When we booked on Vrbo, we said that we had 4 people, but received a tent with only three beds so my son had to sleep on the floor of the tent. When we spoke with your staff, they said they couldn't help us.
The smell in the bathrooms was horrible and the toilets overflowed onto to the floor. Plus, the bathrooms ran out of water each day, making it impossible to use the toilet or take a shower. Overall, these were the worst bathrooms we've ever had to use – worse than a port-o-potty or outhouse.