4/10 Poor
mari
4 Nov 2024
Liked: Cleanliness
The staff was very friendly and helpful, however, the room we received smelled full of smoke as someone just smoked. We asked for a room change but could not be accommodated until the next day. Upon returning to the hotel that night our room was changed and our property too. No call or message left to notify us walking in on another guest who was assigned to our room. It was an embarrassment and frustrating situation trying to get our correct room and locate our property.
mari
Stayed 2 nights in Nov 2024