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"Great buffet dinner and breakfast "

"Bath is good. Staffs are helpful. Some room are noisy from the train. "

"Loved the amazing staff. Rooms with hot tubs and room service were great. Restaurant on site was nice, but more than we were prepared to spend at a restaurant in Japan. We found a couple of nice places in the nearby town where we enjoyed more traditional Japanese-style meals/ambiance. Overall we were very happy with our stay here. But again, hands down the staff was superb. "

"Check and check out is always smooth. Lovely views from all the rooms. The PET-OK rooms are well furnished. Dog run is real grass not cheap artificial turf. Love the heated pool. Breakfast buffet quite good. "

"The room is excellent - the highlight of my trip. The furnishing looks very new. Room is clean. This is the first time I've ever felt like I was treated like a queen. Upon arrival, they helped us park our car and unload our luggage and brought to our room. They took our shoes and stored with them upon arrival. We were greeted with snacks and coffee while waiting for check-in. Then the hotel manager kindly walked us through the hotel amenities and room. They then helped us set up the room for dinner and cleaned the table and set up the bed after dinner. Truly felt like a queen here. The only two things I'd say is if dinner include other meat options (we were pretty sick of eating fish for several days in a row) and getting to the hotel by car was a challenge. There was a very sharp turn so you had to drive out a bit and do a u-turn. After that, there was a very steep downhill. For those driving by car, be careful! Other than that, everything was top notch."

"Wonderful stay, beautiful facilities and rooms and extremely helpful staff! A big thank you to Risa for making our family feel at home! "

"Beautiful area and walkable to the beach"

"The hot springs were really good. The hotel itself seemed a little dated. The restaurant was only available if you reserved in advance. The other restaurant/bar was closed. "

"Very traditional experience to say the least. I really liked the food. The staff is super nice. Bring your dictionary."