See all properties

La Siesta Resort & Villas

4.0 star property
Waterfront resort with an outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Siesta Resort & Villas

Outdoor pool, pool loungers
Exterior
Exterior
Suite, 1 King Bed with Sofa bed, Ocean View | Beach
Beach/ocean view

Reviews

8.6 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Room service
    Room service
The price is AU$620
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Suite, Multiple Beds, Garden View (El Faro Three Bedroom Garden View Sui)

Suite, Multiple Beds, Garden View (El Faro Three Bedroom Garden View Sui)

Suite, Multiple Beds, Garden View (El Faro Three Bedroom Garden View Sui)

Highlights

Individually decorated
Air conditioning
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 99 sq m
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Ocean View, Oceanfront (Ocean Front Cottage)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Ocean View, Oceanfront (Ocean Front Cottage)

Highlights

Individually decorated
Air conditioning
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Ocean View (Two Bedroom Suite Ocean View)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, Multiple Beds, Ocean View (Two Bedroom Suite Ocean View)

Highlights

Individually decorated
Air conditioning
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 78 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Ocean View (Studio Suite Ocean View King)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Ocean View (Studio Suite Ocean View King)

Highlights

Individually decorated
Air conditioning
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Garden View (Studio Suite Garden View Two Queens)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, Multiple Beds, Garden View (Studio Suite Garden View Two Queens)

Highlights

Individually decorated
Air conditioning
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Garden View (Studio Suite Garden View King)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Garden View (Studio Suite Garden View King)

Highlights

Individually decorated
Air conditioning
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Ocean View, Oceanfront (Studio Suite Ocean Front One King)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Ocean View, Oceanfront (Studio Suite Ocean Front One King)

Highlights

Individually decorated
Air conditioning
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Individually decorated
Air conditioning
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, Multiple Beds

Highlights

Individually decorated
Air conditioning
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Ocean View

Fridge, microwave, coffee/tea maker

Suite, Multiple Beds, Ocean View

Highlights

Individually decorated
Air conditioning
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 125 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, Multiple Beds, Garden View

Superior Room, Multiple Beds, Garden View

Superior Room, Multiple Beds, Garden View

Highlights

Individually decorated
Air conditioning
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 66 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

Highlights

Individually decorated
Air conditioning
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 57 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Ocean View, Oceanfront (Studio Suite Ocean Front One Queen)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Queen Bed with Sofa bed, Ocean View, Oceanfront (Studio Suite Ocean Front One Queen)

Highlights

Individually decorated
Air conditioning
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds, Ocean View (Studio Suite Ocean View Two Queens)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, Multiple Beds, Ocean View (Studio Suite Ocean View Two Queens)

Highlights

Individually decorated
Air conditioning
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 50 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Garden View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Garden View

Highlights

Individually decorated
Air conditioning
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Garden View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, Multiple Beds, Garden View

Highlights

Individually decorated
Air conditioning
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Ocean View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Ocean View

Highlights

Individually decorated
Air conditioning
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, Multiple Beds (Casa de Coco Three Bedrooms Villa)

Superior Room, Multiple Beds (Casa de Coco Three Bedrooms Villa) | Living room

Superior Room, Multiple Beds (Casa de Coco Three Bedrooms Villa)

Highlights

Individually decorated
Air conditioning
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 158 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Multiple Beds, Garden View (Two Bedroom Suite)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, Multiple Beds, Garden View (Two Bedroom Suite)

Highlights

Individually decorated
Air conditioning
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 125 sq m
  • Sleeps 10
  • 1 King Bed and 2 Double Beds

View all photos for Superior Room, Multiple Beds (Three Bedroom Sea Glass House)

Superior Room, Multiple Beds (Three Bedroom Sea Glass House)

Superior Room, Multiple Beds (Three Bedroom Sea Glass House)

Highlights

Individually decorated
Air conditioning
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 297 sq m
  • Sleeps 10
  • 2 King Beds and 2 Queen Beds

View all photos for Superior Room, Multiple Beds, Ocean View (Marbella)

Superior Room, Multiple Beds, Ocean View (Marbella)

Superior Room, Multiple Beds, Ocean View (Marbella)

Highlights

Individually decorated
Air conditioning
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 256 sq m
  • Ocean view
  • Sleeps 12
  • 1 King Bed and 4 Queen Beds

View all photos for Suite, Multiple Beds, Ocean View (Dos Palmas)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, Multiple Beds, Ocean View (Dos Palmas)

Highlights

Individually decorated
Air conditioning
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 88 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Similar properties

Exterior

Amara Cay Resort

On private beach
Pool
Pet-friendly
Parking included
8.8 out of 10, Excellent, (1223)
The price is AU$387
includes taxes & fees
1 Dec - 2 Dec
Amara Cay Resort
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
80241 Overseas Highway, Islamorada, FL, 33036

What's nearby

  • Bud n' Mary's Dive Center - 11 min walk - 1.0 km
  • Hurricane Monument - 2 min drive - 1.7 km
  • Florida Keys Brewing Co. - 2 min drive - 2.1 km
  • History of Diving Museum - 4 min drive - 4.4 km
  • Theater of the Sea - 6 min drive - 7.1 km

Getting around

  • Marathon, FL (MTH-Florida Keys Marathon) - 36 min drive

Restaurants

  • ‪Lorelei Restaurant & Cabana Bar - ‬3 min drive
  • ‪Lazy Days Restaurant - ‬10 min walk
  • ‪Islamorada Fish Company - ‬2 min drive
  • ‪Square Grouper - ‬8 min walk
  • ‪Green Turtle Inn - ‬19 min walk

About this property

La Siesta Resort & Villas

Upscale resort located in Matecumbe
You can look forward to a marina, a poolside bar and a terrace at La Siesta Resort & Villas. With a private beach, kayaking and fishing, this resort is the perfect place to soak up some sun. Stay connected with in-room WiFi (surcharge).
Other perks include:
  • An outdoor pool with sunloungers
  • Cooked-to-order breakfast (surcharge), a free local area shuttle and bike hire
  • A water dispenser, wedding services and beach towels
  • A 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 55 individually decorated rooms have perks such as premium bedding and laptop-friendly workspaces, in addition to amenities such as desk chairs and air conditioning. Guest reviews speak positively of the size rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Designer toiletries, shower/bath combinations and hairdryers
  • 37-inch TVs with streaming services and premium channels
  • Wardrobes/cupboards, kitchenettes and fridges

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 for adults and USD 18 for children
  • A poolside bar

Family friendly

  • Free area shuttle
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Wedding services

Outdoors

  • Beach towels
  • Marina
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (81 centimetre wide)

More

  • 14 buildings
  • 4 floors
  • Designated smoking areas
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.
  • Resort fee: USD 66.38 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room coffee
  • Nearby fitness centre access
  • Parking
  • Partner property access
  • Self-parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 10 for adults and from USD 18 for children
  • Fee for in-room wireless Internet: USD 0 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per night (rates may vary)
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Siesta Islamorada
Siesta Resort Islamorada
La Siesta Resort & Marina Hotel Islamorada
La Siesta Resort And Marina
Siesta Resort
La Siesta Resort Marina
La Siesta Resort Marina
La Siesta Resort Villas
La Siesta & Villas Islamorada
La Siesta Resort & Villas Resort
La Siesta Resort & Villas Islamorada
La Siesta Resort & Villas Resort Islamorada

Frequently asked questions

Does La Siesta Resort & Villas have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at La Siesta Resort & Villas?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at La Siesta Resort & Villas on 30 Nov 2024 start from AU$517.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is La Siesta Resort & Villas pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 50 per pet, per day. Service animals are exempt from fees.

What time is check-in at La Siesta Resort & Villas?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at La Siesta Resort & Villas?

Checkout is at 11:00 AM. Late checkout is available for USD 50 (subject to availability).

Where is La Siesta Resort & Villas located?

Located in Matecumbe, this beachfront resort is in the historical district and within a 15-minute walk of Indian Key Historic State Park and Bud n' Mary's Dive Center. Hurricane Monument and Florida Keys Brewing Co. are also within 1 mile (2 km).

La Siesta Resort & Villas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 574 out of 1003 reviews" "
Rating 8 - Good. 256 out of 1003 reviews" "
Rating 6 - Okay. 91 out of 1003 reviews" "
Rating 4 - Poor. 49 out of 1003 reviews" "
Rating 2 - Terrible. 33 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Courtney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Marilyn was amazing, sunrise outstanding. Services great. Perfect location.
Stayed 1 night in Nov 2024

6/10 Okay

Chad, Lake Worth

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not very clean, the refrigerator was outside the back door, couch cushions were all over the place off the couch, and the shower water was cold. The A/C didn’t work very good either.
Stayed 1 night in Sep 2024

10/10 Excellent

Kylie

Stayed 2 nights in Oct 2024

8/10 Good

Byron

Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Amenities
Water damage in bathroom
Stayed 2 nights in Nov 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy room with a great ocean view. Loved my stay there.
Stayed 2 nights in Nov 2024

8/10 Good

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Beautiful view! Loved our time at La Siesta!
Stayed 1 night in Nov 2024

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities
Loved my stay here and will definitely come back! My room had some things that need repaired or updated (like broken blinds and cracks/water damage on the wall under the windows) but barely noticeable really compared to how great everything else was! I had a bottom floor room with a sliding door that goes out to a seating area and ocean view! The ladies at the front desk were super friendly too! The only thing that irked me was on check-out day the cleaning lady was sitting outside my sliding door at 9:30am waiting for me to leave and I felt kind of rushed out of there when I had til 11 to check out!
Stayed 2 nights in Oct 2024

8/10 Good

Oleksii

Liked: Cleanliness, staff & service, property conditions & facilities
Класно
Stayed 6 nights in Oct 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 3 nights in Oct 2024

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, amenities
Overall great experience. Things like clogged drains, shabby build quality in the rooms were a minor drawback. With some TLC this could easily be a 4-5 star resort. Especially with such great staff, they were all awesome & super helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very good, liked the layout and the amenities they offered at all 3 resorts . The rooms and pool were very clean and our stay was overall a good experience would definitely come back to this place
Stayed 4 nights in Oct 2024

8/10 Good

marelis

Travelled with family
Liked: Cleanliness, staff & service, amenities
Eñ staff es un Aplus. El hotel tiene mucho signos de envejecimiento, le hace falta arreglar cosas. Su ubicación esá muy buena.
Stayed 1 night in Oct 2024

10/10 Excellent

JUAN

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, updated and modern. The staff was great, very welcoming and accommodating. The resort was clean and well maintained. Plenty of free parking, can accommodate trailers and boats. They provide free trolley transportation on the island.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Quick stay wld Return
Stayed 2 nights in Oct 2024

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and comfortable. Could use some painting outside. Railings and stairs. The gounds need care.
Stayed 3 nights in Oct 2024

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We ecountered numerous problems; including stopped up toilets in both units; stopped up drains in the shower, which caused toilet to bubble up and overflow when taking a shower. Most staff were standind around doing nothing looking at their phones. One staffer spent almost 3 hours per days sitting in a golf cart looking at his phone and watching videos! We waited almost an hour to get someone to come unplug toilet; Safe in rooms didn't work;Fans not working;TV had to be reset becuase remotes didn't work; unattended front desk for long periods; tiki bar closed most of the time and no music at pool....And finally; the front desk manager told us she would give us a $200 credit for dinner at their sister resort Amara Cay for all the problems we had. Never got the credit, and they charged my credit card for the dinner we had. Called them several times about it, and never received the credit! And there were only about 20 people staying at the resort at the time. Absolutely terrible experience!
Stayed 4 nights in Oct 2024

10/10 Excellent

JOSEPH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bikes watercraft the helping hand from Joe saw him rescue he two kids in the water lost by the bridge he is a Allstar Also the water shuttle an van everyone is so pleasant
Stayed 4 nights in Oct 2024

10/10 Excellent

Jasmine, Palm Springs

Stayed 1 night in Sep 2024

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately we were at the property during a hurricane watch so the property was pretty much locked down. Once the threat of the hurricane passed and the sun came out. The property seem to come to life. The bungalow we stayed in was clean and cozy and enjoyable.
Stayed 4 nights in Oct 2024

10/10 Excellent

Steven

Stayed 2 nights in Sep 2024