Stayed at B Fashion Hotel for 2 nights for a business purpose in Jakarta.
The hotel is located on the 11th and 12th stories. 1st story is the hotel lobby and 2nd story is a nightclub.
On the 12th story is where the restaurant and bar located too.
Unfortunately, our room was located next to the bar and it has live music up to 1am. We called up the front office regarding the noise, however there was no any solutions offered and we were forced to stayed up to 1am because of the live band next door. We had a morning flight after that..
During checkout, the process was even more maddening.
The front office lady, Ms Yuliana, accused us for taking the water bottle in the fridge.
In our defence, we did not consume the water and had bought 6 water bottles from outside. Ms Yuliana called up the housekeeper and we overheard she said, '..next time do check properly, don't do any mistakes anymore'. Simply put, the housekeeper made a mistake in counting right?
However, we asked Ms Yuliana after her phone call whether the bottled of water was taken, she simply returned our full deposit and claimed that she'd forgo the incident. Not even an apology.
Please note, the supervisor was present during the whole incident and did not offer any solution.
All in all, if you're looking for a room that comes with unwanted lullaby and extremely rude Front Office officer, this is definitely the hotel to go to.
But if you're looking for a stress free hotel, this is a big no.