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Marriott Jacksonville Downtown

4.0 star property
Riverwalk Jacksonville hotel in Downtown Jacksonville with a 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marriott Jacksonville Downtown

Lobby
Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Exterior
Beach
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Pet-friendly
  • Air conditioning
  • Breakfast available
The price is AU$173
includes taxes & fees
25 Dec - 26 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • 34 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, City View, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed
Lobby

Hyatt Regency Jacksonville

Pool
Pet-friendly
Free WiFi
Restaurant
8.8 out of 10, Excellent, (1163)
The price is AU$259
includes taxes & fees
26 Dec - 27 Dec
Hyatt Regency Jacksonville
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About the area

Map
245 Water St, Jacksonville, FL, 32202

What's nearby

  • Times-Union Center for the Performing Arts - 1 min walk
  • Florida Theatre - 11 min walk
  • Prime F. Osborn III Convention Center - 11 min walk
  • VyStar Veterans Memorial Arena - 3 min drive
  • EverBank Stadium - 4 min drive

Getting around

  • Jacksonville Central Station - 3 min walk
  • Jacksonville Station - 10 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 25 min drive

Restaurants

  • ‪Jacoby Symphony Hall - ‬1 min walk
  • ‪Rojas Pizza - ‬5 min walk
  • ‪River Club - ‬6 min walk
  • ‪Jim & Jan Moran Theater - ‬1 min walk
  • ‪Urban Grind Coffee Company - ‬6 min walk

About this property

Marriott Jacksonville Downtown

Upscale hotel near Times-Union Center for the Performing Arts
Located close to Museum of Contemporary Art Jacksonville and Florida Theatre, Marriott Jacksonville Downtown provides a corner/local shop, a coffee shop/cafe and a garden. The on-site American cuisine restaurant, JBar, offers lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sunloungers
  • Full breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • A lift, multilingual staff and a 24-hour front desk
  • 9 meeting rooms, ATM/banking services and concierge services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 354 rooms have comforts, such as premium bedding and air conditioning, in addition to perks, such as separate sitting areas and dressing gowns.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with designer toiletries and shower/bath combinations
  • 42-inch HDTVs with premium channels
  • Separate sitting areas, recycling and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 33 per night; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • JBar
  • Juliettes Bistro

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (12,972 square foot of space)

Outdoors

  • Garden
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lift
  • Pool access ramp on site
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1987
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 34 kg per pet
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Valet parking fee: USD 33 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Children under 12 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Hotel Omni Jacksonville
Jacksonville Omni
Jacksonville Omni Hotel
Omni Hotel Jacksonville
Omni Jacksonville
Omni Jacksonville Hotel

Frequently asked questions

Does Marriott Jacksonville Downtown have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Marriott Jacksonville Downtown?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Marriott Jacksonville Downtown on 25 Dec 2024 start from AU$173.2, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Marriott Jacksonville Downtown pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 34 kg per pet. There's a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Marriott Jacksonville Downtown?

Valet parking is available for USD 33 per night.

What time is check-in at Marriott Jacksonville Downtown?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM.

What time is check-out at Marriott Jacksonville Downtown?

Checkout is at 11:00 AM.

Where is Marriott Jacksonville Downtown located?

Located in Downtown Jacksonville, this hotel is within a 10-minute walk of Times-Union Center for the Performing Arts and Museum of Contemporary Art Jacksonville. Florida Theatre is 0.5 mi (0.9 km) away. Jacksonville Central Station is only a 3-minute walk and Jefferson Station is 8 minutes.

Reviews

8.2

Very good

Rating 10 - Excellent. 536 out of 1003 reviews" "
Rating 8 - Good. 216 out of 1003 reviews" "
Rating 6 - Okay. 113 out of 1003 reviews" "
Rating 4 - Poor. 65 out of 1003 reviews" "
Rating 2 - Terrible. 73 out of 1003 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mariela

Good experience
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Parking took time but otherwise great hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

kirenia

Stayed 1 night in Nov 2024

10/10 Excellent

Dannielle

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Nov 2024

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two things: 1) no grab bars to get in/out of the tub. I’m 79 years old and having something to hold onto offers a lot of security. 2) on Sunday morning the elevators were not working for some reason. People were using steps down to the ground floor but that door was locked! Up two flights to an open door. Had there been an emergency it would have proved to be very serious. You need your evacuation routes clearly marked.
Stayed 2 nights in Nov 2024

8/10 Good

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was a bit outdated, but very clean
Stayed 1 night in Nov 2024

6/10 Okay

Colette

Liked: Cleanliness
Disliked: Staff & service
Ordered drinks at the bar around 11:30pm. It took a while to get the drinks.(served in plastic cups)After a few sips the lights were all turned on and we told we needed to leave because they were closing. A "cup" of wine was $17. Had I known it was that much, I wouldn't have got it especially being told we needed to leave. I had a bottle of wine in my room that I could've drank if I knew we couldn't stay at the bar to drink what we ordered.
Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The parking is horrendous. Have to valet even if you are checking in and going out. There is a parking lot right there that is less expensive and no valet tip.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
What’s up
Stayed 3 nights in Nov 2024

10/10 Excellent

Scarlett

Stayed 1 night in Oct 2024

10/10 Excellent

Adrian

Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I stay there..the staff is very friendly and informative
Stayed 4 nights in Nov 2024

6/10 Okay

Jovann

Travelled with partner
Liked: Cleanliness, staff & service, amenities
No microwave in room, parking not included but very clean and nice view of city, late checkout is nice
Stayed 1 night in Oct 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, online check in made it so easy and quick. Great facility, very clean and friendly staff. Large rooms and very comfortable beds!
Stayed 2 nights in Nov 2024

2/10 Terrible

Vernon, The Villages

Charged me additional $232 for valet service because they said I locked keys in car which I did not. Never contacted me to ask if I had additional key. Nobody answers calls or returns my call!
Stayed 2 nights in Oct 2024

6/10 Okay

Bradley

Stayed 1 night in Oct 2024

4/10 Poor

Tim

Disliked: Staff & service, property conditions & facilities
Facility is tired and all of the furniture as well as carpeting look old and drab. Staff were just ok but not very pro-active to guests needs. Some employees wearing blue jeans and sweatshirts. Odd odors in the hallways leading to our room. No exhaust fan in bathroom/shower. Nothing much to see or do nearby the property. Not what we expected from a Marriott.
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos, Tifton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Oct 2024

8/10 Good

Cheyenne

Stayed 1 night in Oct 2024

2/10 Terrible

Pedro

Stayed 3 nights in Sep 2024

10/10 Excellent

Shanice, Hope Mills

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel.
Stayed 1 night in Oct 2024

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was great. Place is old and doesn’t resemble the typical full service Marriott. Also a lot of construction in the area and homelessness.
Stayed 2 nights in Oct 2024

10/10 Excellent

Katrina

Stayed 2 nights in Sep 2024

10/10 Excellent

Destiny

Stayed 1 night in Sep 2024

10/10 Excellent

Magaly

Liked: Amenities, property conditions & facilities
Wonderful Hotel
Stayed 1 night in Oct 2024