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Candlewood Suites Jacksonville, an IHG Hotel

2.5 star property
Hotel in Jacksonville with fitness centre and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Candlewood Suites Jacksonville, an IHG Hotel

Exterior
BBQ/picnic area
Studio Suite, 1 Queen Bed, Kitchen
Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
The price is AU$122
includes taxes & fees
11 Nov - 12 Nov
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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen (Living and Dining Areas)

Suite, 1 Bedroom, Kitchen (Living and Dining Areas)

Suite, 1 Bedroom, Kitchen (Living and Dining Areas)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Kitchen

Studio Suite, 2 Double Beds, Kitchen

Studio Suite, 2 Double Beds, Kitchen

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Studio Suite, 1 Queen Bed, Kitchen

Studio Suite, 1 Queen Bed, Kitchen

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

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Parking included
Free WiFi
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The price is AU$88
includes taxes & fees
3 Dec - 4 Dec
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About the area

Map
119 Penny Ln, Jacksonville, NC, 28546

What's nearby

  • Coastal Carolina Community College - 15 min walk
  • Jacksonville Mall - 3 min drive
  • Onslow Memorial Hospital - 3 min drive
  • Camp Lejeune Main Gate and Visitor Center - 8 min drive
  • Marine Corps Air Station New River - 10 min drive

Getting around

  • Jacksonville, NC (OAJ-Albert J. Ellis) - 26 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Plaza Del Mariachi - ‬7 min walk
  • ‪Sonic Drive-In - ‬12 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Texas Roadhouse - ‬14 min walk

About this property

Candlewood Suites Jacksonville, an IHG Hotel

Property highlights
Consider a stay at Candlewood Suites Jacksonville, an IHG Hotel and take advantage of dry cleaning/laundry services, a gym and a business centre. Stay connected with free in-room WiFi, and guests can find other amenities, such as a snack bar/deli.
Other perks include:
  • Free self-parking
  • Luggage storage, a front desk safe and smoke-free property
  • Barbecues, a lift and newspapers in the reception
  • Guest reviews say great things about the helpful staff
Room features
All 95 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with cable channels and DVD players
  • Kitchens, fridges and dishwashers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 35.00 per accommodation, per week
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 35.00 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Jacksonville
Candlewood Suites Hotel Jacksonville
Candlewood Suites Jacksonville
Jacksonville Candlewood Suites
Candlewood Suites - Jacksonville Hotel Jacksonville
Candlewood Suites Jacksonville Hotel
Candlewood Jacksonville
Jacksonville Candlewood Suites

Frequently asked questions

Is Candlewood Suites Jacksonville, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 35.00 per accommodation, per week. Service animals are exempt from fees.

How much does it cost to stay at Candlewood Suites Jacksonville, an IHG Hotel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites Jacksonville, an IHG Hotel on 11 Nov 2024 start from AU$122.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Candlewood Suites Jacksonville, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Candlewood Suites Jacksonville, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Candlewood Suites Jacksonville, an IHG Hotel?

Checkout is at 11 AM.

Where is Candlewood Suites Jacksonville, an IHG Hotel located?

Situated in Jacksonville, this hotel is within 1 mile (2 km) of Coastal Carolina Community College, Jacksonville Commons and Richard Ray Park. Challenge Course Park and Jacksonville Mall are also within 2 miles (3 km).

Candlewood Suites Jacksonville, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 305 out of 659 reviews" "
Rating 8 - Good. 197 out of 659 reviews" "
Rating 6 - Okay. 71 out of 659 reviews" "
Rating 4 - Poor. 49 out of 659 reviews" "
Rating 2 - Terrible. 37 out of 659 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shumacher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Katrina

Stayed 1 night in Oct 2024

8/10 Good

Shumacher

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Kevin

Stayed 1 night in Aug 2024

6/10 Okay

Marcos

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Svetlana, Rutland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Aug 2024

4/10 Poor

Christy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Our room was run down the shower had very little pressure.
Stayed 1 night in Aug 2024

10/10 Excellent

Svetlana, Rutland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was affordable and great quality
Stayed 2 nights in Aug 2024

2/10 Terrible

Lindsey, Lexington

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The biggest problem was the window would not lock. They had put a bar in the bottom of the window, but it still opened about 6 inches. The screen had been tampered with as well. We were on the first floor, so that was a big red flag. The dishwasher and microwave did not work. I didn’t talk to staff about these issues, because there were signs up, which told me they knew the room was like that, but still rented it anyways. They did provide another microwave on the counter, which took up counter space. Also, my bill at check out showed almost $20 less than what I was charged, which was confusing. The staff was very nice and friendly, but over all, the space felt unsafe and if we had needed to stay longer than one night, we would have changed hotels.
Stayed 1 night in Jul 2024

2/10 Terrible

angela

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
My room was not right I wasn’t the only person complaining about this I will never book here again
Stayed 3 nights in Jul 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
I loved that there was a mini kitchen area in the room. Very limited gym equipment w/hardly enough washer and dryer machines for all to use.
Stayed 10 nights in Jun 2024

8/10 Good

Danielle, Cortland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Santonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only place I stay while visiting Jacksonville
Stayed 3 nights in Jul 2024

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful, parking is a bit tight but manageable, would stay again.
Stayed 11 nights in Jul 2024

6/10 Okay

Apryl

Travelled with family
Our stay
Our stay was good. The room was spacious, clean, comfortable. Parking on the other hand was not so good. People took 2 spaces or they had big rig trucks taking up space. Then always having to ask for towels and being told different things everyday. Either they would bring it to us, then never got them, when asked was told no.
Stayed 7 nights in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient to everything
We’ve stayed here several times now. It’s quaint and clean. The beds are firm but we don’t mind it. It’s close to any and everything. The staff if very friendly and polite.
Stayed 3 nights in Jul 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have stayed, and the experience was just as good as the first! It was a last-minute booking and I had three guest this time, which they were able to give me two rooms beside each other!
Stayed 1 night in Jun 2024

10/10 Excellent

eric

Stayed 1 night in Jun 2024

10/10 Excellent

Krystal, wyoming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff wws very welcoming and accommodating, made us feel like we were on vacation
Stayed 3 nights in Jun 2024

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was big. Looked just like the pictures with a separate door for the room. A/C worked great. The staff was amazing always greeted our dur babies and us with a smile and wave. They were very accommodating when the 1 wk turned into 1 mth. I would definitely stay here again
Stayed 8 nights in Apr 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice for a quick stay
Staff was super friendly. Hotel was clean and room was very clean. Was very happy with the stay.
Stayed 1 night in Jun 2024

10/10 Excellent

John, Marietta

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet!
Stayed 1 night in Jun 2024

6/10 Okay

Alexander

Liked: Staff & service
Disliked: Cleanliness
I stayed here for a night on the fourth floor. It was mostly quiet. Limited parking late at night, I barely found two available spots with a narrow awkward layout. Insects were crawling in my room at night. Pest control is needed ASAP. Parts of the room and bathroom were aging and dirty. Hygiene is poor and needs improvements.
Stayed 1 night in Jun 2024

10/10 Excellent

Eric

Travelled with family
N/A
Stayed 1 night in Jun 2024

4/10 Poor

Tyler

Disliked: Cleanliness, room comfort
Sorry to say I will not be staying here again.
Overall, the stay could have been worse, but the service was not good. I wasn’t greeted or told hello when I walked through the lobby on multiple occasions. There was also an awful smell that remained in the hallways of the hotel. I was not comfortable during my stay by myself either, I will not be staying here again. I’ve stayed here in the past but it’s a lot worse than it was.
Stayed 5 nights in May 2024