cancun.
Stayed 2 nights in Feb 2024

6/10 Okay

Sophie

Liked: Staff & service
Mixed feelings
Mixed feelings. The staff are really wonderful. But the room we stayed in was not very nice. The bedsheets were stained, the beds not comfy & everything felt tatty. Examples: the shower curtain was pretty dirty, there were chunks of wood out of the front door, the lampshade was super old and just looked generally run down. The shower was all over the place and water didn’t flow in a single direction. It needs a good lick of paint and some TLC. The breakfast was not great, a bowl of yogurt and some bread rolls is not ideal maybe some croissants and actual milk instead of powdered creamer would be a nicer touch! That being said if you want a quiet location this is great. The staff as I mentioned can’t do enough for you and are very kind. The place just needs a lil TLC although other reviewer photos I see are nicer than the room we had.
Stayed 3 nights in Feb 2024

6/10 Okay

Daniel, Aberdeen

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Nice property. The staff is nice. But there are no services. Bar closed at 7. Dining room closed at 8. There is nothing in the vicinity of the property.
Stayed 2 nights in Feb 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros- beautiful setting with pool, aqua sea, tropical foliage, very good food on site, quaint hotel. Staff very helpful and hardworking, several restaurants and a small market within walking but we did enjoy our cart for both the hot day and windy day. Con’s- loud boats anchor off shore, same as on playa Norte where we stayed earlier. Rooms could use some upgrades- lampshades, curtains, simple things but room were definitely comfortable
Stayed 2 nights in Feb 2024