6/10 Okay
Nicholas D.
6 May 2024
Liked: Cleanliness
Nice stay but not without issues.
Overall, our stay at this VRBO listing was a mixed bag. The home itself was undeniably beautiful and well-designed, offering ample space for our extended family to enjoy. The backyard amenities, particularly the basketball and pickleball courts, added a lot of fun to our stay.
However, the main feature that drew us to this property—the private pool—turned out to be a major disappointment. Despite our efforts to heat it, the pool remained freezing throughout our stay, rendering it unusable. While the spa heated up quickly and provided some relief, it was disappointing to not be able to fully enjoy the pool as we had hoped.
Communication with the property manager was also lacking, as they were unhelpful in addressing our concerns about the pool and other issues. Additionally, maintenance issues such as the deteriorating kitchen tile grout.
Furthermore, the temperature regulation in the house posed challenges for comfortable sleeping, especially in the basement where it became uncomfortably warm at night. The restriction on thermostat settings exacerbated this issue, causing discomfort for many guests.
Moreover, our initial experience with the pool being over-chemicaled raised concerns about safety, with conflicting information from property management only adding to the confusion.
Overall, while the property had its merits, the issues with the pool, communication, maintenance, and temperature regulation detracted from our overall enjoyment of our stay.
Nicholas D.
Stayed 4 nights in Apr 2024