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TownePlace Suites by Marriott Jacksonville

2.5 star property
Hotel in Jacksonville with free breakfast and fitness centre

Photo gallery for TownePlace Suites by Marriott Jacksonville

Exterior
32-inch flat-screen TV with cable channels, TV
Lobby
Fridge, microwave, stovetop, dishwasher
Premium bedding, in-room safe, desk, laptop workspace
In the heart of the city, TownePlace Suites by Marriott Jacksonville offers a convenient stay with continental breakfast and access to a gym. Connect to in-room WiFi, take advantage of dry cleaning/laundry services, or unwind at the seasonal outdoor pool. With helpful staff on hand and free newspapers available, this hotel is sure to meet your needs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Gym
  • Laundry
The current price is AU$171
includes taxes & fees
20 Feb - 21 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Sofa bed - double
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Sofa bed
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Non Smoking

32-inch flat-screen TV with cable channels, TV

Suite, 1 Double Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Sofa bed - double
  • 46 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

32-inch flat-screen TV with cable channels, TV

Suite, 1 Double Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Sofa bed - double
  • 46 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Sofa bed
Premium bedding
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

32-inch flat-screen TV with cable channels, TV

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Sofa bed - double
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Sofa bed
Premium bedding
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Sofa bed
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Sofa bed
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
400 Northwest Drive, Jacksonville, NC, 28546

What's nearby

  • Coastal Carolina Community College - 4 min drive
  • Jacksonville Mall - 6 min drive
  • Onslow Memorial Hospital - 6 min drive
  • Marine Corps Air Station New River - 12 min drive
  • Coastal Plains Raceway and Dragway - 17 min drive

Getting around

  • Wilmington, NC (ILM-Wilmington Intl.) - 68 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Old Chicago - ‬6 min walk
  • ‪Cracker Barrel - ‬4 min drive

About this property

TownePlace Suites by Marriott Jacksonville

Hotel in the city centre
Take advantage of free continental breakfast, dry cleaning/laundry services and a gym at TownePlace Suites by Marriott Jacksonville. In addition to a business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool
  • Self-parking (surcharge), express check-out and express check-in
  • Laundry services, multilingual staff and smoke-free property
  • Free newspapers, a front desk safe and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All 86 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, recycling and kitchens

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 5, per accommodation, per day, plus a one-off cleaning fee of USD 100 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Self-parking fee: USD 5.12 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 5 per accommodation, per day plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from June to September
Pool access available from 11:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Towneplace Suites Aparthotel Jacksonville
Towneplace Suites Jacksonville
TownePlace Suites Marriott Jacksonville Aparthotel
TownePlace Suites Marriott Aparthotel
TownePlace Suites Marriott Jacksonville
TownePlace Suites Marriott Jacksonville Hotel
Towneplace Suites By Marriott Jacksonville Hotel
TownePlace Suites by Marriott Jacksonville Hotel
TownePlace Suites by Marriott Jacksonville Jacksonville
TownePlace Suites by Marriott Jacksonville Hotel Jacksonville

Frequently asked questions

Does TownePlace Suites by Marriott Jacksonville have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM to 9:00 PM.

How much does it cost to stay at TownePlace Suites by Marriott Jacksonville?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at TownePlace Suites by Marriott Jacksonville on 20 Feb 2025 start from AU$170.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is TownePlace Suites by Marriott Jacksonville pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a deposit of USD 100 per stay and a fee of USD 5 per accommodation, per day. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking at TownePlace Suites by Marriott Jacksonville?

Self-parking is available for USD 5.12 per day.

What time is check-in at TownePlace Suites by Marriott Jacksonville?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at TownePlace Suites by Marriott Jacksonville?

Checkout is at noon.

Where is TownePlace Suites by Marriott Jacksonville located?

Located in the heart of Jacksonville, this hotel is within 1 mile (2 km) of Challenge Course Park, Carolina Forest Park and Richard Ray Park. Jacksonville Commons and Hyde Park are also within 2 miles (3 km).

TownePlace Suites by Marriott Jacksonville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 305 out of 541 reviews
Rating 8 - Good. 153 out of 541 reviews
Rating 6 - Okay. 51 out of 541 reviews
Rating 4 - Poor. 15 out of 541 reviews
Rating 2 - Terrible. 17 out of 541 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gordan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Jan 2025

2/10 Terrible

Amber

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to leave early due to a weather event at home coming in earlier than expected. When I checked out, I was told that I needed to contact the booker and I would be issued a refund for the night I could not stay. When I contacted the booker the next morning, this hotel told them they didn't process my check out until the next morning, so I'm ineligible for a refund. DO NOT STAY HERE.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Very clean and staff were wonderful
Stayed 3 nights in Nov 2024

2/10 Terrible

Kirk, Virginia Beach

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The bed was old and it was blood on the mattress
Stayed 2 nights in Nov 2024

8/10 Good

Laura

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice receiving a room up grade to a 2 bedroom suite. Thank you
Stayed 1 night in Oct 2024

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a quick trip but was perfect for my stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Stayed 4 nights in Sep 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Two night stay this time (we have stayed here before) and it was fine. Only complaint was a slow -- but not clogged -- drain in the shower. Room had a full size fridge, which we really like. Strangely, the closet has doors that open both to the room itself, and to the bathroom, which is quite interesting. We will likely stay again if we have to come this way.
Stayed 2 nights in Sep 2024

8/10 Good

Michaells

Stayed 2 nights in Aug 2024

10/10 Excellent

JAMES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quiet
Stayed 7 nights in Sep 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No issues to speak of. Friendly and helpful front desk staff. Room is nice, lots of room. Weight room is small but has the essentials.
Stayed 4 nights in Sep 2024

10/10 Excellent

Dana

Nice
Stayed 1 night in Aug 2024

8/10 Good

Gary

Stayed 6 nights in Jul 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good experience
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleased with my room.
Stayed 1 night in Jul 2024

10/10 Excellent

Debbie, Hesperia

Stayed 6 nights in Jul 2024

10/10 Excellent

Jake

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF phenomenal and bed/pillows were of high quality. If ever back this way, this is where I would stay.
Stayed 1 night in Jul 2024

6/10 Okay

Felecia

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is old and kind of gross. The staff was extremely helpful and kind.
Stayed 2 nights in Jun 2024

10/10 Excellent

Joseph Lewis Hayes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location
Stayed 2 nights in Jun 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Darryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Cooking
Stayed 1 night in May 2024

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service
Room were nice sized. Staff was friendly. Our room needed updates, paint bad, shower and bathroom not great, weird smell in the restroom and hotel room in general, expected better/cleaner rooms for price.
Stayed 2 nights in May 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here when I come to Jacksonville. It is convenient for us to food and places that we like to visit. staff is great I keep coming back
Stayed 2 nights in May 2024

8/10 Good

Arsenio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024