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Hyatt Regency Jacksonville

4.0 star property
Riverwalk Jacksonville hotel in Downtown Jacksonville with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Jacksonville

Lobby
Exterior
Suite (St Johns)
Exterior
Lobby sitting area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
The price is AU$254
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Shower/bath combination
Hairdryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Room, 2 Queen Beds, River View

Room, 2 Queen Beds, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 34 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2015
Premium bedding
Shower/bath combination
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Shower/bath combination
  • 69 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Combined shower/bathtub, hair dryer, towels

Club Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
  • 34 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Combined shower/bathtub, hair dryer, towels

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (St Johns)

Suite (St Johns)

Suite (St Johns)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Shower/bath combination
  • City view
  • Sleeps 5
  • 1 King Bed

Similar properties

Lobby

Marriott Jacksonville Downtown

Pool
Pet-friendly
Free WiFi
Restaurant
8.2 out of 10, Very good, (1019)
The price is AU$176
includes taxes & fees
22 Dec - 23 Dec
Marriott Jacksonville Downtown
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About the area

Map
225 E Coastline Dr, Jacksonville, FL, 32202

What's nearby

  • Florida Theatre - 4 min walk - 0.4 km
  • Times-Union Center for the Performing Arts - 8 min walk - 0.7 km
  • Baseball Grounds of Jacksonville - 17 min walk - 1.4 km
  • VyStar Veterans Memorial Arena - 18 min walk - 1.6 km
  • EverBank Stadium - 3 min drive - 2.1 km

Getting around

  • Jacksonville Central Station - 11 min walk
  • Jacksonville Station - 16 min drive
  • Jacksonville International Airport (JAX) - 20 min drive

Restaurants

  • ‪Morton's The Steakhouse - ‬1 min walk
  • ‪Super Food and Brew - ‬7 min walk
  • ‪Spliff's Gastropub - ‬5 min walk
  • ‪Ruby Beach Brewing - ‬4 min walk
  • ‪River Club - ‬7 min walk

About this property

Hyatt Regency Jacksonville

Upscale hotel near Florida Theatre
Located close to Times-Union Center for the Performing Arts and VyStar Veterans Memorial Arena, Hyatt Regency Jacksonville provides a poolside bar, a terrace and a coffee shop/cafe. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • An outdoor pool with sunloungers
  • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
  • Express check-in, wedding services and a TV in reception
  • Smoke-free property, a reception hall and a ballroom
  • Guest reviews say great things about the helpful staff and location
Room features
All 951 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and hairdryers
  • Flat-screen TVs with premium channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 29 per day; includes in/out privileges)
  • Valet parking on site (USD 39 per day; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 26.95 for adults and USD 10.95 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Market
  • SHOR Seafood Grill
  • Tavern

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 116,000 square feet of conference space
  • Business centre

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 23 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Free cots are available on request at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 26.95 for adults and from USD 10.95 for children
  • Self-parking fee: USD 29 per day (in/out privileges)
  • Valet parking fee: USD 39 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Jacksonville
Hyatt Jacksonville Regency
Hyatt Regency Hotel Jacksonville
Hyatt Regency Jacksonville
Jacksonville Hyatt
Jacksonville Hyatt Regency
Jacksonville Regency
Regency Hyatt
Regency Jacksonville
Hyatt Jacksonville Riverfront
Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Jacksonville
Hyatt Regency Jacksonville Hotel Jacksonville

Frequently asked questions

Does Hyatt Regency Jacksonville have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hyatt Regency Jacksonville?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Hyatt Regency Jacksonville on 26 Nov 2024 start from AU$253.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Jacksonville pet-friendly?

Yes, Hyatt Regency Jacksonville allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 100 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Hyatt Regency Jacksonville?

Self-parking is available for USD 29 per day. Valet parking is available for USD 39 per day.

What time is check-in at Hyatt Regency Jacksonville?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM.

What time is check-out at Hyatt Regency Jacksonville?

Checkout is at 11:00 AM.

Where is Hyatt Regency Jacksonville located?

Located in Downtown Jacksonville, this hotel is within a 10-minute walk of Florida Theatre and Times-Union Center for the Performing Arts. Baseball Grounds of Jacksonville and VyStar Veterans Memorial Arena are also within 1 mi (2 km). Jacksonville Central Station is 11 minutes by foot and James Weldon Johnson Park Station is 13 minutes.

Hyatt Regency Jacksonville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 737 out of 1174 reviews" "
Rating 8 - Good. 243 out of 1174 reviews" "
Rating 6 - Okay. 85 out of 1174 reviews" "
Rating 4 - Poor. 61 out of 1174 reviews" "
Rating 2 - Terrible. 48 out of 1174 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dorcas Ocampo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 2 nights in Nov 2024

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Damaris

Stayed 2 nights in Oct 2024

8/10 Good

Nino, Detroit

Stayed 1 night in Oct 2024

8/10 Good

Janna

Business traveller
Liked: Amenities
It seemed like it needs a refresh. I thought the hallways had a mild unpleasant smell that they tried to cover with scent. My bathroom had a chipped counter that had been repaired. When I called the front desk the first day to say I'm allergic to down pillows, I was first told to just feel the pillows for feathers and not use those! Didn't send any new pillows. That didn't work, and I woke up stuffed up. So I called again and they brought foam pillows and replaced the down comforter.
Stayed 4 nights in Nov 2024

4/10 Poor

Helene

Travelled with group
Disliked: Cleanliness
The room was not properly cleaned for our stay. When I went to shower in the morning there was hair all over the shower wall and tub as well as a dirty used wash rag hanging from the shower rod. It was rather upsetting to discover the next day and realizing we just spent the night in a room that wasn’t cleaned.
Stayed 1 night in Nov 2024

4/10 Poor

Stacey

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Stayed 3 nights in Oct 2024

10/10 Excellent

Prodyot

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a beautiful river view room-
Stayed 2 nights in Nov 2024

10/10 Excellent

Lasenta

Stayed 1 night in Oct 2024

10/10 Excellent

Gregory, Tampa

Stayed 4 nights in Oct 2024

10/10 Excellent

Jess

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great one stop hotel. Was in Jacksonville for a football game.
Stayed 3 nights in Oct 2024

8/10 Good

Jari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for an NFL game. Was in walkable distance to stadium. Very clean and nice staff. Restaurant was good too.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alfred Wm. Schneble

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to court
Stayed 1 night in Oct 2024

10/10 Excellent

William

Stayed 2 nights in Oct 2024

8/10 Good

Amber N.

Liked: Amenities, property conditions & facilities
Hotel was nice and clean. Room was hot though. I’d stay here again as long as I brought a fan.
Stayed 2 nights in Oct 2024

8/10 Good

Debra

Travelled with family
Liked: Staff & service, property conditions & facilities
The hotel is pretty nice in itself, however we had someone's fake eyelash on her bathroom vanity when we checked in. I thought it was funny until my husband said that means they didn't even wipe down the counter because if they did that eyelash wouldn't be there. Also there's not a lot of places to eat around there for a decent meal that's not fast food. We ended up eating at a restaurant in the hotel. We were told it was going to be a 25-minute wait, it ended up being an hour. We ordered drinks immediately and that took 20 minutes to get to the table. We ordered our entrees and that took 30 minutes and wouldn't you know it, are entrees got delivered to the table next to us on accident so then we had to wait longer for the entrees to be remade. It's a very large Hotel, and I guess because it was Sunday not a lot of places were open, but the area surrounding this hotel is not the greatest neighborhood.
Stayed 1 night in Oct 2024

6/10 Okay

Glenn

Disliked: Amenities
The dining available inside the hotel was over crowded and long lines and waits. There was a football game that brought a lot of travelers from Wisconsin so guessing the rooms were near capacity.
Stayed 2 nights in Oct 2024

10/10 Excellent

Doralyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall we had a good stay at this hotel. Lots of rooms, lots of elevators, lots of staff and everyone was super-nice and friendly. Two beefs: the amount of time it took for us to have dinner served in one of their on-site restaurants (we were there for a full hour before food was served, two and a half hours total) and how incredibly low the toilet in our room was. We're not handicapped per se, but we're both very tall and the low toilet, in my opinion, is what takes this property from a five-star to a four. ALSO...watch out around the beds. There are metal things that stick out and smack you in the ankle.
Stayed 1 night in Oct 2024

4/10 Poor

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Alesia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The valet parking was horrific. I have stayed in this hotel before and never had such a problem. Valet was rude and in your face. I saw attendants block customers from entering the hotel demanding to show their room key. I was demanded to tell the attendants what I was doing there, blocking me from exiting my car. It was weird. All weekend. It was horrible.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brandon

Liked: Property conditions & facilities
The only place I stay when visiting home Morton’s is my favorite steakhouse and the bar is fantastic
Stayed 2 nights in Oct 2024