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Marriott Jacksonville Downtown

4.0 star property
Riverwalk hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Marriott Jacksonville Downtown

Lobby
Premium bedding, down duvets, pillow-top beds, in-room safe
Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Premium bedding, down duvets, pillow-top beds, in-room safe
Beach

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Pet-friendly
  • Breakfast available
  • Air conditioning
The current price is AU$282
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, City View, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Hyatt Regency Jacksonville

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, (1192)
The price is AU$358
includes taxes & fees
15 Mar - 16 Mar
Hyatt Regency Jacksonville
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About the area

Map
245 Water St, Jacksonville, FL, 32202

What's nearby

  • Times-Union Center for the Performing Arts - 1 min walk - 0.1 km
  • Florida Theatre - 11 min walk - 0.9 km
  • Prime F. Osborn III Convention Center - 11 min walk - 1.0 km
  • VyStar Veterans Memorial Arena - 3 min drive - 2.4 km
  • EverBank Stadium - 4 min drive - 2.9 km

Getting around

  • Jacksonville Central Station - 3 min walk
  • Jacksonville Station - 10 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 25 min drive

Restaurants

  • ‪Jacoby Symphony Hall - ‬1 min walk
  • ‪Rojas Pizza - ‬5 min walk
  • ‪River Club - ‬6 min walk
  • ‪Jim & Jan Moran Theater - ‬1 min walk
  • ‪Urban Grind Coffee Company - ‬6 min walk

About this property

Marriott Jacksonville Downtown

Upscale hotel near Times-Union Center for the Performing Arts
Located close to Museum of Contemporary Art Jacksonville and Florida Theatre, Marriott Jacksonville Downtown provides a corner/local shop, a coffee shop/cafe and a garden. The on-site American cuisine restaurant, JBar, offers lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sunloungers
  • Full breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • A computer station, multilingual staff and a porter/bellboy
  • Concierge services, luggage storage and wedding services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 354 rooms have comforts, such as premium bedding and air conditioning, in addition to perks, such as separate sitting areas and bathrobes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with designer toiletries and shower/bath combinations
  • 42-inch HDTVs with premium channels
  • Separate sitting areas, recycling and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 36 per night; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • JBar
  • Juliettes Bistro

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (12,972 square foot of space)

Outdoors

  • Garden
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lift
  • Pool access ramp on site
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 24 2025 to July 1 2025 (dates subject to change):
  • Dining venue(s)
The property will be renovating from 4 February 2025 to 1 July 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 34 kg per pet
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Valet parking fee: USD 36 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Children under 12 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Hotel Omni Jacksonville
Jacksonville Omni
Jacksonville Omni Hotel
Omni Hotel Jacksonville
Omni Jacksonville
Omni Jacksonville Hotel

Frequently asked questions

Does Marriott Jacksonville Downtown have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Marriott Jacksonville Downtown?

As of 6 Mar 2025, prices found for a 1-night stay for 2 adults at Marriott Jacksonville Downtown on 23 Mar 2025 start from AU$282.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Marriott Jacksonville Downtown pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 34 kg per pet. There's a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Marriott Jacksonville Downtown?

Valet parking is available for USD 36 per night.

What time is check-in at Marriott Jacksonville Downtown?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM.

What time is check-out at Marriott Jacksonville Downtown?

Checkout is at 11:00 AM.

Where is Marriott Jacksonville Downtown located?

Located in Downtown Jacksonville, this hotel is within a 10-minute walk of Times-Union Center for the Performing Arts and Museum of Contemporary Art Jacksonville. Florida Theatre is 0.5 mi (0.9 km) away. Jacksonville Central Station is only a 3-minute walk and Jefferson Station is 8 minutes.

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Marriott Jacksonville Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 535 out of 1007 reviews
Rating 8 - Good. 210 out of 1007 reviews
Rating 6 - Okay. 121 out of 1007 reviews
Rating 4 - Poor. 65 out of 1007 reviews
Rating 2 - Terrible. 76 out of 1007 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Clifford

Large comfortable room, quiet, and located adjacent to the Performing Arts Center. Staff and valet service were friendly. I would stay there for any future trips.
Stayed 1 night in Feb 2025

10/10 Excellent

Justin

Great
Stayed 1 night in Feb 2025

10/10 Excellent

DaRell

Convenient location was therefore a tattoo convention very accessible property was decent
Stayed 2 nights in Jan 2025

10/10 Excellent

Mario

Dave the bartender was an amazing gentleman all around staff were great....
Stayed 2 nights in Jan 2025

10/10 Excellent

Maishie

Nice
Stayed 1 night in Feb 2025

10/10 Excellent

Brandon

All the amenities and hospitality of a luxury resort without the price or the condescending attitudes indicative of the staff at those places. Great staff, great stay!
Stayed 1 night in Jan 2025

10/10 Excellent

LaShell

Great property 👌
Stayed 2 nights in Dec 2024

10/10 Excellent

Sandra

Great hotel. Parking took time but otherwise great hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Steve

I was here for the JEEZY concert across the st. Perfect hotel !
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

I had difficulty accessing the WiFi and needed to send a report for work. Tyler was able to help out and was so very kind about the difficulties I was having. The valet staff were very respectful and quick. The restaurant was much better than what is usually at a hotel. Overall a great experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Shanice

Beautiful Hotel.
Stayed 1 night in Oct 2024

2/10 Terrible

Rick

Disliked: Property conditions & facilities
Hotel and staff great. Not knowing parking and parking rates were so high i would have booked elsewhere
Stayed 6 nights in Dec 2024

10/10 Excellent

Hedwig

The front desk had an angel on duty. He went above and beyond for us during our stay
Stayed 1 night in Nov 2024

10/10 Excellent

Magaly

Wonderful Hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Jack

Check in was quick, front desk workers were kind, he called a crib to our room and before we could get in the door, housekeeping was delivering the crib. All facilities were very clean.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Every time I stay there..the staff is very friendly and informative
Stayed 4 nights in Nov 2024

8/10 Good

Ronnie

Great valet very helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Bonnie

Everything was great, online check in made it so easy and quick. Great facility, very clean and friendly staff. Large rooms and very comfortable beds!
Stayed 2 nights in Nov 2024

8/10 Good

Lutria

Great
Stayed 1 night in Dec 2024

6/10 Okay

Justin

Liked: Property conditions & facilities
The people who work here are lovely. The property is very dated and the gym was very limited which is why I marked it down
Stayed 2 nights in Jan 2025

6/10 Okay

Agneta

Liked: Property conditions & facilities
The hotel is old and in need of refurbishing. Wallpaper is coming off and the bathroom door had started to break at the bottom. However, the bed was comfortable and clean. The shower was not always working properly and the bath had not been cleaned properly. The best thing about the hotel is the staff. They are very friendly and helpful.
Stayed 2 nights in Feb 2025

8/10 Good

peter

Great spot for out visit
Stayed 1 night in Aug 2024

8/10 Good

Brandon

Nice property overall but older and definitely shows its age.
Stayed 1 night in Dec 2024

10/10 Excellent

Tameko

Stayed four days for my daughter's BMT graduation. Had a spacious 1 bedroom suite. Quiet area and hotel. Was given a one hour late check-out, which my airman used to take a nap. Convenient location for traveling to Lackland AFB. Walmart, Target and plenty of other stores are nearby. Highly recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Mariela

Good experience
Stayed 1 night in Aug 2024