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"Check and check out is always smooth. Lovely views from all the rooms. The PET-OK rooms are well furnished. Dog run is real grass not cheap artificial turf. Love the heated pool. Breakfast buffet quite good. "

"The room is excellent - the highlight of my trip. The furnishing looks very new. Room is clean. This is the first time I've ever felt like I was treated like a queen. Upon arrival, they helped us park our car and unload our luggage and brought to our room. They took our shoes and stored with them upon arrival. We were greeted with snacks and coffee while waiting for check-in. Then the hotel manager kindly walked us through the hotel amenities and room. They then helped us set up the room for dinner and cleaned the table and set up the bed after dinner. Truly felt like a queen here. The only two things I'd say is if dinner include other meat options (we were pretty sick of eating fish for several days in a row) and getting to the hotel by car was a challenge. There was a very sharp turn so you had to drive out a bit and do a u-turn. After that, there was a very steep downhill. For those driving by car, be careful! Other than that, everything was top notch."

"Amazing Japanese hot spring hotel"

"It feels peace and comfort"

"Excellent location, highly recommended "

"Slightly old world but nice and clean, friendly staff, clean room, lovely pool. "

"The hotel is very modern and new compared to previous stay at kamenoi. The dinner catered is modern japanese/french fusion cuisine "

"The owner is amazing, and we rented the nightwear which was very comfortable! The walls are thin, but we did not have any issues with noisy neighbours. Highly recommend!"

"Excellent customer service all around, Rosita in the Reef Cafe was so friendly! The buffet for breakfast was also very nice."