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DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property
Experience a perfect blend of comfort and convenience near downtown Jacksonville's top attractions.

Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

Exterior
Front of property - evening/night
Reception
View from property
View from property
Overlooking the St. Johns River, DoubleTree by Hilton Hotel Jacksonville Riverfront offers a vibrant retreat with two on-site restaurants serving American cuisine and kids' meals. Unwind at the poolside bar or take in city views from the terrace, while staying connected with free WiFi and keeping fit at the 24-hour gym.

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast available
  • Air conditioning
  • Gym
The current price is AU$247
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Suite, 1 King Bed

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Premium bedding
  • 28 sq m
  • River view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, River View

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Studio, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed (Riverfront)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Sofa bed
  • 21 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Riverfront)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds (Riverfront)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 21 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed (Riverfront)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Jetted Tub

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Jetted Tub

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Premium bedding
  • 27.9 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Hyatt Regency Jacksonville

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, (1172)
The price is AU$357
includes taxes & fees
2 Mar - 3 Mar
Hyatt Regency Jacksonville
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About the area

Map
1201 Riverplace Boulevard, Jacksonville, FL, 32207

What's nearby

  • Museum of Science and History - 5 min walk
  • Florida Theatre - 16 min walk
  • VyStar Veterans Memorial Arena - 4 min drive
  • EverBank Stadium - 5 min drive
  • Daily's Place - 5 min drive

Getting around

  • Riverplace Station - 3 min walk
  • Jacksonville Station - 11 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬1 min walk
  • ‪Morton's The Steakhouse - ‬16 min walk
  • ‪The Southern Grill - ‬3 min walk
  • ‪St Johns Provision - ‬2 min walk
  • ‪River Club - ‬15 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

Upscale hotel near VyStar Veterans Memorial Arena
Located close to Museum of Science and History and Jacksonville Museum of Modern Art, DoubleTree by Hilton Hotel Jacksonville Riverfront provides a poolside bar, a corner/local shop and a terrace. At the two on-site restaurants, enjoy breakfast, dinner, children's meals and American cuisine. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as 2 bars and a 24-hour gym.
You'll also find perks such as:
  • An outdoor pool with free cabanas and sunloungers
  • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
  • Express check-in, a gift shop and smoke-free property
  • A vending machine, a porter/bellboy and a lift
  • Guest reviews say great things about the helpful staff and location
Room features
All 293 rooms include comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • 42-inch LCD TVs with premium channels
  • Balconies, coffee/tea makers and heating

Languages

Arabic, Bosnian, Chinese (Mandarin), Croatian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ruth's Chris
  • St. Johns Provision Co.

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 19 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (75 centimetre high)
  • Lift (105 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50.00 per pet, per stay (maximum USD 99 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 19.95 for adults and from USD 11.00 for children
  • Covered self-parking fee: USD 20.00 per day (in/out privileges)
  • Valet parking fee: USD 26.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay (maximum USD99 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Frequently asked questions

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a pool?

Yes, this property has an outdoor pool. Pool access is from 6 AM to 10:00 PM.

How much does it cost to stay at DoubleTree by Hilton Hotel Jacksonville Riverfront?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jacksonville Riverfront on 16 Mar 2025 start from AU$247.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Hotel Jacksonville Riverfront pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Self-parking is available for USD 20.00 per day. Valet parking is available for USD 26.00 per day.

What time is check-in at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Check-in start time: 4 PM; check-in end time: 2 AM.

What time is check-out at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Checkout is at 11 AM.

Where is DoubleTree by Hilton Hotel Jacksonville Riverfront located?

Located in Downtown Jacksonville, this hotel is within 1 mi (2 km) of Museum of Science and History, Jacksonville Museum of Modern Art and San Marco Theatre. VyStar Veterans Memorial Arena and Daily's Place are also within 2 mi (3 km). Riverplace Station is only a 3-minute walk and San Marco Station is 6 minutes.

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.6
Rating 10 - Excellent. 363 out of 1215 reviews
Rating 8 - Good. 195 out of 1215 reviews
Rating 6 - Okay. 286 out of 1215 reviews
Rating 4 - Poor. 184 out of 1215 reviews
Rating 2 - Terrible. 187 out of 1215 reviews

6.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Antwan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Showersbdidnt drain properly in two rooms
Stayed 2 nights in Feb 2025

2/10 Terrible

Brenda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms had moldy carpet, backed up showers, wallpaper falling out & furniture dent and broken
Stayed 2 nights in Feb 2025

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay
Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness
Stayed 3 nights in Jan 2025

4/10 Poor

Andree

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The carpet in the room was dirty, chipping paint on the door, dirty tub, dirty curtain, air conditioning handler extreme noisy preventing one from having a restful sleep. The hotel wouldn't give me a refund as the reservation was made through you.
Stayed 3 nights in Feb 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially Latoya, was professional. Courteous, knowledgeable, and patient. The breakfast was really good, with a great selection of items. The hotel rooms need an update, but was clean and convenient. The area surrounding the hotel was adjacent to the Riverwalk. Close to the performing arts center, museum and restaurant. I would recommend it.
Stayed 2 nights in Feb 2025

10/10 Excellent

Matthew, Ticonderoga

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is outdated and needs updating. Road noise is bothersome. Great view of the river and fountains Very nice spacious rooms
Stayed 3 nights in Jan 2025

10/10 Excellent

Takera

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about it
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. The location was perfect with a beautiful view of the river and downtown. Close to the stadium, right on the water. Loved the mid century modern exterior. Room was great- the balcony was so nice to have- loved the ability to have fresh air in the room. Yes the rooms are very 2015 and “outdated” but it was clean. Staff was fantastic. I will stay here again and again.
Stayed 2 nights in Jan 2025

6/10 Okay

Ryan

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Water was turned off one night for sewer maintenance. Hot water service was out for most of a different day.
Stayed 5 nights in Jan 2025

8/10 Good

Mike L

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice , the only thing was the shower didnt have hot water only look warm
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Ehiosasele

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean
Stayed 2 nights in Jan 2025

8/10 Good

LaToya

Liked: Amenities
The staff at the front desk were very professional and nice. The room was very cleaned. During my stay I was given cleaned towels and a well made bed every day. I would highly recommend this spot.
Stayed 3 nights in Jan 2025

6/10 Okay

Kienan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms need updating. Didn’t sleep much due to terrible bed and noisy neighbors at 2am
Stayed 1 night in Jan 2025

6/10 Okay

Francis

Travelled with partner
Liked: Staff & service
Property is quite dated. No fridge in the rooms?? Old lamps.
Stayed 1 night in Jan 2025

10/10 Excellent

Yulei

Stayed 3 nights in Jan 2025

10/10 Excellent

Trevin

Stayed 2 nights in Jan 2025

2/10 Terrible

Gillian

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures on the ad did NOT match the hotel. moldy , mildewy and the bathrooms are tore up and filthy.
Stayed 3 nights in Jan 2025

4/10 Poor

Konstantin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room didn’t have a fridge or a microwave. Didn’t have water either. Had to go to the gym to get some water. Bathroom wallpaper was in bad shape, and shelves were broken. Room felt very outdated and there a lot of wind coming through he glass sliding door. Had to pay $20 for Parking each night, even though the gates were open the entire time. Gym was good though.
Stayed 3 nights in Jan 2025

6/10 Okay

Matthew

Liked: Staff & service
Bathroom wasn’t great bfast not good
Stayed 2 nights in Jan 2025

6/10 Okay

Kian

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff were great and location convenient, though the fire alarms and very dirty rooms/halls were a bit off-putting. I could not see paying this rate again for this hotel without them renewing and cleaning it up.
Stayed 3 nights in Jan 2025

8/10 Good

Annie L

Liked: Cleanliness
Stayed 2 nights in Jan 2025

6/10 Okay

Shanice

Stayed 2 nights in Jan 2025

4/10 Poor

Mykeia

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
For starters, when I first checked into my room the heat didn’t work inside the room. They switched my room to a smaller room. There’s no refrigerator or microwave in the room. For the price I paid for this room over three hundred dollars for two nights it wasn’t up to my standards. Furniture had water damage. I found hair in the shower. For the price it was horrible. Bothe sides of the hotel had balconies in the rooms but only one side had chairs and a table on the balcony which is insane to me. We had to evacuate because someone started a fire in a room. Was told I couldn’t get a late check out at 12pm. I won’t ever stay there again. Wish I could’ve gotten a refund and booked another hotel.
Stayed 2 nights in Jan 2025