Quality Inn

2.5 star property
Hotel in Jackson with free breakfast and 24-hour front desk
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Reviews

4.4 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • Air conditioning
  • Parking included
  • Free WiFi
The price is AU$84
includes taxes & fees
19 Jan - 20 Jan

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
2001 Shirley Dr, Jackson, MI, 49202

What's nearby

  • Art 634 - 5 min drive - 4.3 km
  • Michigan Theatre of Jackson - 5 min drive - 4.7 km
  • JAX 60 - 7 min drive - 6.0 km
  • Henry Ford Allegiance Health - 7 min drive - 5.5 km
  • Cascade Falls - 8 min drive - 7.7 km

Getting around

  • Jackson Station - 9 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County) - 63 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Panda Express - ‬3 min drive

About this property

Quality Inn

Property highlights
Quality Inn provides amenities, such as free continental breakfast and a business centre. Stay connected with free in-room WiFi.
Other perks include:
  • Free self-parking
  • A vending machine, smoke-free property and a 24-hour front desk
  • Guest reviews give good marks for the overall condition
Room features
All 52 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and free weekday newspapers.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with baths and free toiletries
  • 27-inch TVs with satellite channels
  • On-request microwaves, coffee/tea makers and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

Super 8 Hotel Jackson MI
Super 8 Jackson MI
Super 8 Jackson MI Hotel
Super 8 Wyndham Jackson MI Hotel
Super 8 Wyndham Jackson MI
Quality Inn Hotel
Quality Inn Jackson
Quality Inn Hotel Jackson
Super 8 by Wyndham Jackson MI

Frequently asked questions

Is Quality Inn pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Quality Inn?

As of 3 Jan 2025, prices found for a 1-night stay for 2 adults at Quality Inn on 19 Jan 2025 start from AU$83.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn?

Self-parking is free at this property.

What time is check-in at Quality Inn?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Quality Inn?

Checkout is at 11 AM.

Where is Quality Inn located?

Situated in Jackson, this hotel is within 2 miles (3 km) of R.A. Greene Park, Lions Park and Jackson Crossing Mall. Rod Mills Park and Keeley Park are also within 3 miles (5 km).

Reviews

4.4
Rating 10 - Excellent. 45 out of 791 reviews" "
Rating 8 - Good. 101 out of 791 reviews" "
Rating 6 - Okay. 123 out of 791 reviews" "
Rating 4 - Poor. 195 out of 791 reviews" "
Rating 2 - Terrible. 327 out of 791 reviews" "

4.8/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

4.2/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

4/10 Poor

shane

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Kat

Stayed 1 night in Nov 2024

2/10 Terrible

Caren

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bedbugs in the room. No refund offered.
Stayed 1 night in Dec 2024

2/10 Terrible

Todd

Stayed 2 nights in Nov 2024

4/10 Poor

Yumi

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Not good service
Stayed 1 night in Nov 2024

2/10 Terrible

Zeyuan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Amalia

Disliked: Property conditions & facilities
The bed was extremely soft, which was nice and close to the highway. But the tv wouldn’t work, towels were stained and my room came with no soap. The towel rack was extremely rusted.
Stayed 1 night in Oct 2024

2/10 Terrible

Amanda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty, cups and ice were not available, breakfast was advertised but was not an actual option. I paid for a king bed and the front desk got upset and rolled their eyes when I said I didn’t want the queen room since I had already paid extra for the king. There was construction inside that was loud and messy. No one was at the front desk to check out with in the morning. All around a bad experience unfortunately.
Stayed 2 nights in Oct 2024

4/10 Poor

Erin

Business traveller
Check-in was supposed to be at 3 pm. I arrived at 7:30 and had to wait for staff to finish cleaning my room. Poor lighting in the halls. Average customer service.
Stayed 1 night in Sep 2024

2/10 Terrible

Rochelle

Stayed 1 night in Sep 2024

2/10 Terrible

Eli

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Probably the worst experience I’ve ever had staying in a hotel. Bed sheets had stains when we arrived but they did change them out. Only one light worked in the room my guess is because they didn’t want us to see how terrible the room was. The bathroom was just as bad only one light worked in it the fan squealing was unbearable. The shower head leaked water all over the place and the towel rack was so rusty it left brown stains on the towels. Trust me spend the extra on a better stay somewhere else
Stayed 2 nights in Oct 2024

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They say they're is no supplies in the room nothing. Electric outlet didn't all work. Sheets not fresh. Room smells. No coffee. Never again will go back.
Stayed 2 nights in Sep 2024

2/10 Terrible

Guilbert

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

2/10 Terrible

Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities
Towels were dingy, shower rack not screwed into the wall. There were stains on my sheet, floor not vacuumed and television blurred. I have photos and would like a refund
Stayed 1 night in Oct 2024

2/10 Terrible

Amber

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Andrew

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It was $60 a night. You truly get what you pay for. The property was old and run down, but perfect for a quick sleep and go.
Stayed 2 nights in Sep 2024

2/10 Terrible

Michelle

Travelled with family
Disliked: Property conditions & facilities, room comfort
Worst and most disgusting stay ever.
There is not much more to add from what everyone else has said about this dump except that I was concerned about safety when The outer doors had no locks and anyone could walk into the place at any time of night or day. had to pay a $50 deposit when I checked out, I asked about the refund and some young kid at the front desk. Didn’t look old enough to work there told me you have to wait till 11 o’clock to have it refunded. It is now 8 o’clock in the evening, I have not seen the refund. I do not know the company that owns this quality Inn, but I suggest you have someone come over and look at it.It is the most disgraceful place I have ever been in. I could go on and on about this place, but I think everyone has told their side please take this seriously.
Siding let me know this was not going to be a good experience
This what was left of our smoke detector. Has to be against the law.
Smoke detector up close
Stayed 2 nights in Sep 2024

2/10 Terrible

Charisse

Stayed 1 night in Sep 2024

4/10 Poor

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Melanie, Newport

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had I known how terrible of quality this was I wouldn’t have booked it. It’s not even a get what you pay for it’s overpriced for the abysmal quality. The door didn’t have a secondary safety lock, the peephole had a napkin in it, the place where a fire alarm may have previously been had a paper towel in it, the clean blankets were stained, the ‘clean’ wash cloth in the room had a body hair and was crusty, the toilet seat was broken, the blinds to protect light and privacy had a rip in them and I had to place the chair cushion on the windowsill to prevent someone from potentially looking inside the window. The hotel states it has WiFi but was not provided the WiFi password at check in. The DirectTv the allegedly have only has maybe 10 channels that are fuzzy. They were supposed to just place a hold on the $50 deposit that’s required but instead it cleared through my bank. I tried calling the hotel and the clerk there was extremely rude and condescending and didn’t understand what I was trying to explain to him. Now I have to go through my bank to get my deposit back because it CLEARED through my account instead of it just being a HOLD on my account. When I was told at checkout that it would be REFUNDED to me. 0/10. STAY AWAY FROM THIS PLACE AT ALL COSTS. I have pictures of everything.
Stayed 2 nights in Sep 2024

2/10 Terrible

Susan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet was sticky. No cups in the room. Bugs behind the bathroom door. No liners in any of the garbage cans. You just felt dirty being there.
Stayed 1 night in Sep 2024

4/10 Poor

david

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When checking in the lady was rude and charged my debit card twice without my approval i am dealing with it through my bank bad experience
Stayed 2 nights in Sep 2024

2/10 Terrible

Jeff

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible! Arrived 12 minutes before published check-in & was told to wait 12 minutes before I could check in. Credit card was charged when I gave my name, even though I was not checked in. Staff was unfriendly & literally argued with patrons in the lobby. Weekend breakfast advertised till 9 AM was shut down at 8 AM resulting in breakfast not being provided. They couldn’t program a room key, so a maintenance person took his well worn master key off his keyring & gave it to a patron, causing me to question the level of safety at the facility. Ice & soda machines did not function. Though room had a coffee maker, no coffee or cups were provided. No shampoo, soap, or facial tissue was provided in the room. Multiple customers demanded refunds during my stay. I frequent Jackson regularly, but will never stay at this so called “Quality” Inn again.
Stayed 1 night in Sep 2024

2/10 Terrible

Terri

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bathroom door broken. The bathtub had ducktape on the floor looked like it was a repair. Outside door was propped open with a rock because the security lock was pulled out of the door. Also it was very dirty the bedding and towels were stained. Generally cleaning looked nonexistent.
Stayed 1 night in Sep 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude staff..beds disgusting
Stayed 1 night in Sep 2024