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Hyatt Regency Jacksonville

4.0 star property
Relax by the pool or savor kids' meals in a vibrant setting.

Photo gallery for Hyatt Regency Jacksonville

Lobby
Lobby sitting area
Exterior
Suite (St Johns)
Exterior
Located near Florida Theatre, Hyatt Regency Jacksonville offers a warm welcome with an outdoor pool and sun loungers. Unwind at the poolside bar or enjoy American cuisine at one of three on-site restaurants.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • Pet-friendly
  • Housekeeping
  • Breakfast available
The current price is AU$357
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Hairdryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 34 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2015
Premium bedding
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • 69 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • 34 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (St Johns)

Suite (St Johns)

Suite (St Johns)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • City view
  • Sleeps 5
  • 1 King Bed

Similar properties

Lobby

Southbank Hotel by Marriott Jacksonville Riverwalk

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
8.2 out of 10, Very good, 1,327 reviews
The price is AU$249
includes taxes & fees
16 Mar - 17 Mar
Southbank Hotel by Marriott Jacksonville Riverwalk
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About the area

Map
225 E Coastline Dr, Jacksonville, FL, 32202

What's nearby

  • Florida Theatre - 4 min walk
  • Times-Union Center for the Performing Arts - 8 min walk
  • VyStar Veterans Memorial Arena - 18 min walk
  • EverBank Stadium - 3 min drive
  • Daily's Place - 3 min drive

Getting around

  • Jacksonville Central Station - 11 min walk
  • Jacksonville Station - 16 min drive
  • Jacksonville International Airport (JAX) - 20 min drive

Restaurants

  • ‪Morton's The Steakhouse - ‬1 min walk
  • ‪Super Food and Brew - ‬7 min walk
  • ‪Spliff's Gastropub - ‬5 min walk
  • ‪Ruby Beach Brewing - ‬4 min walk
  • ‪River Club - ‬7 min walk

About this property

Hyatt Regency Jacksonville

Upscale eco-certified hotel near Florida Theatre
Located close to Times-Union Center for the Performing Arts and VyStar Veterans Memorial Arena, Hyatt Regency Jacksonville provides a poolside bar, a terrace and a coffee shop/cafe. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • An outdoor pool with sunloungers
  • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
  • Express check-in, smoke-free property and a 24-hour front desk
  • Multilingual staff, free newspapers and a vending machine
  • Guest reviews say great things about the helpful staff and location
Room features
All 951 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and hairdryers
  • Flat-screen TVs with premium channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 34 per day; includes in/out privileges)
  • Valet parking on site (USD 44 per day; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 26.95 for adults and USD 10.95 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Market
  • SHOR Seafood Grill
  • Tavern

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 116,000 square feet of conference space
  • Business centre

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 23 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Free cots are available on request at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 26.95 for adults and from USD 10.95 for children
  • Self-parking fee: USD 34 per day (in/out privileges)
  • Valet parking fee: USD 44 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Jacksonville
Hyatt Jacksonville Regency
Hyatt Regency Hotel Jacksonville
Hyatt Regency Jacksonville
Jacksonville Hyatt
Jacksonville Hyatt Regency
Jacksonville Regency
Regency Hyatt
Regency Jacksonville
Hyatt Jacksonville Riverfront
Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Jacksonville
Hyatt Regency Jacksonville Hotel Jacksonville

Frequently asked questions

Does Hyatt Regency Jacksonville have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hyatt Regency Jacksonville?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Jacksonville on 2 Mar 2025 start from AU$357.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Jacksonville pet-friendly?

Yes, Hyatt Regency Jacksonville allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 100 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Hyatt Regency Jacksonville?

Self-parking is available for USD 34 per day. Valet parking is available for USD 44 per day.

What time is check-in at Hyatt Regency Jacksonville?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM.

What time is check-out at Hyatt Regency Jacksonville?

Checkout is at 11:00 AM.

Where is Hyatt Regency Jacksonville located?

Located in Downtown Jacksonville, this eco-certified hotel is within a 10-minute walk of Florida Theatre and Times-Union Center for the Performing Arts. Baseball Grounds of Jacksonville and VyStar Veterans Memorial Arena are also within 1 mi (2 km). Jacksonville Central Station is 11 minutes by foot and James Weldon Johnson Park Station is 13 minutes.

Hyatt Regency Jacksonville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 753 out of 1174 reviews
Rating 8 - Good. 230 out of 1174 reviews
Rating 6 - Okay. 84 out of 1174 reviews
Rating 4 - Poor. 55 out of 1174 reviews
Rating 2 - Terrible. 52 out of 1174 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Andrew W

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice property, rooms are clean with nice views, and the staff were very accommodating
Stayed 1 night in Feb 2025

8/10 Good

Carrie

Travelled with partner
Location is fair. Hotel is lovely. We were happy with our stay
Stayed 1 night in Feb 2025

4/10 Poor

Christopher

Travelled with partner
Disliked: Staff & service
The property is fine. The check-in was quick but the individual we spoke to did not mention that they downgraded the room from a king to double queens (which is generous to the actual size of the beds). They moved us to a different king that had "just opened up" and then charged us to upgrade to it as it was a river view (which I believed I had booked already but my itinerary doesn't mention the view, so who knows). I understand that things happen, I just hate being treated like I did something wrong in the process.
Stayed 1 night in Feb 2025

10/10 Excellent

Suania

Liked: Amenities
Hermoso, limpio y con excelente vista
Stayed 1 night in Feb 2025

10/10 Excellent

Monteria

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it my family and I always travel here when we’re in town
Stayed 1 night in Jan 2025

10/10 Excellent

JUAN PABLO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Feb 2025

2/10 Terrible

Candace

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only if I enjoyed being double billed for my stay so no never ag a in
Stayed 1 night in Jan 2025

10/10 Excellent

Helena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and the view and everything about the hotel. The area did not feel safe or walkable except for a few feet of the waterfront .
Stayed 1 night in Feb 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Room overlooking the river was nice!
Stayed 2 nights in Jan 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and the room was very clean
Stayed 1 night in Feb 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Randy

Travelled with family
Liked: Staff & service
Valet was not the friendliest, was in self park lane and they still took my key fob, gave me the wrong key fob and didn’t discover this for a couple of hours. Was able to move and park the car with my wife key fob, original valet person was rude and demanding
Stayed 2 nights in Jan 2025

10/10 Excellent

Cecilia

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff and dining options on site and off site were awesome!
Stayed 4 nights in Jan 2025

10/10 Excellent

Colleen, Durham

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and very clean!
Stayed 1 night in Dec 2024

10/10 Excellent

DAndra

Stayed 4 nights in Jan 2025

2/10 Terrible

Luda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good experience
Stayed 2 nights in Jan 2025

6/10 Okay

Carl

Stayed 1 night in Dec 2024

10/10 Excellent

Cy

Liked: Cleanliness, property conditions & facilities
It was great
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service
Staff were polite and helpful and went above and beyond to put my two rooms together and meet our allergy needs. The hotel is older and needs an update but our room was clean and had the most comfortable beds and pillows. The river view was amazing! Would definitely return!
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jacqueline K, Pensacola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, multiple restaurant options, and Perfect location for attending event at Ever Bank Stadium
Stayed 2 nights in Jan 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, easy access to downtown
Stayed 2 nights in Jan 2025

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024