DoubleTree by Hilton Hotel Jackson

4.0 star property
Hotel with free parking, a quick walk to Casey Jones Village
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Jackson

Indoor pool, outdoor pool
Exterior
Breakfast, lunch, dinner served; southern cuisine
Premium bedding, pillow-top beds, in-room safe, desk
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Room service
  • Laundry
The price is AU$217
includes taxes & fees
29 Dec - 30 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

Junior Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Shower/bath combination
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Bathrobes
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Bathrobes
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Parlor)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Map
1770 Hwy 45 Byp, Jackson, TN, 38305

What's nearby

  • Casey Jones Village - 9 min walk - 0.8 km
  • Old Hickory Mall - 2 min drive - 2.4 km
  • Union University - 3 min drive - 4.0 km
  • West Tennessee Healthcare Sportsplex - 6 min drive - 8.4 km
  • The Ballpark at Jackson - 8 min drive - 9.2 km

Getting around

  • Memphis International Airport (MEM) - 81 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Logan's Roadhouse - ‬11 min walk
  • ‪Old Country Store - ‬10 min walk
  • ‪Umphy's - ‬5 min walk

About this property

DoubleTree by Hilton Hotel Jackson

Upscale hotel near Casey Jones Village
Located close to Old Hickory Mall and Rusty's TV and Movie Car Museum, DoubleTree by Hilton Hotel Jackson provides a corner/local shop, a terrace and shopping on-site. The on-site southern cuisine restaurant, Twist Grill and Bar, offers breakfast, brunch, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A 24-hour front desk, a vending machine and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All 167 rooms offer comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Bathrooms with designer toiletries and hairdryers
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7 to 15 for adults and USD 7 to 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Twist Grill and Bar

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 6,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7.00 to 15 for adults and USD 7 to 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Jackson
DoubleTree Hilton Jackson
DoubleTree Hotel Jackson
DoubleTree Jackson
Jackson Doubletree
Doubletree By Hilton Jackson
DoubleTree by Hilton Hotel Jackson Hotel
DoubleTree by Hilton Hotel Jackson Jackson
DoubleTree by Hilton Hotel Jackson Hotel Jackson

Frequently asked questions

Does DoubleTree by Hilton Hotel Jackson have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at DoubleTree by Hilton Hotel Jackson?

As of 29 Nov 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jackson on 29 Dec 2024 start from AU$217.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Hotel Jackson pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree by Hilton Hotel Jackson?

Self-parking is free at this property.

What time is check-in at DoubleTree by Hilton Hotel Jackson?

Check-in start time: 4:00 PM; check-in end time: 2:30 AM.

What time is check-out at DoubleTree by Hilton Hotel Jackson?

Checkout is at 11:00 AM.

Where is DoubleTree by Hilton Hotel Jackson located?

Located in the heart of Jackson, this hotel is 0.5 mi (0.8 km) from Casey Jones Village, and within 3 mi (5 km) of Old Hickory Mall and Rusty's TV and Movie Car Museum. Jackson Bowling & Family Fun and Cypress Grove Nature Park are also within 6 mi (10 km).

DoubleTree by Hilton Hotel Jackson Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 458 out of 1038 reviews" "
Rating 8 - Good. 283 out of 1038 reviews" "
Rating 6 - Okay. 150 out of 1038 reviews" "
Rating 4 - Poor. 93 out of 1038 reviews" "
Rating 2 - Terrible. 54 out of 1038 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

SEAN, QUEENS VILLAGE

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

10/10 Excellent

SEAN C, QUEENS VILLAGE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great
Stayed 3 nights in Nov 2024

8/10 Good

William

Stayed 1 night in Nov 2024

8/10 Good

Tillman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The plunger in the sink was stuck in the closed position so the water could not drain. We were there only one night so we did not complain. A maintenance man walked into our room late at night with the door locked to test a TV remote, thinking the room was empty. We were compensated with a continental breakfast, which we believe should be included with the room. We would probably stay at this property again, because the staff was so friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Austin

Liked: Cleanliness
Stayed 4 nights in Nov 2024

6/10 Okay

Hunter

Stayed 1 night in Oct 2024

4/10 Poor

Reginald

My room was not made up during my stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cassie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room and the pool was awesome
Stayed 1 night in Oct 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Nakendra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and friendly staff
Stayed 1 night in Oct 2024

4/10 Poor

Kristi

Travelled with partner
Disliked: Property conditions & facilities
Hotel is in dire need of updating. Sticky floors…no deadbolt on room door…bathroom smelled like raggedy underwear. My husband took a five minute shower in 8 inches of clogged water. Hotel is gross. Reviews can’t be trusted.
Stayed 1 night in Oct 2024

6/10 Okay

Bhaskar

Stayed 3 nights in Oct 2024

4/10 Poor

Edith

Stayed 1 night in Sep 2024

10/10 Excellent

Austin

Stayed 4 nights in Sep 2024

2/10 Terrible

Nicole

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Amma

Never made it. So they took my money
Stayed 1 night in Sep 2024

10/10 Excellent

Vicki, Canon City

Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, clean and comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Ole, Pomona

Stayed 1 night in Aug 2024

10/10 Excellent

CECILIA

Stayed 1 night in Aug 2024

4/10 Poor

CECILIA

Stayed 1 night in Aug 2024

2/10 Terrible

CECILIA

Stayed 1 night in Aug 2024

6/10 Okay

Bobby

Travelled with group
Liked: Staff & service, property conditions & facilities
Stay was find As a reward member I could have gotten cheaper rates and go toward my points Didn’t get rewards AAA or government discount when I asked before booking I was told that it would be applied if cost less I was deceived
Stayed 2 nights in Aug 2024

10/10 Excellent

Cornelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Natonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024