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Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel

2.5 star property
Jacksonville hotel in Northwest with free breakfast and fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel

Exterior
Outdoor pool, pool loungers
Suite, Multiple Beds (Additional Living Area)
Free buffet breakfast
Standard Room | Bathroom

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
The price is AU$187
Price available on 10/11/2024
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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed (Additional Living Area)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Multiple Beds (Additional Living Area)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Comm, Roll Shwr)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Comm, Roll Shwr)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Fairfield Inn & Suites Jacksonville West/Chaffee Point
Pool
Breakfast included
Pet-friendly
Free WiFi
8.6 out of 10, Excellent, (582)
The price is AU$197
includes taxes & fees
15 Nov - 16 Nov
Fairfield Inn & Suites Jacksonville West/Chaffee Point

About the area

Map
537 Chaffee Point Blvd, Jacksonville, FL, 32221

What's nearby

  • Crystal Springs Park - 4 min drive
  • Jacksonville Equestrian Center - 11 min drive
  • EverBank Stadium - 18 min drive
  • Jacksonville Naval Air Station - 19 min drive
  • Jacksonville Zoo and Gardens - 22 min drive

Getting around

  • Jacksonville Station - 19 min drive
  • Jacksonville International Airport (JAX) - 27 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Whataburger - ‬9 min drive
  • ‪Golden Corral - ‬9 min drive
  • ‪Subway - ‬9 min drive
  • ‪McDonald's - ‬9 min drive

About this property

Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel

Hotel located in Northwest
You can look forward to a free breakfast buffet, a terrace and dry cleaning/laundry services at Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre.
Additional perks include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • A 24-hour front desk, meeting rooms and free newspapers
  • Smoke-free property, a banquet hall and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 80 rooms boast comforts such as air conditioning, as well as perks such as free WiFi and desk chairs.
More amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/bath combinations and hairdryers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50, per accommodation, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Chaffee Jacksonville
Holiday Inn Express Hotel And Suites Chaffee
Holiday Inn Express Hotel Suites Chaffee
Holiday Inn Express Suites Chaffee Jacksonville West

Frequently asked questions

Does Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel on 10 Nov 2024 start from AU$186.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a deposit of USD 50 per stay and a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel?

Check-in start time: 3 PM; check-in end time: 2:00 AM.

What time is check-out at Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel?

Checkout is at 11 AM.

Where is Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel located?

Located in Northwest, this hotel is within 3 miles (5 km) of Crystal Springs Park, Panther Creek Golf Club and Pope Duval Park. Camp Milton and Bent Creek Golf Course are also within 6 miles (10 km).

Holiday Inn Express & Suites Chaffee-Jacksonville West, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 329 out of 519 reviews" "
Rating 8 - Good. 116 out of 519 reviews" "
Rating 6 - Okay. 36 out of 519 reviews" "
Rating 4 - Poor. 24 out of 519 reviews" "
Rating 2 - Terrible. 14 out of 519 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gwendolyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 4 nights in Oct 2024

10/10 Excellent

marcus, Jacksonville

Stayed 1 night in Sep 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the staff were friendly
Stayed 2 nights in Oct 2024

6/10 Okay

Serra, Seffner

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was terrible.
Stayed 1 night in Sep 2024

10/10 Excellent

Barrington

Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was under renovation but everything else was expected of Holiday Inn standard.
Stayed 1 night in Sep 2024

2/10 Terrible

Cicely

Stayed 2 nights in Aug 2024

8/10 Good

Celeste

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean even during renovations.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amy C

Liked: Property conditions & facilities
Comfortable beds and very clean room.
Stayed 1 night in Aug 2024

10/10 Excellent

Camie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Room comfortable. Easy of checking in and out.
Stayed 2 nights in Aug 2024

4/10 Poor

Ronald

Stayed 1 night in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 4 nights in Jun 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff. The room was very clean and well stocked. The only thing was a concern was they are in the middle of doing renovations to the front lobby and the area for the breakfast and coffee was not available. The staff did make sure we had coffee and muffins before leaving in the morning.
Stayed 1 night in Jul 2024

6/10 Okay

Pamela

Liked: Staff & service
Was under construction didn’t have my own room key Maintenance guy had to let us in and out of our room and in the middle of the night another patron told him it was there room and he tried to open our to doer around midnight , but he did apologize for it it but scared the dickens out of me
Stayed 1 night in Jul 2024

4/10 Poor

Summer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When I booked my stay at this hotel I was never informed that they were working on the entire lobby floors. The entire lobby and downstairs area flooring was all pulled up. They only had one elevator available with a note up that the floors were being worked on but not a single worker was around and the entire 5 days I was there no progress was done to the floors. The breakfast was not as described on the website and was absolutely terrible and not a full breakfast and on our floor the ceiling was leaking water from the rain. Also the cleaning staff would forget to leave towels in our room when they came in to make the bed. I will never be staying here again.
Stayed 4 nights in Jul 2024

8/10 Good

Andra

Stayed 1 night in Jul 2024

10/10 Excellent

Pamela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanest hotel room ever I stayed in and I’m 68..
When I first walked in the lobby was under renovation which kind of shocked me wasn’t ready for that. Then when I got to the room it was amazing. It was the cleanest room in a hotel I have ever seen. It was immaculate. The bathroom was spotless it looked like it was new. The chrome fixtures even shined. I was extremely impressed. The staff was very very nice.
Stayed 1 night in Jul 2024

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities
Under construction and not clean. Staff was rude!
Stayed 3 nights in Jul 2024

10/10 Excellent

christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice renovations
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Ignacio

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't know there was construction in the lobby, and this information wasn't shared when booking the room. The room wasn't cleaned after the first night and I had to go to the lobby to get towels. The next morning at 11:01 we received a phone call asking when we are leaving the room, which was annoying since their service was not adequate during our stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for all your help even during your remodel
Stayed 1 night in Jul 2024