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Serenity Comfort Hotel

Istanbul hotel in Bağcılar with free valet parking and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serenity Comfort Hotel

Lobby
Lobby
Business Triple Room
Indoor pool
Restaurant

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Spa
  • Parking included
The price is AU$138
includes taxes & fees
28 Nov - 29 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Business Triple Room

Business Triple Room

Business Triple Room

Highlights

Air conditioning
LCD TV
Premium bedding
Hairdryer
Bathrobes
Rainfall showerhead
Private bathroom
Bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
LCD TV
Premium bedding
Hairdryer
Bathrobes
Rainfall showerhead
Private bathroom
Bidet
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Similar properties

Front of property

The G Hotels Istanbul

Pool
Spa
Parking included
Free WiFi
8.2 out of 10, Very good, (714)
The price is AU$92
includes taxes & fees
29 Nov - 30 Nov
The G Hotels Istanbul
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About the area

Map
Peyami Safa Cd. 16, Istanbul, Istanbul, 34218

What's nearby

  • 212 Istanbul Power Outlet - 16 min walk - 1.4 km
  • Medipol Mega University Hospital - 4 min drive - 3.4 km
  • İstoç Ticaret Merkezi - 4 min drive - 3.3 km
  • Mall of Istanbul - 6 min drive - 6.2 km
  • Acibadem University Atakent Hospital - 6 min drive - 6.0 km

Getting around

  • ISTOC Station - 4 min drive
  • Mahmutbey Station - 15 min walk
  • Istanbul (IST) - 30 min drive

Restaurants

  • ‪The North Shield Pub - ‬7 min walk
  • ‪Halamoğlu Et Mangal - ‬14 min walk
  • ‪Altınbaş Üniversitesi Çikolata Bar - ‬15 min walk
  • ‪Telliogullari Börekçisi - ‬14 min walk
  • ‪Mado - ‬7 min walk

About this property

Serenity Comfort Hotel

Hotel near Mall of Istanbul
Consider a stay at Serenity Comfort Hotel and take advantage of a free daily manager's reception, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the Turkish bath/hammam, and indulge in a sports massage, reflexology or a body scrub. Be sure to enjoy a meal at Tuz-Et, the on-site restaurant. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a bar and a gym.
Additional perks include:
  • An indoor pool
  • Free valet parking
  • Buffet breakfast (surcharge), a 24-hour front desk and concierge services
  • A porter/bellboy, massage treatment rooms and a TV in reception
Room features
All 121 rooms feature comforts, such as premium bedding and laptop-friendly workspaces, as well as perks, such as air conditioning and dressing gowns.
Extra amenities include:
  • Bathrooms with rainfall showers and bidets
  • 55-inch LCD TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

Arabic, English, French, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 7 for adults and EUR 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bar
  • Cafe
  • Tuz-Et

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 7 for adults and from EUR 7 for children
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Property Registration Number 08/07/2019-18974

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

QUA COMFORT HOTEL
Serenity Comfort Hotel Hotel
Serenity Comfort Hotel Istanbul
Serenity Comfort Hotel Hotel Istanbul

Frequently asked questions

Does Serenity Comfort Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Serenity Comfort Hotel ?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Serenity Comfort Hotel on 28 Nov 2024 start from AU$138.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serenity Comfort Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Serenity Comfort Hotel ?

Valet parking is free at this property.

What time is check-in at Serenity Comfort Hotel ?

Check-in start time: 12:30 PM; check-in end time: anytime.

What time is check-out at Serenity Comfort Hotel ?

Checkout is at 12:30 PM.

Where is Serenity Comfort Hotel located?

Located in Bağcılar, this spa hotel is 0.8 mi (1.3 km) from 212 Istanbul Power Outlet and 2.3 mi (3.8 km) from Mall of Istanbul. İstoç Ticaret Merkezi and Medipol Mega University Hospital are also within 2 miles (3 km). Mahmutbey Station is 15 minutes by foot and Yeni Mahalle Subway Station is 21 minutes.

Serenity Comfort Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 48 out of 89 reviews" "
Rating 8 - Good. 23 out of 89 reviews" "
Rating 6 - Okay. 8 out of 89 reviews" "
Rating 4 - Poor. 6 out of 89 reviews" "
Rating 2 - Terrible. 4 out of 89 reviews" "

9.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

luis

Stayed 7 nights in Mar 2024

8/10 Good

Saban

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 27 nights in Oct 2023

10/10 Excellent

Ammar, Alexandria

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The new hotel location is much better than the old one.
Stayed 2 nights in Nov 2022

8/10 Good

Ahmad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and good location. Staff not too much friendly
Stayed 5 nights in Oct 2022

10/10 Excellent

IOAN, Phoenix

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2022

8/10 Good

Wisam

Stayed 3 nights in Oct 2022

4/10 Poor

william

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Sauna not included / bag incident / location
Problem 1: The listing says there's a sauna and steam room - which is the primary reason why I booked a stay here. Turns out, use of the sauna/steam are NOT included with your stay, and in order to use them.. you must purchase a spa package for approximately 100 euros. Very misleading and disappointing. Problem 2: MY BAG WENT MISSING. I arrived back in my room and my bag was gone. Shortly after my arrival, someone walked into my room with the bag. They said that they didn't have a record of me checking in, so they didn't know why there was a bag in there. My main issue is that my bag was opened and various items were moved around. Were they looking for identification, or were they looking for valuables? I'm not sure. Problem 3: The location is somewhat inconvenient. You can see the Mall of Istanbul, but in order to get there you need to take a taxi. Was alright for the 1 night I stayed there, but I wouldn't want have to do that every time I wanted to go get food. The good: The rooms are nice and clean. The bed is also comfortable. No problems with the wifi.
Stayed 1 night in Oct 2022

8/10 Good

Miguel

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Dogs barking at night,you can open window ,to much noise
Stayed 9 nights in Aug 2022

4/10 Poor

Jehad

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Some of staff don't deal friendly with guests
Stayed 5 nights in Aug 2022

8/10 Good

Amjad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was nice experience with friendly team at the hotel every thinks was good . except 1 issue they don't have iron machine in the hotel it was surprised me really. other thinks are all nice including the breakfast.
Stayed 3 nights in Jul 2022

10/10 Excellent

Raed

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Raed
Amazing hotel
Stayed 1 night in Jul 2022

10/10 Excellent

Yulia

Stayed 1 night in Jul 2022

4/10 Poor

kusay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
bad customer service
Bad customer service, needed to scan a document at the reception as they dont have business centre, reception people dont even acknowledge your presence, they keep talking over the phone or to each other, and when someone answers you, anything can distract them from listening to you. they are very loud when they talk to each other and dont smile. owful feeling when dealing with them
Stayed 5 nights in Jun 2022

10/10 Excellent

Umar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort Hotel is really comfortable I’ve been to so many hotels in Istanbul but comfort is Favorit 👍👍👍👍
Stayed 5 nights in Jun 2022

8/10 Good

nuri levent

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good enough
Stayed 1 night in Jun 2022

8/10 Good

Bruce

Stayed 1 night in Jun 2022

8/10 Good

Ceyhun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

8/10 Good

mohammad, Riyadh

Liked: Cleanliness, staff & service
It was good
Stayed 2 nights in May 2022

6/10 Okay

Amir

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Khawaja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay large nice size rooms, great customer service , beautiful people would book again
Stayed 15 nights in Apr 2022

8/10 Good

Haroutioun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

4/10 Poor

A

Liked: Cleanliness
It was a disappointment stay! Unfortunately location is not ideal for tourists. 5 stars hotel, but missing so many things. The internet is terrible slow & wifi keep disappear. For the amount of money I paid it’s expensive compared to what u deserve. Other point; I asked the receptionist for extension how much the night ? He said 477 TL and he charged me 500 TL ! I kept telling him if u say 477TL why do u charge me 500TL per night !?
Stayed 2 nights in Apr 2022

10/10 Excellent

Syed Shabab Al Daiyan Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Saidamir

Stayed 1 night in Mar 2022

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel...clean..staff are Friendly..location near mall of istanbul And 212 outlet...breakfast is excellent...we did covid test on the hotel
Stayed 2 nights in Mar 2022