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Grand Hyatt Jakarta

5.0 star property
Luxury hotel connected to a shopping centre in Jakarta with 5 restaurants

Photo gallery for Grand Hyatt Jakarta

Exterior
Lobby
Premium bedding, minibar, in-room safe, desk
Outdoor pool, pool loungers
Exterior
Grand Hyatt Jakarta offers a tranquil retreat in Central Jakarta, near Bundaran HI and Grand Indonesia. Indulge in a rejuvenating sauna session or unwind by the garden. Enjoy on-site yoga classes and fitness classes at the gym, then savor breakfast or brunch at one of 5 restaurants.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Parking included
  • Room service
The current price is AU$331
includes taxes & fees
5 Mar - 6 Mar

Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for Room, 2 Single Beds (Club Access)

City view

Room, 2 Single Beds (Club Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Premier Suite

Premier Suite

Premier Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Kitchenette
Fridge
  • 100 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed (Bundaran View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Bundaran View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Day bed
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View

Separate bathtub and shower, free toiletries, hair dryer, bathrobes

Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Day bed
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds (Bundaran View)

City view

Deluxe Room, 2 Single Beds (Bundaran View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room, City View (1 King Bed)

Premium bedding, minibar, in-room safe, desk

Family Room, City View (1 King Bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room (1 King Bed, with Bundaran View)

Premium bedding, minibar, in-room safe, desk

Family Room (1 King Bed, with Bundaran View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite (Bundaran View)

City view

Grand Suite (Bundaran View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 75 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Grand Suite, City View

City view

Grand Suite, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 75 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed (Club Access, Bundaran View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Club Access, Bundaran View)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, City View (Capital)

Premium bedding, minibar, in-room safe, desk

Suite, City View (Capital)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Kitchenette
Fridge
  • 100 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite (Capital, Bundaran View)

Premium bedding, minibar, in-room safe, desk

Suite (Capital, Bundaran View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Kitchenette
Fridge
  • 100 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Single Beds (Club Access, Bundaran View)

City view

Room, 2 Single Beds (Club Access, Bundaran View)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 King Bed (Club Access)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Club Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Day bed
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed With Bundaran View

Premium bedding, minibar, in-room safe, desk

1 King Bed With Bundaran View

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premium bedding, minibar, in-room safe, desk

Premier Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Diplomatic Suite

Premium bedding, minibar, in-room safe, desk

Diplomatic Suite

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed With Club Access

Lobby

1 King Bed With Club Access

  • Sleeps 2
  • 1 King Bed

View all photos for Family King Room With Bundaran View

Premium bedding, minibar, in-room safe, desk

Family King Room With Bundaran View

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Capital Suite Bundaran View Non Smoking

Premium bedding, minibar, in-room safe, desk

Capital Suite Bundaran View Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Twin Beds With Club Access

Lobby

2 Twin Beds With Club Access

  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Suite

Premium bedding, minibar, in-room safe, desk

Grand Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Family King Room With City View Non Smoking

Premium bedding, minibar, in-room safe, desk

Family King Room With City View Non Smoking

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Deluxe King Room with Bundaran View Smoke-Free

Premium bedding, minibar, in-room safe, desk

Deluxe King Room with Bundaran View Smoke-Free

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Twin Beds With Bundaran View

Premium bedding, minibar, in-room safe, desk

2 Twin Beds With Bundaran View

  • Sleeps 2
  • 2 Single Beds

View all photos for Capital Suite Non Smoking

Premium bedding, minibar, in-room safe, desk

Capital Suite Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Twin Beds With City View

Premium bedding, minibar, in-room safe, desk

2 Twin Beds With City View

  • Sleeps 3
  • 2 Single Beds

View all photos for 1 King Bed With City View

Premium bedding, minibar, in-room safe, desk

1 King Bed With City View

  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed With Club Access And Bundaran View

Lobby

1 King Bed With Club Access And Bundaran View

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite Bundaran View Non Smoking

Premium bedding, minibar, in-room safe, desk

Grand Suite Bundaran View Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Twin Room With Bundaran View Non Smoking

Premium bedding, minibar, in-room safe, desk

Grand Twin Room With Bundaran View Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for 2 Twin Beds With Club Access And Bundaran View

Lobby

2 Twin Beds With Club Access And Bundaran View

  • Sleeps 2
  • 2 Single Beds

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includes taxes & fees
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About the area

Map
Jalan M.H. Thamrin, Kav. 28-30, Jakarta, Jakarta, 10350

What's nearby

  • Bundaran HI - 2 min walk
  • Plaza Indonesia - 3 min walk
  • Grand Indonesia - 4 min walk
  • Sarinah Mall - 7 min walk
  • Thamrin City Shopping Mall - 9 min walk

Getting around

  • Bundaran HI MRT Station - 3 min walk
  • Jakarta Sudirman Station - 14 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 44 min drive

Restaurants

  • ‪Sana Sini - ‬2 min walk
  • ‪Tous les Jours - ‬1 min walk
  • ‪Grand Cafe - ‬2 min walk
  • ‪The Back Room - ‬1 min walk
  • ‪Makaron - ‬3 min walk

About this property

Grand Hyatt Jakarta

Luxury eco-certified hotel near Grand Indonesia
Located close to Thamrin City Shopping Mall, Grand Hyatt Jakarta provides a shopping centre on-site, a coffee shop/cafe and a garden. For some rest and relaxation, visit the sauna or the steam room. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and a poolside location. Fitness classes and yoga classes are offered at the gym; Grand Hyatt Jakarta also has a hair salon, dry cleaning/laundry services and a business centre. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), free bike hire and a round-trip airport shuttle (surcharge)
  • An electric car charging station, outdoor furniture and a porter/bellboy
  • Guest reviews give top marks for the helpful staff
Room features
All 424 rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-friendly workspaces.
More amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with separate baths/showers and bidets
  • 45-inch LCD TVs with premium channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Secured, covered valet parking on site (USD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 31.76 per person
  • 5 restaurants
  • A coffee shop/cafe

Restaurants on site

  • C's Steak And Seafood
  • Fountain Lounge
  • Grand Cafe
  • Poolside restaurant
  • Sumire

Things to do

  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 7,556 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste

Entertainment

  • 45-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 31.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 31.76 per person
  • Airport shuttle fee: USD 590000 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: USD 15 per day
  • Rollaway bed fee: USD 31.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Grand Hyatt Jakarta
Grand Hyatt Jakarta Hotel
Jakarta Grand Hyatt
Grand Hyatt Jakarta Hotel Jakarta
Hyatt Jakarta
Jakarta Hyatt
Grand Hyatt Jakarta Hotel
Grand Hyatt Jakarta Jakarta
Grand Hyatt Jakarta Hotel Jakarta

Frequently asked questions

Does Grand Hyatt Jakarta have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Grand Hyatt Jakarta?

As of 9 Feb 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Jakarta on 5 Mar 2025 start from AU$331.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Jakarta pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hyatt Jakarta?

Self-parking is free at this property.

What time is check-in at Grand Hyatt Jakarta?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Grand Hyatt Jakarta?

Checkout is at noon.

Does Grand Hyatt Jakarta provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 590000 per vehicle applies.

Where is Grand Hyatt Jakarta located?

Located in Central Jakarta, this luxury hotel is within a 5-minute walk of Bundaran HI and Grand Indonesia. Plaza Indonesia and Welcome Monument are just steps away. Bundaran HI MRT Station is only a 3-minute walk and Dukuh Atas MRT Station is 11 minutes.

Grand Hyatt Jakarta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 257 out of 388 reviews
Rating 8 - Good. 94 out of 388 reviews
Rating 6 - Okay. 25 out of 388 reviews
Rating 4 - Poor. 5 out of 388 reviews
Rating 2 - Terrible. 7 out of 388 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

moulayll

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice a good position easy-going stuff. Everything is okay apart the carpet. The walkway needs to be changed.
Stayed 4 nights in Dec 2024

10/10 Excellent

Halik

Stayed 2 nights in Nov 2024

10/10 Excellent

Wilhelmus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel , spacious room , fantastic food area
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Stayed 4 nights in Sep 2024

10/10 Excellent

Douglas Alex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ridwaan, Rivervale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

SHeena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Jun 2024

10/10 Excellent

Cheer

Stayed 1 night in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor First Impression but Improved
Check in was stated to be 3pm, we arrived a little after but our room wasn’t ready until 3:45pm. Also upon arrival the full benefits of our Grand Club access were not explained, including breakfast arrangements Throughout the afternoon we found the team to be very friendly but lacking the attention to efficiency and detail one expects of 4* hotel. Things reached a head when we were nearly seated at the wrong table for dinner in their C’s Steakhouse. Fortunately we spoke to the Director of F&B who was very understanding regarding all our concerns since checking in. Then everything improved Throughout dinner both the service and food were great and the following day it was obvious our complaint had been related to The Grand Club team. Service was then swift and attentive culminating in receiving a complimentary chauffeur ride to the airport. While our experience didn’t start well, I really appreciate the team for responding to our concerns and taking action to improve our overall experience As such when travelling though Jakarta again, we will probably revisit the Grand Hyatt.
Stayed 1 night in May 2024

10/10 Excellent

Sandeep

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
excellent location
Stayed 1 night in Mar 2024

10/10 Excellent

liz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Brenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The room was quite spacious and the service was amazing.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mario

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there for 2 weeks. Besides the mosque singing loudly everyday at 4am, it was an amazing stay starting with the room number which was our anniversary. The service was great as well.
Stayed 13 nights in Feb 2024

6/10 Okay

Chi

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bath towel is not clean and old, should replace with new ones
Stayed 3 nights in Feb 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel di Jakarta. It’s clean and tidy and nice view. The staffs are polite and excellent customer service. Good transport link and shopping around the area. Beautiful garden and swimming pool.
Stayed 3 nights in Feb 2024

8/10 Good

Dede

Liked: Property conditions & facilities
Property are nice, food and drinks nut do good.
Stayed 1 night in Jan 2024

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

CHEK MENG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

faisal

Stayed 5 nights in Dec 2023

10/10 Excellent

moulayll

Stayed 4 nights in Dec 2023

10/10 Excellent

Nanak

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good to be back with some new outlook around the lobby and room. Things to improve are the amenities. It’s a bit weird to find no body lotion and razor for a 5 star hotel (these two seem to be on request), also wishing the breakfast provides more variant than what they offer now, and limited place to walk around the food counters is a bit concerning when more people having breakfast, but overall it was a pleasant stay xx
Stayed 2 nights in Dec 2023

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the Christmas decor. Location was convenient for shopping as there are 2 big malls within walking distance. Hotel room is spacious with luxurious amenities
Stayed 3 nights in Nov 2023

10/10 Excellent

Stephen

Stayed 1 night in Nov 2023

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is nice and lots of varieties as well. Next to Plaza Indonesia and just walk across to Grand Indonesia. Will visit again next time.
Stayed 5 nights in Nov 2023

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the experience
Clean, spacious and modem for a older hotel..
Stayed 3 nights in Nov 2023

General hotel information

Reasons to Book
Great Facilities & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0