Crowne Plaza Hotel Jakarta, an IHG Hotel

4.5 star property
Luxury Jakarta hotel in Setiabudi with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Spa
    Spa
  • Gym
    Gym

Room options

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About the area

Map
Jln.Gatot Subroto Kav.2-3, Jakarta, Jakarta, 12930

What's nearby

  • Grand Indonesia - 6 min drive - 4.4 km
  • Blok M Square - 6 min drive - 5.0 km
  • Gelora Bung Karno Stadium - 6 min drive - 3.8 km
  • Thamrin City Shopping Mall - 6 min drive - 4.9 km
  • Kota Kasablanka Mall - 7 min drive - 7.8 km

Getting around

  • Pancoran Station - 4 min drive
  • Istora MRT Station - 15 min walk
  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 20 min drive

Restaurants

  • ‪Boca Rica - ‬1 min walk
  • ‪Maroush - ‬1 min walk
  • ‪A&W - ‬4 min walk
  • ‪KFC - ‬4 min walk
  • ‪Oma Ely on 56 - ‬2 min walk

About this property

Crowne Plaza Hotel Jakarta, an IHG Hotel

Luxury hotel near Grand Indonesia
Located close to Embassy of Canada and Blok M Square, Crowne Plaza Hotel Jakarta, an IHG Hotel provides an airport shuttle, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to some rest and relaxation at Crowne Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as car hire on-site and a bar.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and a porter/bellboy
  • Wedding services, 9 meeting rooms and massage treatment rooms
Room features
All 357 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and hairdryers
  • 32-inch TVs with cable channels
  • Free tea bags/instant coffee, electric kettles and daily housekeeping

Languages

English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: USD 12.50 for adults and USD 7 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Beranda Cafe
  • Semanggi Lounge
  • Yakitori Chidori

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (2,303 square foot of space)

Outdoors

  • In a regional park

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 1995
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 1 January and 30 June.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per day.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 12.5 for adults and from USD 7 for children
  • Airport shuttle fee: USD 62 per vehicle (one way)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Crowne Plaza Hotel Jakarta
Crowne Plaza Jakarta
Jakarta Crowne Plaza Hotel
Jakarta Crowne Plaza
Crowne Plaza Hotel Jakarta
Crowne Plaza Jakarta, An Ihg
Crowne Plaza Hotel Jakarta an IHG Hotel
Crowne Plaza Hotel Jakarta, an IHG Hotel Hotel
Crowne Plaza Hotel Jakarta, an IHG Hotel Jakarta
Crowne Plaza Hotel Jakarta, an IHG Hotel Hotel Jakarta

Frequently asked questions

Does Crowne Plaza Hotel Jakarta, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

Is Crowne Plaza Hotel Jakarta, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Hotel Jakarta, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Hotel Jakarta, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Hotel Jakarta, an IHG Hotel?

Checkout is at noon.

Does Crowne Plaza Hotel Jakarta, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 62 per vehicle applies.

Where is Crowne Plaza Hotel Jakarta, an IHG Hotel located?

Located in Setiabudi, this luxury hotel is 0.9 mi (1.4 km) from Embassy of Canada, and within 3 mi (5 km) of Grand Indonesia and Kota Kasablanka Mall. Blok M Square and Thamrin City Shopping Mall are also within 3 mi (5 km). Istora MRT Station is 15 minutes by foot and Bendungan Hilir Station is 18 minutes.

Crowne Plaza Hotel Jakarta, an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 58 out of 303 reviews" "
Rating 8 - Good. 132 out of 303 reviews" "
Rating 6 - Okay. 68 out of 303 reviews" "
Rating 4 - Poor. 32 out of 303 reviews" "
Rating 2 - Terrible. 13 out of 303 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Ambience! Thank you 🙏 God bless ! More power
Stayed 3 nights in Mar 2020

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

2/10 Terrible

Yang Leng

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
2 night stay with broken aircon and change 3 rooms! Hotel not ready with new preium room but forcing guest to pay upgrade to stay during checkin
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Why is no breakfast included
Stayed 1 night in Jan 2020

8/10 Good

Xiaohua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Suleman

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 11 nights in Oct 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Tjioe giok ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Gonzalez

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
All good Rooms need a bit more light
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here. Been here a couple of times. Love how grand the room and hotel is although the room rate & price might be on a pricier side as compared to other hotels in Jakarta.
Stayed 1 night in Sep 2019

6/10 Okay

Alan

Liked: Cleanliness, staff & service
Good
The hotel is generally OK! Price is reasonable. But I think they need to et the 4 lifts working instead of 2.
Stayed 2 nights in Jul 2019

10/10 Excellent

Chee Keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 5 nights in Jul 2019

8/10 Good

SANGIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

4/10 Poor

Don

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Room needed update. Old peeling wallpaper, old tub with missing grout, etc.
Stayed 2 nights in Jul 2019

8/10 Good

LAN CHIU HSIANG

Liked: Staff & service, property conditions & facilities, room comfort
The old room has very bad smell in it
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Staff were great but the room is a tired and a little dark inside the rooms.
Stayed 4 nights in Apr 2019

8/10 Good

YU

Liked: Staff & service
Disliked: Property conditions & facilities
Clasicc hotel
Service was nice, but facility looks a bit old. Wifi was broken, hair dryer was also broken...
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Stayed 5 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Good place but some areas under upgrading
Place is grand but bit old. Room isolation is not the best, can hear activity from other room. Service is good and people are nice.
Stayed 2 nights in Mar 2019

10/10 Excellent

Low Peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A family hotel
We are happy with our stay the staff are all very friendly make us feel at home the breakfast are the coffee shop need to make some changes on the menu for our 3 days stay the breakfast menu is the same overall our dtay was good and comfortable
Stayed 3 nights in Feb 2019